Director of Quality

• Jun 2023 - Present

Corporate Quality Assurance Manager

• Jun 2022 - Jun 2023

• Global Business Process Owner for Timken Quality Management System • Global Business Process Owner for SAP Quality Issue Management• Global Business Process Owner for Development and Deployment of EASE Layered Process Audit System• Developing efficient and effective business processes and corporate standard structures to ensure ease of compliance to the Timken Quality Management System (TQMS) enabled by a new governance architecture• Certified Lead Auditor - ISO 9001:2015, IATF 16949:2016, AS9100D:2016 • Ensure proper design, development and deployment of effective Quality Management Systems to meet ISO 9001:2015, IATF 16949: 2016, AS9100D:2016 requirements and expand to the robust execution of the Timken Quality Management System requirements• Lead Timken Quality Advancement Trainer• Develop and facilitate Global Quality Manager & Quality Associate training program• Deep Dive Problem Solving Coach Show less

Plant Quality Manager

• Sep 2021 - Oct 2022

• Lead team of 44 associates including quality and metallurgical teams• Lead continuous improvement of ISO 9001:2015 & IATF 16949;2016 QMS• Lead external and internal audits • Lead teams for root cause and corrective action implementation through strategic problem solving • Lead management of AIAG Core Tools functions and requirements• Maintenance of Customer Specific Requirements & Customer Complaints

Principal Quality Advancement Analyst

• Jan 2019 - Jun 2022

• Certified Lead Auditor - ISO 9001:2015 & IATF 16949;2016 • Global Business Process Owner for SAP Quality Issue Management• Global Business Process Owner for Development and Deployment of EASE Layered Process Audit System• Manage the Timken Quality Management System & supporting facility QMS• Manage Timken Quality Management System High Risk Audit Process • Lead Global Audit Management Project – Evaluation and Recommendations• Timken Quality Advancement Trainer• Corporate Support Timken facilities 3rd Party Audits Show less

Principal Inventory & Supply Planning Analyst

• Jun 2017 - Jan 2019

• Managed inventory safety stocks for Rollers & Cages• Implemented and maintained Roller Work Plans for US12 & US19• Deep dive analysis of KPI’s impacted by inventory & procurement • Fostered Relationships with Wire & Cage Suppliers to ensure quality service • Managed Wire and Cage procurement• Led SAP Support for Global Inventory & Supply Planners • Led Analytical Team: Rail Procurement, Specialty Grade Wire, Section 232 Tariff

Sr. Inventory Planner

• Mar 2015 - Jun 2017

Senior Export Customer Relations Management Representative

• Aug 2014 - May 2015

Customer Relations Management Representative

• Dec 2011 - Aug 2014

Customer Service/ Domestic & Int'l Inside Sales

• Aug 2008 - Nov 2011

- Manage both International and Domestic Accounts - Speak daily with many distributors discussing their quotes, promotions, account information, etc - Responsible for Key Accounts with customer specific needs and specific follow-up performance - Process data entry of orders, quotes, new customer information - Contact new customers to check on initial experience, ask for suggestions or other accommodations - Work directly with our outside salesman to better serve our customers - Develop reports and documents concerning sales trends, promotions and customer profiles - Participated in a complete computer system change, including training, implementation and enhancement. Show less

International Trade Assistant Intern

• Jan 2008 - Jul 2008

- Conducted and analyzed research on market specific countries. - Was the first contact for incoming calls to International Trade Assistants - Worked with the District Hub Director dealing with quotas and work performance. - Made presentations, flyers and handouts for International Trade events and workshops - Conducted and analyzed research on market specific countries. - Was the first contact for incoming calls to International Trade Assistants - Worked with the District Hub Director dealing with quotas and work performance. - Made presentations, flyers and handouts for International Trade events and workshops