Richard M. Lawless III
IT Administrator at Steri-Pharma LLC- Claim this Profile
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Bio
James H.
I have known Richard for the better part of 15 years. Richard has a natural ability to quickly absorb and utilize information, technical or other, like nobody else I have ever worked with. As a partner for a part time start-up that Richard now manages, I have no problem admitting the fact that when our team feels as though we have run into a situation that seems overly challenging, and we have many times over, we can always count on his ability to remain composed & professional while providing solutions that simply make sense. It is his outstanding ability to research, that has made him the go-to individual for not only myself & the BrotherTech team, but also for his friends & family. He is a natural leader, an outstanding friend, and a gifted learner, backed by one of the most important traits someone can have, common sense.
James H.
I have known Richard for the better part of 15 years. Richard has a natural ability to quickly absorb and utilize information, technical or other, like nobody else I have ever worked with. As a partner for a part time start-up that Richard now manages, I have no problem admitting the fact that when our team feels as though we have run into a situation that seems overly challenging, and we have many times over, we can always count on his ability to remain composed & professional while providing solutions that simply make sense. It is his outstanding ability to research, that has made him the go-to individual for not only myself & the BrotherTech team, but also for his friends & family. He is a natural leader, an outstanding friend, and a gifted learner, backed by one of the most important traits someone can have, common sense.
James H.
I have known Richard for the better part of 15 years. Richard has a natural ability to quickly absorb and utilize information, technical or other, like nobody else I have ever worked with. As a partner for a part time start-up that Richard now manages, I have no problem admitting the fact that when our team feels as though we have run into a situation that seems overly challenging, and we have many times over, we can always count on his ability to remain composed & professional while providing solutions that simply make sense. It is his outstanding ability to research, that has made him the go-to individual for not only myself & the BrotherTech team, but also for his friends & family. He is a natural leader, an outstanding friend, and a gifted learner, backed by one of the most important traits someone can have, common sense.
James H.
I have known Richard for the better part of 15 years. Richard has a natural ability to quickly absorb and utilize information, technical or other, like nobody else I have ever worked with. As a partner for a part time start-up that Richard now manages, I have no problem admitting the fact that when our team feels as though we have run into a situation that seems overly challenging, and we have many times over, we can always count on his ability to remain composed & professional while providing solutions that simply make sense. It is his outstanding ability to research, that has made him the go-to individual for not only myself & the BrotherTech team, but also for his friends & family. He is a natural leader, an outstanding friend, and a gifted learner, backed by one of the most important traits someone can have, common sense.
Credentials
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Certified Security Awareness Practitioner
Information Assurance Certification Review BoardSep, 2020- Nov, 2024 -
IT Information Library Foundations Certification (ITIL)
AXELOS Global Best PracticeMay, 2020- Nov, 2024 -
Solacom Gaurdian Installation and Maintenance Certification
-Jan, 2016- Nov, 2024 -
Airbus Vesta 4 Installation and Maintenance
Airbus DS CommunicationsJul, 2015- Nov, 2024 -
A+
CompTIAMay, 2013- Nov, 2024 -
EMT-BASIC
NYS DOHJan, 2007- Nov, 2024
Experience
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Steri-Pharma LLC
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United States
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Pharmaceutical Manufacturing
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1 - 100 Employee
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IT Administrator
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Apr 2018 - Present
»Provided 24/7/365 level 1,2, and 3 on-site support. »Provided 24/7/365 level 1,2, and 3 on-site support for users, systems, networks, and servers. »Led the IT department through company growth of double the employee count. »Implemented various technologies such as Sophos Next-Generation firewalls and endpoint protection, endpoint and patch management, security awareness training program, Acronis Cyber Protect, vulnerability management, and various others. »Implemented numerous IT policies and procedures for the company. »Completely re-designed the company’s infrastructure. Show less
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AK Associates
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United States
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Public Safety
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1 - 100 Employee
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911 Engineer
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Mar 2015 - Oct 2018
Installing and maintaining 911 systems at PSAP's(Public Safety Answering Points) throughout Western and Central New York. Installing and maintaining 911 systems at PSAP's(Public Safety Answering Points) throughout Western and Central New York.
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New York State Police consultant through A.K. Associates
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New York State
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CAD Systems Integrator / Technical Specialist
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Jan 2017 - Feb 2018
» Provide network coordination between NYSP, State, and County entities. » Provide hardware/software installation, maintenance, testing troubleshooting, training for numerous CAD/AVL systems across New York State. » Provide technical documentation for applicable networking solutions / County CAD systems. » Provide network coordination between NYSP, State, and County entities. » Provide hardware/software installation, maintenance, testing troubleshooting, training for numerous CAD/AVL systems across New York State. » Provide technical documentation for applicable networking solutions / County CAD systems.
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Barrister Global Services Network
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United States
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IT Services and IT Consulting
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300 - 400 Employee
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Independant Contractor
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Mar 2012 - 2018
» Provide multi-vendor hardware computer services to a variety of customers including large enterprises, small/medium sized businesses, government agencies, small offices/home offices and consumers on a contracted basis. » Provide hardware and software contracting services, performing jobs such as: •Server Refreshes / Hardware repairs. •Desktop / Workstation / Notebook software and hardware repairs. •Corporate wide hardware / software roll-outs. •Repair / Install POS systems. »TSA Subcontractor with secret level security clearance. Show less
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BrotherTech LLC
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Syracuse, NY
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Team Manager
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Mar 2011 - 2018
» Financial and Operational Manager of the business, also in charge of managing appropriate certifications, memberships, and contracts. » Perform various routine service calls in addition to managing a team of sub-contractors. » Financial and Operational Manager of the business, also in charge of managing appropriate certifications, memberships, and contracts. » Perform various routine service calls in addition to managing a team of sub-contractors.
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Business & Decision
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France
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IT Services and IT Consulting
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700 & Above Employee
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Field Service Engineer I
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Jan 2014 - Jan 2015
» Provide 24/7/365 level 1 and 2 support to sites in multiple states for various software / servers / networking equipment / workstations / laptops. » Experience supporting and managing: •Windows server 2008, 2012, SQL Server, Active Directory. •Windows XP-7. •Citrix and VMware environment. •Citrix Xenapp Environment. •Computer Aided Dispatch systems. •Microsoft Office. •MDT’s. •Security Systems » Provide 24/7/365 level 1 and 2 support to sites in multiple states for various software / servers / networking equipment / workstations / laptops. » Experience supporting and managing: •Windows server 2008, 2012, SQL Server, Active Directory. •Windows XP-7. •Citrix and VMware environment. •Citrix Xenapp Environment. •Computer Aided Dispatch systems. •Microsoft Office. •MDT’s. •Security Systems
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Rural/Metro Corporation
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United States
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Hospitals and Health Care
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500 - 600 Employee
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EMT-Basic
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Jul 2008 - Jan 2014
» Licensed EMT » Provide 24/7/365 level 1 and 2 remote / on-site support for various software / servers / networking equipment / workstations / laptops. » Licensed EMT » Provide 24/7/365 level 1 and 2 remote / on-site support for various software / servers / networking equipment / workstations / laptops.
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Education
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2020 - 2024
Western Governors University
Bachelor of Science, Cybersecurity and Information Assurance, Cybersecurity and Information Assurance -
2007 - 2014
Onondaga Community College
Computer Information Systems, IS
Community
