Rick B.

Founder at Follow-Up Solutions at Follow-Up Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Plano, Texas, United States, US

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Bio

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Credentials

  • Hubspot Agency Partner Certification
    HubSpot
    Jun, 2021
    - Nov, 2024
  • Six Sigma Green Belt
    JCPenney
    Jul, 2012
    - Nov, 2024
  • Six Sigma Yellow Belt
    JCPenney
    Sep, 2011
    - Nov, 2024
  • Dale Carnegie Course Certification
    -
  • Toastmasters Officer/Area Contest Winner
    -

Experience

  • Follow-Up Solutions
    • United States
    • Marketing Services
    • 1 - 100 Employee
    • Founder at Follow-Up Solutions
      • Feb 2021 - Present

      As the Founder of Follow-Up Solutions, my mission is to transform how businesses approach their follow-ups. I'm dedicated to turning these often overlooked tasks into significant opportunities for growth and enhanced customer relationships. I lead the development and implementation of our AI-powered follow-up systems, including personalized email and SMS campaigns, as well as targeted ads. I also guide a dynamic team committed to maximizing our clients’ lead engagement and conversion rates. Innovation is a critical aspect of my role, as I continuously refine our strategies to stay ahead in the ever-evolving landscape of customer engagement and retention. I believe in creating strong relationships with our clients, understanding their unique needs and challenges, and customizing our solutions to deliver maximum value. At Follow-Up Solutions, we firmly believe that every interaction with a lead or a customer is a step towards success, and it's our job to make sure every step counts. Show less

  • Sky Communications PR
    • Public Relations and Communications Services
    • 1 - 100 Employee
    • Director of Client Relations
      • 2016 - 2021

      Oversaw client relationships and ensured effective communication strategies were implemented for clients. Focused on delivering exceptional customer service and improving client retention rates. Oversaw client relationships and ensured effective communication strategies were implemented for clients. Focused on delivering exceptional customer service and improving client retention rates.

  • CRM Messaging
    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Senior Account Manager
      • 2013 - 2016

      Managed key accounts and successfully grew the client base. Worked closely with clients to develop and implement tailored communication solutions that met their unique business needs. Managed key accounts and successfully grew the client base. Worked closely with clients to develop and implement tailored communication solutions that met their unique business needs.

  • JCPenney
    • United States
    • Retail
    • 700 & Above Employee
    • Sales Marketing Manager
      • 2008 - 2013

      Led sales and marketing efforts to grow the company's market presence, acquire new customers, and increase revenue. Developed and executed targeted campaigns to drive customer engagement and retention. Led sales and marketing efforts to grow the company's market presence, acquire new customers, and increase revenue. Developed and executed targeted campaigns to drive customer engagement and retention.

Education

  • University of North Texas
    Bachelor of Business Administration - BBA

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