Experience

Woodbine Rehabilitation & Healthcare Center

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Director of Human Resources and Employee Engagement

  • Oct 2022 - Present

  + Review and streamline hiring process from recruitment to onboarding for all facility requisitions. + Decrease turnover ratio by 50% through better departmental recognition programs within first 6 months. + Increased team morale by 80% over previous year through better communication procedures with all employees. + Improve the facility culture through events identifying and highlighting the diverse staff members. + Educate on compliance through mandatory in-service… Show more + Review and streamline hiring process from recruitment to onboarding for all facility requisitions. + Decrease turnover ratio by 50% through better departmental recognition programs within first 6 months. + Increased team morale by 80% over previous year through better communication procedures with all employees. + Improve the facility culture through events identifying and highlighting the diverse staff members. + Educate on compliance through mandatory in-service trainings on healthcare topics for 400 employees. Show less + Review and streamline hiring process from recruitment to onboarding for all facility requisitions. + Decrease turnover ratio by 50% through better departmental recognition programs within first 6 months. + Increased team morale by 80% over previous year through better communication procedures with all employees. + Improve the facility culture through events identifying and highlighting the diverse staff members. + Educate on compliance through mandatory in-service… Show more + Review and streamline hiring process from recruitment to onboarding for all facility requisitions. + Decrease turnover ratio by 50% through better departmental recognition programs within first 6 months. + Increased team morale by 80% over previous year through better communication procedures with all employees. + Improve the facility culture through events identifying and highlighting the diverse staff members. + Educate on compliance through mandatory in-service trainings on healthcare topics for 400 employees. Show less



Sunrise Senior Living

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Business Office Coordinator

  • Jun 2020 - Oct 2022

  + Oversaw recruitment, interviews, and onboarding for all positions utilizing the HRIS tools in the building. + Increased morale by 75% over previous year through better open-door communications with all employees. + Ensure compliance through mandatory trainings on relevant healthcare topics for 100 employees. + Decreased turnover rate by 50% through introduction of recognition programs for front-line employees. + Handled all billing services, payroll, annual reviews… Show more + Oversaw recruitment, interviews, and onboarding for all positions utilizing the HRIS tools in the building. + Increased morale by 75% over previous year through better open-door communications with all employees. + Ensure compliance through mandatory trainings on relevant healthcare topics for 100 employees. + Decreased turnover rate by 50% through introduction of recognition programs for front-line employees. + Handled all billing services, payroll, annual reviews, license verifications and worker’s compensation cases.

• Human Resources Administration Assistant

  • Aug 2016 - Jun 2020

  + Manage new applicant recruiting, interviews, and onboarding for all positions in the building. + Ensure compliance through monthly town halls and trainings on various relevant topics. + Handle all new I-9 form completions properly and check references as well as license verifications. + Worked with all coordinators to ensure open door communication policy is in effect for everyone. + Increased retention rate and morale over the past year through quarterly team-building… Show more + Manage new applicant recruiting, interviews, and onboarding for all positions in the building. + Ensure compliance through monthly town halls and trainings on various relevant topics. + Handle all new I-9 form completions properly and check references as well as license verifications. + Worked with all coordinators to ensure open door communication policy is in effect for everyone. + Increased retention rate and morale over the past year through quarterly team-building activities.

• Concierge

  • Dec 2012 - Jun 2020

  + In addition to Human Resources position, I assist with Concierge Desk shift coverage on a weekly basis. + Involved with hiring and training 10 new concierge team members. + Created an efficient training system for new concierge team members with support from management. + Greet clients and provide an overview of the community to generate potential marketing leads. + Acquire extensive knowledge of nearby venues and businesses to make personalized recommendations.

• Security

  • Jan 2013 - Jun 2016

  + Ensured safety for the residents by doing routine walks of the building during overnight hours. + Provided information to emergency professionals and management about emergencies in the building. + Trained new security staff to follow protocols for emergencies in a building of 200 residents. + Conducted overnight fire drills to educate staff on safety during live scenarios.

• Server

  • Oct 2007 - Jun 2013

  + Responsible for handling all food and beverages in accordance with sanitary procedures and standards + Assisted with training team members and maintaining proper dining room set up + Took on supervisory responsibilities and trained new servers for kitchen staff