Richu Prabha

Customer experience associate at Headout
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Contact Information
us****@****om
(386) 825-5501
Location
Bangalore Urban, Karnataka, India, IN
Languages
  • English Professional working proficiency
  • Malayalam Native or bilingual proficiency
  • Hindi Professional working proficiency

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Credentials

  • Content planing & research, Word press, Data Analytics, Social Media Marketing and SEO
    Passionate in Marketing, Finance and Analytics
    Sep, 2021
    - Nov, 2024
  • Global Diplomacy - Diplomacy in the modern world
    University of London
    Sep, 2021
    - Nov, 2024
  • Social Norms, Social Change I
    University of Pennsylvania
    Aug, 2021
    - Nov, 2024
  • Freshman Behavioral Research Program
    Psycafe
    Jul, 2020
    - Nov, 2024

Experience

  • Headout
    • United States
    • Technology, Information and Internet
    • 400 - 500 Employee
    • Customer experience associate
      • Jun 2023 - Present

  • Teach For India
    • India
    • Non-profit Organizations
    • 700 & Above Employee
    • Fellow at Teach for India
      • Jun 2022 - May 2023

      Provided mentoring, gave advice on study skills and helped students with learning problems. Verified course design and delivery complied with school quality guidelines and regulatory standards. Delivered tutoring services to help students grasp course material and improve grades. Offered office hours and one-on-one meetings with students to provide additional support and guidance to students. Planned and delivered lectures and course materials to communicate course content and provide students with subject matter knowledge. Show less

  • Passionate in Marketing
    • India
    • Online Audio and Video Media
    • 1 - 100 Employee
    • Content Writer
      • Sep 2021 - Oct 2021

      My job entailed writing Articles for the company’s page. The topics were of high interest at both global and national level. I was also part of the Quality control team. My job entailed writing Articles for the company’s page. The topics were of high interest at both global and national level. I was also part of the Quality control team.

  • Wellness Within Reach
    • Bangalore Urban, Karnataka, India
    • Clinical Psychology Intern
      • Sep 2020 - Oct 2020

      Internship that dealt with the analysis of 4 different mental disorders with reference to existing patients as well as formulation of effective treatment plans. Internship that dealt with the analysis of 4 different mental disorders with reference to existing patients as well as formulation of effective treatment plans.

  • The Madras Diner, Wake up India foods private limited
    • Chennai, Tamil Nadu, India
    • Guest Service Agent
      • Feb 2019 - Mar 2020

      The role included assessing customer satisfaction regarding service and quality of food and ensuring that the technological implementations by the management were efficient and easy-to-use. Improving workplace environment by monitoring satisfaction and motivation levels of employees Implementing changes and assessing their impact on the workplace environment. The role included assessing customer satisfaction regarding service and quality of food and ensuring that the technological implementations by the management were efficient and easy-to-use. Improving workplace environment by monitoring satisfaction and motivation levels of employees Implementing changes and assessing their impact on the workplace environment.

Education

  • Women's Christian College Chennai
    Bachelor's degree, Psychology
    2018 - 2021
  • Jain International Residential School
    International Baccalauereate Diploma
    2015 - 2017
  • Birla Public School, Doha
    CBSE, CGPA 9

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