Richard Thwaites AIRPM
Group Director of Property Services at Fexco Property Services Limited- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Mark Varley
Richard has a positive, ‘can do’ outlook and is very able to think outside of the box to solve problems. He empowers his teams but is also very supportive and present when needed. Richard is a skilled communicator who always puts customers at the heart of everything he does and says.
Mairead McErlean
It’s always a joy to work with Richard. His technical knowledge is great and his people skills are exemplary. He is generous in sharing his expertise. He knows exactly how to present things at a level his clients or colleagues can understand. He’s the kind of leader that makes people want to do their best for him and the wider team.
Mark Varley
Richard has a positive, ‘can do’ outlook and is very able to think outside of the box to solve problems. He empowers his teams but is also very supportive and present when needed. Richard is a skilled communicator who always puts customers at the heart of everything he does and says.
Mairead McErlean
It’s always a joy to work with Richard. His technical knowledge is great and his people skills are exemplary. He is generous in sharing his expertise. He knows exactly how to present things at a level his clients or colleagues can understand. He’s the kind of leader that makes people want to do their best for him and the wider team.
Mark Varley
Richard has a positive, ‘can do’ outlook and is very able to think outside of the box to solve problems. He empowers his teams but is also very supportive and present when needed. Richard is a skilled communicator who always puts customers at the heart of everything he does and says.
Mairead McErlean
It’s always a joy to work with Richard. His technical knowledge is great and his people skills are exemplary. He is generous in sharing his expertise. He knows exactly how to present things at a level his clients or colleagues can understand. He’s the kind of leader that makes people want to do their best for him and the wider team.
Mark Varley
Richard has a positive, ‘can do’ outlook and is very able to think outside of the box to solve problems. He empowers his teams but is also very supportive and present when needed. Richard is a skilled communicator who always puts customers at the heart of everything he does and says.
Mairead McErlean
It’s always a joy to work with Richard. His technical knowledge is great and his people skills are exemplary. He is generous in sharing his expertise. He knows exactly how to present things at a level his clients or colleagues can understand. He’s the kind of leader that makes people want to do their best for him and the wider team.
Experience
-
Fexco Property Services Limited
-
United Kingdom
-
Real Estate
-
1 - 100 Employee
-
Group Director of Property Services
-
Sep 2022 - Present
-
-
-
FirstPort (UK)
-
United Kingdom
-
Facilities Services
-
700 & Above Employee
-
Director of Property Services
-
Oct 2015 - Aug 2022
-
-
Director of Estates
-
Oct 2018 - Oct 2019
I established the Estates division in 2018 to serve the booming trend in managed, private estates.Working across England and Wales, my team and I developed relationships with key stakeholders in national housebuilding, offering advice from initial stages of planning through to practical completions and handover.
-
-
Regional Manager
-
Oct 2015 - Sep 2017
I lead and developed the Southern Retirement region - specialist leasehold retirement housing for over 55s.Driving the cultural change agenda, and improving robust asset management/financial reserve modelling were my key focusses in the pursuit of a more customer-centric service.
-
-
-
Dixons Carphone
-
United Kingdom
-
Retail
-
700 & Above Employee
-
Regional General Manager
-
Oct 2014 - Oct 2015
-
-
-
Assurant
-
United States
-
Insurance
-
700 & Above Employee
-
Head of Sales Development
-
Oct 2009 - Mar 2013
Leading a team of Sales Development consultants, working across a range of global brands in mobile telecoms, specifically in retail & telesales. Designing configured solutions such as end to end sales processes, commission schemes, Management Information, scripts & sales training programmes in order to generate additional revenue & margin. Leading a team of Sales Development consultants, working across a range of global brands in mobile telecoms, specifically in retail & telesales. Designing configured solutions such as end to end sales processes, commission schemes, Management Information, scripts & sales training programmes in order to generate additional revenue & margin.
-
-
-
Phones 4u
-
United Kingdom
-
Executive Offices
-
300 - 400 Employee
-
Associate Sales Director
-
Aug 2002 - Sep 2009
Leading a team of store managers to exceed profit plans, achieve operational efficiency goals and brand key performance indicators; Creating a culture rich in team work and support, based on clear performance expectations and sales development strategies cultured by high energy and sharp business acumen.Supporting the Retail Director in numerous projects to drive operational efficiency modeled on more mature, proven practices. Leading a team of store managers to exceed profit plans, achieve operational efficiency goals and brand key performance indicators; Creating a culture rich in team work and support, based on clear performance expectations and sales development strategies cultured by high energy and sharp business acumen.Supporting the Retail Director in numerous projects to drive operational efficiency modeled on more mature, proven practices.
-
-
-
-
Regional Operations Manager
-
2003 - 2004
Responsible for the Retail Ops and network compliance across a large territory. Responsible for the Retail Ops and network compliance across a large territory.
-
-
-
-
Area Sales Manager
-
2002 - 2003
Responsible for achieving profit and cost control within the South West Region. Responsible for achieving profit and cost control within the South West Region.
-
-
-
BHS
-
United Kingdom
-
Retail
-
700 & Above Employee
-
Store Manager
-
Jul 1997 - Aug 2002
General store manager - Aylesbury, Walthamstowe, Bristol, Newport (Gwent) General store manager - Aylesbury, Walthamstowe, Bristol, Newport (Gwent)
-
-
-
-
Assistant Manager
-
1991 - 1995
Working across the UK in a variety of disciplines inclding fashion, operations and M&S foods. Working across the UK in a variety of disciplines inclding fashion, operations and M&S foods.
-
-
Education
-
1988 - 1990
UWC Atlantic College
IB, International Baccalaureate -
-
Ashridge Executive Education, Hult International Business School
-
-
Bishopsgarth
Community
