Experience

Swann Communications

• Australia
• Computers and Electronics Manufacturing
• 1 - 100 Employee

• Global Training Manager

  • Apr 2022 - Present

  Global Training Manager at leading DIY Home and Small Business Security Products Company.Develop and design training content for internal LMS, Best Buy Learning Network and other dealer training sites.Coordinate dealer events, including Best Buy Achievers, Menards Vendor Fair, Micro Center Vendor Expo, etc. Train dealer management teams at these events.Coordinate development of training materials with global sales, product development and product marketing teams in the USA, Australia and the UK.

• Training Manager

  • Apr 2019 - Mar 2022



Mosaic Sales Solutions

• United States
• 1 - 100 Employee

• Sales Representative

  • Jan 2019 - Mar 2019

  Field sales representing all brands of a major home appliance manufacturer. Assigned to 38 Lowe’s, Home Depot, Best Buy and Pacific Sales stores. Built relationships with store associates and management. Trained sales associates, gathered field intelligence and ensured product "showroom readiness" on sales floor. Field sales representing all brands of a major home appliance manufacturer. Assigned to 38 Lowe’s, Home Depot, Best Buy and Pacific Sales stores. Built relationships with store associates and management. Trained sales associates, gathered field intelligence and ensured product "showroom readiness" on sales floor.



Canon, USA

• United States
• Medical Equipment Manufacturing
• 1 - 100 Employee

• National Product and Sales Trainer

  • Oct 2007 - Jun 2018

  Developed and delivered custom training content for Canon national & regional accounts and consumer tradeshow events across the USA. Demonstrated and sold professional inkjet printers to amateur and professional photographers at specialty photo retail store events, regional photo expos and pro & amateur photography events. Participated and delivered key product messaging at national trade show events, including CES, Imaging USA, WPPI, PMA, Photoshop World. Conducted 3-5 events per month. Managed event logistics for events. Developed and delivered customer-focused classroom trainings on products and technologies to audience from 30-100 per class, 10+ workshops per year across the USA. Implemented sales training initiatives to National Accounts, including Best Buy, Micro Center, Fry’s Electronics, Staples, Costco, etc. Developed relationships with college universities across the USA to seed professional photographic printers into photo and photojournalism schools. Success included schools reporting over 90% adoption by students over competitive printers. Researched and updated competitive data for product marketing materials and sales aids for 15-20 products per year. Developed web-based training materials. Skills include scripting, directing & casting interactive video productions.

• District Sales Manager

  • May 2007 - Sep 2007

  Managed a district of Sales Specialists assigned to assisted selling computer products at 17 select high-volume Wal-Mart retail stores in a three-state geographic area for industry-leading outsourced marketing company. Clients included 12 CE manufacturers during this 4-month test program. Responsible for interviewing, hiring, training, scheduling, supervising, motivating and coaching twenty part-time Sales Specialists. First District Manager of twelve districts nation-wide to successfully staff all assigned stores on startup of program. Responsible for delivering training and product messaging to Sales Specialists for participating manufacturers including Hewlett-Packard, Microsoft, Acer, Belkin, Canon, Lexmark, Linksys, Logitech and Toshiba.



The Eleven Agency

• United States
• Advertising Services
• 1 - 100 Employee

• Microsoft Evangelist / Trainer

  • Aug 2006 - Apr 2007

  Conducted National Account training events throughout the USA, representing Microsoft’s software, hardware and mobile device products. Delivered Microsoft Office 2007 product introduction training to over 15,000 CompUSA employees via satellite broadcast. Delivered live webcast trainings. Delivered two-hour Windows Mobile product rollout presentations to dealers on 11-city national tour. Developed PowerPoint product presentations, sales decks and training documents. Conducted National Account training events throughout the USA, representing Microsoft’s software, hardware and mobile device products. Delivered Microsoft Office 2007 product introduction training to over 15,000 CompUSA employees via satellite broadcast. Delivered live webcast trainings. Delivered two-hour Windows Mobile product rollout presentations to dealers on 11-city national tour. Developed PowerPoint product presentations, sales decks and training documents.



MarketSource Inc.

• United States
• Advertising Services
• 700 & Above Employee

• Field Training Specialist

  • Apr 2005 - Jul 2006

  Conducted National Account training events throughout the USA, assigned to Hewlett-Packard’s Retail Training Team. Delivered training presentations at regional and district events for Consumer Electronics (CE) retail account managers and sales teams. Trained and assisted H-P’s District Sales Managers with product knowledge, account background and sales skills. Evaluated and trained regional Account Sales Representatives- District Trainers. Coordinated, conducted and prepared Virtual Training events to internal sales teams. Developed and customized PowerPoint product presentations.