Richie Harwood
Key Account Manager at The Student Room Group- Claim this Profile
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Bio
Experience
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The Student Room Group
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Technology, Information and Internet
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1 - 100 Employee
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Key Account Manager
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BIMM Institute
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United Kingdom
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Higher Education
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200 - 300 Employee
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Enquiries & International Outreach Manager
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Jan 2019 - Feb 2022
- Managing a team of 5 admissions advisors, with provensuccess delivering year on year increase inconversion by developing and initiating strategiesto engage leads.- Played an integral role in the roll-out andcontinued management of Salesforce CRM forBIMM UK alongside the management of the CRMdatabase.- Key achievements include establishing newcommunication channels to improve responsetimes and student engagement – implementationof Whatsapp/SMS API and software-based phonesystem- Played a key role in engaging with and deliveringpresentations to international agents, feederschools and prospective students.- Comprehensive knowledge of the student journey,entry requirements and the Student Visa Route(formerly T4)
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International Admissions Advisor
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Apr 2016 - Dec 2018
First point of contact for International enquirers.- Well versed in overseas qualifications and use of NARIC database.- Saw year on year increase in overseas students during my tenure.- Implemented more focused support for overseas applicants.- Well versed in a variety of English Language qualifications.- Processed applications, both directly and via UCAS.
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Touring & Studio Musician
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Jan 2000 - Mar 2016
- Recorded albums with legendary producers Steve Albini (Nirvana, Pixies, PJ Harvey - come on?), Roger Bechirian and Walter Schreifels.- Toured and recorded extensively in Europe, UK and North America.- Worked in both major label and independent settings with record labels such as Warner, Sub Popand Bella Union.- Managed a large portfolio of students – both privately and in a large private school.- Tracks synched on two major motion pictures as well as numerous TV and ad campaigns.
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