Experience

Colorado Mountain Medical, LLC

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Medical Receptionist

  • Mar 2023 - Present

  Vail, Colorado, United States



Four Seasons Hotels and Resorts

• Canada
• Hospitality
• 700 & Above Employee

• Assistant IT Manager

  • Aug 2019 - Mar 2023

  Four Seasons Resort and Residences, Vail

• Assisstant IT Manager

  • Jun 2018 - Aug 2019

  Four Seasons Resort The Biltmore Santa Barbara

• IT Specialist

  • Dec 2016 - Jun 2018

  Beverly Wilshire, A Four Seasons Hotel > Technology operations lead for maintaining consistent adherence to PCI-DSS standards and information systems best practices as prescribed by Four Seasons Corporate Office. > Manage daily tasks related to staff and guest requests to meet service level agreements to customers and exceed service standards. > Supervised Hotel's PBX or Operators Team. > Process Helpdesk Tickets > Maintaining and supporting the hotel’s computer systems, servers, infrastructure, front and… Show more > Technology operations lead for maintaining consistent adherence to PCI-DSS standards and information systems best practices as prescribed by Four Seasons Corporate Office. > Manage daily tasks related to staff and guest requests to meet service level agreements to customers and exceed service standards. > Supervised Hotel's PBX or Operators Team. > Process Helpdesk Tickets > Maintaining and supporting the hotel’s computer systems, servers, infrastructure, front and back of the house operations and guests > Installation, configuration, upgrading and troubleshooting of hardware and software > Administrative tasks such as: setting up and terminating employees, maintaining emails, managing vendor relations, organizing and keeping files > Managing vendors that assist in the hotel’s technical operations within IT and other departments > Elevated assistance for complicated technical request for in-house groups.

• IT Specialist

  • Sep 2015 - Dec 2016

  Four Seasons Resort The Biltmore Santa Barbara > Technology operations lead for maintaining consistent adherence to PCI-DSS standards and information systems best practices as prescribed by Four Seasons Corporate Office. > Manage daily tasks related to staff and guest requests to meet service level agreements to customers and exceed service standards. > Process Helpdesk Tickets > Maintaining and supporting the hotel’s computer systems, servers, infrastructure, front and back of the house operations and guests >… Show more > Technology operations lead for maintaining consistent adherence to PCI-DSS standards and information systems best practices as prescribed by Four Seasons Corporate Office. > Manage daily tasks related to staff and guest requests to meet service level agreements to customers and exceed service standards. > Process Helpdesk Tickets > Maintaining and supporting the hotel’s computer systems, servers, infrastructure, front and back of the house operations and guests > Installation, configuration, upgrading and troubleshooting of hardware and software > Administrative tasks such as: setting up and terminating employees, maintaining emails, managing vendor relations, organizing and keeping files > Managing vendors that assist in the hotel’s technical operations within IT and other departments > Elevated assistance for complicated technical request for in-house groups.

• Hostess

  • Sep 2014 - Sep 2015

  Santa Barbara > Handled food & beverage operations tasks using various systems such as Opera, OpenTable, Lotus notes, and HotSOS. > Provided exceptional customer service to guests that conform to the standards of a luxury resort and food & beverage operation. > Going above and beyond the guest expectation by anticipating the guest needs and understanding the guest. > Communicated special requests, allergies, and special celebrations with other restaurant employees and managers.

• Kids Four All Seasons Attendant

  • May 2012 - Sep 2014

  Santa Barbara, Ca > Child Care > Ordered department supplies and goods through resort’s procurement application, BirchStreet. > Performed administrative tasks including, communications template designs, inventory management, and weekly safety site inspections. > Provided assistance to other operations departments including Housekeeping, Food & Beverage, Banquets, Culinary, and Security.



GameStop

• United States
• Retail
• 700 & Above Employee

• Game Advisor

  • Nov 2011 - May 2012

  Santa Barbara, California Area > Organized merchandise on the floor and in the stock room > Customer Service > Upkeep of the store: cleaned counters, alphabetizing merchandise, vacuumed, wiped windows, game screens > Checking inventory > Selling new and used video games > taking Pre-Order on new video games > Provided knowledge on consoles and video games old and new



Ralphs Grocery Company

• Retail Groceries
• 700 & Above Employee

• Courtesy Clerk

  • Aug 2010 - Feb 2011

  Torrance, Ca > Customer Service > Cleaning, Sweeping, Wiping, Mopping > Putting away Go Backs > Bagging Groceries, > Retrieving grocery carts > Assisting customers with groceries to their cars.



Rolling Robots

• United States
• Civic and Social Organizations

• Robotics Associate

  • May 2009 - Sep 2010

  Torrance/Palos Verdes, Ca > Taught basic robotics classes including circuitry and assembly. > Assisted advanced robotics classes including programming and design. > Managed company’s social media presence and contributed to website content pages. > Completed sales transactions of various robotics products.