Rick Billotti
Senior Information Systems Technician - Textron Site Lead at Textron Systems- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
Spanish -
Topline Score
Bio
Christopher T. Saunders CFM, CFMJ, (S), MA
Rick participated on a number of special projects for my Team. He was very willing, creative and insured the end goal was accomplished in a timely and cost effective manner.
Charlie Fisk
Rick is a highly qualified, detail oriented, professional.He is an excellent Information Systems Techician.He comes with my highest recommendation.
Christopher T. Saunders CFM, CFMJ, (S), MA
Rick participated on a number of special projects for my Team. He was very willing, creative and insured the end goal was accomplished in a timely and cost effective manner.
Charlie Fisk
Rick is a highly qualified, detail oriented, professional.He is an excellent Information Systems Techician.He comes with my highest recommendation.
Christopher T. Saunders CFM, CFMJ, (S), MA
Rick participated on a number of special projects for my Team. He was very willing, creative and insured the end goal was accomplished in a timely and cost effective manner.
Charlie Fisk
Rick is a highly qualified, detail oriented, professional.He is an excellent Information Systems Techician.He comes with my highest recommendation.
Christopher T. Saunders CFM, CFMJ, (S), MA
Rick participated on a number of special projects for my Team. He was very willing, creative and insured the end goal was accomplished in a timely and cost effective manner.
Charlie Fisk
Rick is a highly qualified, detail oriented, professional.He is an excellent Information Systems Techician.He comes with my highest recommendation.
Credentials
-
DCSE - DSP Televisions
DellMar, 2013- Nov, 2024 -
DCSE - Foundation Desktops
DellMar, 2013- Nov, 2024 -
DCSE - Foundation Laptops / Portables
DellMar, 2013- Nov, 2024 -
DCSE - Laser Printers
DellMar, 2013- Nov, 2024 -
DCSE - Onsite Troubleshooting
DellMar, 2013- Nov, 2024 -
DCSE - Plasma TV
DellMar, 2013- Nov, 2024 -
DCSE - Poweredge C6100
DellMar, 2013- Nov, 2024 -
DCSE - Servers - PowerEdge C1100
DellMar, 2013- Nov, 2024 -
DCSE - Wireless Technology
DellMar, 2013- Nov, 2024 -
Lexmark Printer Installation and Setup
LexmarkMar, 2013- Nov, 2024 -
X50xn MFP Hardware Training
LexmarkMar, 2013- Nov, 2024 -
DCSE - Windows 8
DellFeb, 2013- Nov, 2024
Experience
-
Textron Systems
-
United States
-
Defense and Space Manufacturing
-
700 & Above Employee
-
Senior Information Systems Technician - Textron Site Lead
-
Feb 2014 - Present
Sr. Information Systems Technician - GCS-220625 Performs organizational, intermediate, and depot-level maintenance on company products and equipment to the customer’s satisfaction. Installs upgrades and removes products ensuring coordinative engineering field changes. Specific job responsibilities include: Performs quality installation, operation, and maintenance to the customers satisfaction on electronic equipment, integrated systems, subsystems, and various software opreating systems. Analyzes and evaluates products and related performance. Troubleshoots and diagnoses system malfunctions to eliminate problems in minimum time. Oversees work assignments for members of work crew and prioritizes maintenance and supply activities. Provides on-the-job training (OJT) as necessary. Acts as a customer liaison at all times. Performs general logistics functions. Practices ISO 9001 principles and concepts. Performs general housekeeping in work area as needed. Performs tracks and monitors parts procurement and inventory status. Performs other duties as assigned.
-
-
-
B & B Information Sys. and Tech. / F2Onsite / Insight - Smart Source Inc.
-
Serving San Bernardino and the High Desert - Southern California
-
Information Systems Technical Specialist
-
Apr 2008 - Mar 2014
Asset management and tracking, procurement for new and replacement hardware/software, documentation of fixes for known issues and troubleshooting steps, development of new processes and workflows, Oracle Database Administration, handling all levels of clients from administrative employee’s to the CEO/president of company. Leading teams of technicians with ticket handling and hardware/software upgrades, training new employees, supporting a learning environment for technical team, and Entity Relationship Diagramming (ERD). Technical support provided for Oracle Database and MS Lync Server Configuration and Administration. Cloud Computing Development, and Deployment of IT related services, and solutions. Contractual PC Tech Support and Maintenance. Special Projects, Upgrades, Problem Solving, Troubleshooting. Lead/Manager in PC / OS system upgrades. Workstation Setups, and Configuration Networking Setups, Configuring, Cabling. Oracle Database Creation/Administration Windows Server Administration, MS Lync – 2013 Administration Wireless Router Installation/Configuration/Administration LAN/WAN Troubleshooting/Testing/Maintenance Specialized Space Planning including Budgeting, Material Requirements, Systems Installations
-
-
-
CEMEX
-
Mexico
-
Wholesale Building Materials
-
700 & Above Employee
-
Information Systems Technician
-
Sep 2000 - Mar 2011
Worked with clients to analyze computing and network needs and installed appropriate solutions within each organization's strategy, goals and budget. Ensured network system and data availability and integrity through preventative maintenance and upgrades. Managed Microsoft Windows administration center. Led team in PC, and Operating System upgrade Project (IBM, Compaq), (Windows 2000) for 47 locations Administered and maintained company’s phone system, network, Internet, e-mail and web site design, protocols and other required maintenance. Provided daily support to ensure employee’s had the tools and fully functional work stations needed to perform their required duties confidently and efficiently. Performing “On Call” management for all technical equipment on an emergency basis relating to issues for all clients during “off hours”.
-
-
-
Sempra
-
United States
-
Utilities
-
700 & Above Employee
-
Information Technology Specialist / PC Technician
-
Mar 1991 - Jun 2000
Handled all setup, configuration, troubleshooting, and patching for all computer workstations. Managed PC, and Operating System upgrade and rollout for 25 Southern California Locations. Managed product image file structure and storage. Provided first tier support and maintenance of web technologies, protocols and tools. Further responsibilities were to lend technical support as part of a mobile and organized team which assisted in providing needed maintenance and assistance covering 15 different locations throughout Southern California.
-
-
-
US Navy
-
United States
-
Armed Forces
-
700 & Above Employee
-
CTO5
-
Apr 1978 - Aug 1986
Communications / Systems / Technological / Rank E-5, Honorably Discharged Responsible for collecting various types of coded or cyphered information, then processing that information into legible and properly formatted and collated reports eventually used to determine strategic responses, and assist fleet operations. Required Top Security Government Clearance Communications / Systems / Technological / Rank E-5, Honorably Discharged Responsible for collecting various types of coded or cyphered information, then processing that information into legible and properly formatted and collated reports eventually used to determine strategic responses, and assist fleet operations. Required Top Security Government Clearance
-
-
Education
-
2013 - 2014
DCSE Certification and Training Program
DCSE, Computer Hardware, Software -
2013 - 2014
Infrastructure Learning - Lexmark
Lexmark Certified Printer Expert, Lexmark Printers - Laser, All In Ones, Scanners, Copiers -
2007 - 2007
New Horizon’s Learning Center
Microsoft Windows / Server Certifications, Windows Operating Systems / Network Administration -
1978 - 1979
University of Maryland (Correspondence)
College Credits, Business Administration / Psychology
Community
