Experience

RightCrowd

• United States
• Software Development
• 100 - 200 Employee

• Director of Customer Success

  • Jan 2023 - Present



Igloo Software

• Canada
• Software Development
• 1 - 100 Employee

• Sr. Customer Success Manager

  • Oct 2018 - Jan 2023



Trackforce Valiant + TrackTik

• United States
• Software Development
• 200 - 300 Employee

• Client Success Manager

  • Feb 2018 - Oct 2018



Resolver, a Kroll Business

• Canada
• Software Development
• 200 - 300 Employee

• Customer Success Manager

  • Oct 2012 - Jan 2018

  Resolver is the risk backbone for over 1000 of the world’s largest organizations. Our cloud software takes the uncertainty from risk based decisions, so that our customers can perform as planned. Resolver’s integrated platform supports application areas including Decision Making, Internal Control, Internal Audit, Compliance Management, Enterprise Risk Management and Incident Management. Resolver’s team is comprised of risk, compliance, and security experts supporting customers across 100 countries with offices in North America, United Kingdom, the Middle East, and Australia. Show less



PPM 2000

• Customer Success Manager

  • Sep 2013 - Jan 2016



PPM2000

• Account Manager

  • Oct 2012 - Jan 2016

  PPM provides innovative, best-in-class Incident Management software and services to help you manage your security, loss prevention and risk reduction objectives. We were established in 1988 to develop Incident Reporting and Investigation Management software for the corporate security industry. We specialize in customizable, turnkey solutions that take day-to-day incident reporting to the next level to spot trends, assess risk and measure performance. PPM provides innovative, best-in-class Incident Management software and services to help you manage your security, loss prevention and risk reduction objectives. We were established in 1988 to develop Incident Reporting and Investigation Management software for the corporate security industry. We specialize in customizable, turnkey solutions that take day-to-day incident reporting to the next level to spot trends, assess risk and measure performance.



iView Systems

• Canada
• Software Development
• 1 - 100 Employee

• Account Executive

  • Sep 2010 - Apr 2012



Teledyne Lumenera

• Canada
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Business Development Manager

  • Dec 2008 - Sep 2010

  Lumenera Corporation is a leading developer and manufacturer of high performance digital cameras and custom imaging solutions which are used worldwide in a diverse range of industrial, scientific and security applications. Located in Ottawa, Canada, Lumenera provides an extensive range of high-performance digital cameras with unique combinations of speed, resolution and sensitivity to satisfy the demands of today's imaging applications. Lumenera also offers custom design services to OEM partners requiring specialized hardware and software features. Our commitment to innovation and customer service are unparalleled. We recognize that the success of Lumenera is highly dependent on our ability to satisfy our customers. Our goal is to provide our external and internal customers with services and experiences that exceed their expectations. Show less



Capital City Communications

• Ottawa, Canada Area

• Business Development/Fleet Solutions Manager

  • Aug 2006 - Nov 2008



GameDay Auction

• Area Manager

  • 2004 - 2008