Experience

ClassBento

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Associate Growth Partner

  • Nov 2022 - Present

  - Answering enquiries from teachers through phone, SMS, and email - Onboarding teachers on how to use the platform by showing them main features they will use- Managing group requests for different events from corporates to hens parties- Supporting and empowering teachers on how to use the platform efficiently - Answering enquiries from teachers through phone, SMS, and email - Onboarding teachers on how to use the platform by showing them main features they will use- Managing group requests for different events from corporates to hens parties- Supporting and empowering teachers on how to use the platform efficiently



Able Foods

• Australia
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Client Support & Retention Specialist

  • Jun 2021 - Nov 2022

  - Provided support to clients on their journey of renewing their account when the NDIS issues a new plan- Liaised with plan managers and support coordinators to help get the best outcome possible for the client- Consulted with management by providing insight on how to make processes more efficient- Taught new team members by providing in depth training - Provided support to clients on their journey of renewing their account when the NDIS issues a new plan- Liaised with plan managers and support coordinators to help get the best outcome possible for the client- Consulted with management by providing insight on how to make processes more efficient- Taught new team members by providing in depth training



Carl Zeiss Vision

• Australia
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Customer Service Representative

  • Jan 2020 - Jun 2021

  - Handled high volume inbound and outbound calls with customers- Processed spectacle orders and queries via email and phone calls- Coordinated with lab regarding orders with data entry, mechanics and dispatch - Handled high volume inbound and outbound calls with customers- Processed spectacle orders and queries via email and phone calls- Coordinated with lab regarding orders with data entry, mechanics and dispatch



National Pharmacies

• Australia
• Retail
• 300 - 400 Employee

• Optical Dispenser

  • May 2019 - Feb 2020

  - Coordinated with optometrist with patient's prescriptions and helping choose suitable frames - Coordinated with optometrist with patient's prescriptions and helping choose suitable frames



Broadway Wellness Massage & Therapy

• Canada
• Medical Practices
• 1 - 100 Employee

• Receptionist

  • Jul 2018 - Feb 2019

  - Managed bookings and answered phone calls- Handled payments including health insurance claims - Managed bookings and answered phone calls- Handled payments including health insurance claims



IKEA Australia

• Customer Sales Representative

  • Aug 2016 - Apr 2018

  · Worked with Logistics and Design team to ensure products were displayed in a creative and effective manner · Used furniture inventory software to make sales orders and track products · Ensured customer's experience was exceptional by keeping the store clean, full, and efficient

• Retail Associate

  • Nov 2015 - Jul 2016

  · Processed a high volume of transactions efficiently · Returned stock to departments and keeping the checkout area tidy · Resolved any customer issues and increased sales with add-ons



STAMFORD GRAND HOTEL

• Australia
• Hospitality
• 1 - 100 Employee

• Food And Beverage Attendant

  • Dec 2014 - May 2016

  · Answered phone enquiries in a professional manner and made bookings · Set up tables for various occasions such as high tea, business lunches and buffet style events · Polished plates, utensils and cups in a quick and efficient manner · Answered phone enquiries in a professional manner and made bookings · Set up tables for various occasions such as high tea, business lunches and buffet style events · Polished plates, utensils and cups in a quick and efficient manner



Grill'd Healthy Burgers

• Australia
• Restaurants

• Hostess and Server

  • Sep 2014 - Mar 2015

  · Hostess that welcomed customers upon arrival · Exceptional in working at peak hours with serving 200+ people · Hostess that welcomed customers upon arrival · Exceptional in working at peak hours with serving 200+ people



Thai Chef

• United States
• Restaurants
• 1 - 100 Employee

• Server

  • May 2014 - Oct 2014

  · Catered to large groups of banquets for special events · Helped plate up food and served drinks from the bar · Catered to large groups of banquets for special events · Helped plate up food and served drinks from the bar



Glenview Terrace

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Receptionist

  • Mar 2013 - Mar 2014

  · Multitasked by answering calls, greeting visitors and working on patient intake forms · Acquainted with using an intercom system to page administration · Experienced with medical software programs for inputting patient information · Multitasked by answering calls, greeting visitors and working on patient intake forms · Acquainted with using an intercom system to page administration · Experienced with medical software programs for inputting patient information



Charlotte Russe

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Nov 2010 - Apr 2013

  · Worked in visual merchandising by picking out outfits to be displayed · Stock work by opening shipment boxes and supplying new stock as needed · Tended to the customers’ needs by giving fashion consultations · Worked in visual merchandising by picking out outfits to be displayed · Stock work by opening shipment boxes and supplying new stock as needed · Tended to the customers’ needs by giving fashion consultations



Alden Des Plaines

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Receptionist

  • Mar 2011 - Mar 2013

  · Served residents’ food according to specific medical diets · Assisted residents in daily activities such as showering, toileting and eating · Put together care plans which maintained the well-being of each resident · Served residents’ food according to specific medical diets · Assisted residents in daily activities such as showering, toileting and eating · Put together care plans which maintained the well-being of each resident