Richard Wolfe
Director Of Business Development at Morgan Elite Specialist Services, Messtx.com- Claim this Profile
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Bio
Credentials
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State Farm Policy and Estimatics
State FarmSep, 2011- Nov, 2024 -
MIcrosoft Certified Professional
MicrosoftApr, 2001- Nov, 2024 -
Real Estate Sales Associate
Texas Real Estate CommissionJun, 2022- Nov, 2024
Experience
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Morgan Elite Specialist Services, Messtx.com
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United States
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Insurance
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1 - 100 Employee
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Director Of Business Development
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Dec 2021 - Present
Experienced professional currently managing the building of a new claims processing application on the Zoho platform, focused on enhancing the customer and contractor experience, streamlining processes, reducing claim handling time, and increasing revenue. Proficient in CRM management, maintaining client and vendor data accuracy, and creating form letter templates for automated communication. Diligent at following up with adjusting staff weekly to ensure timely claim resolution. Experienced professional currently managing the building of a new claims processing application on the Zoho platform, focused on enhancing the customer and contractor experience, streamlining processes, reducing claim handling time, and increasing revenue. Proficient in CRM management, maintaining client and vendor data accuracy, and creating form letter templates for automated communication. Diligent at following up with adjusting staff weekly to ensure timely claim resolution.
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NextHome, Inc.
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United States
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Real Estate
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400 - 500 Employee
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Real Estate Agent
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Jun 2022 - Dec 2022
Initiated contact with incoming seller leads to gather information and explain the home selling process, and schedule listing appointments for broker and team agents. Additionally, successfully held open houses for seller clients and run comparables for seller listings to determine the appropriate listing prices. Communicated professionally and concisely with incoming buyer leads to gather home-buying requirements, and scheduling and mapping showings. Assisted buyers throughout the home shopping process with priorities and decision-making, ensuring they find the perfect home. Exceptional communication and organization skills allowing outstanding customer service to all clients. (License currently inactive) Show less
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Stand Strong Services
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United States
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Insurance
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Chief Operations Officer
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Sep 2020 - Nov 2021
Managed the daily operations of our estimating and supplements division. The company was absorbed into Morgan Elite Specialist Services at the end of 2021. Managed the daily operations of our estimating and supplements division. The company was absorbed into Morgan Elite Specialist Services at the end of 2021.
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BP America, Inc.
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United States
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Oil and Gas
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1 - 100 Employee
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Project Team Lead
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Jun 2010 - Jan 2020
Team Leader for three different contract service providers: Morae Global Corp. (BP Medical Settlement Agreement – Legal Dept) Team Leader DataBank IMX (BP Claims Program - Finance) Team Leader Worley Catastrophe Services (Gulf Coast Claims Facility) Adjuster, Claim Evaluator & Data Reporting Lead Experienced Data Analyst and Process Designer with a successful track record of managing claims processing, data capture and reporting, and workflow design. Strong experience in streamlining complicated processes, both logistically and technically. Proven ability to implement and manage complex workflows using software designed for other purposes and still deliver exceptional results. Impressive track record of training teams, performing quality assurance, and maintaining corporate standards of speed and accuracy. Successful in incorporating the needs of multiple departments and adapting to changing client needs. Skilled in creating proprietary documentation and procedures and disseminating to large groups. Show less
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Just Two Good Guys
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Greater New Orleans Area
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Craftsman's Assistant
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Sep 2007 - Jun 2010
After transitioning from a corporate IT career, pursued a new path in carpentry and began working as a craftsman/contractor. This role involved a variety of manual labor tasks, including the installation of trim, doors, windows, tile, siding, flooring, and privacy fences, as well as residential framing, basic plumbing and electrical work. Additionally, provided support to homeowners with design decisions, scheduling, costs, and scope of work. After transitioning from a corporate IT career, pursued a new path in carpentry and began working as a craftsman/contractor. This role involved a variety of manual labor tasks, including the installation of trim, doors, windows, tile, siding, flooring, and privacy fences, as well as residential framing, basic plumbing and electrical work. Additionally, provided support to homeowners with design decisions, scheduling, costs, and scope of work.
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ConocoPhillips
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United States
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Oil and Gas
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700 & Above Employee
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Project Systems Support
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Mar 2006 - Sep 2007
Technical Support and Project Management Specialist with extensive experience in providing technical support to project teams in the oil and gas industry. Successfully contributed to the upgrading of a refinery in Belle Chasse, LA, by providing technical support to the Project Management Team. Designed, built, and maintained the project's corporate intranet site, providing easy access to project information for stakeholders. Trained users on Windows and Office functionality on a daily basis, and configured, deployed, and supported new hardware. Collaborated with staff at remote offices to ensure managers had the necessary resources to effectively manage their offices. Developed and implemented Document Control procedures in line with corporate standards and project needs. Highly adaptable and able to work independently or as part of a team to deliver high-quality results in a timely and efficient manner. Show less
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SAIC/Entergy LA
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New Orleans, LA
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Systems Engineer II
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Sep 1999 - Mar 2006
Experienced professional with expertise in software distribution, installation, and technical support. Successfully distributed software to over 13,000 desktops across the company by collaborating with software developers to schedule and install after rigorous testing in a maintained computer lab. The lab contained multiple hardware and software configurations that were efficiently rebuilt for testing within minutes. Provided third-level technical support to Field Services, Help Desk, and end users, demonstrating exceptional problem-solving skills and ability to troubleshoot complex technical issues. Show less
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Education
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1989 - 1990
Northwestern State University
Engineering -
1988 - 1989
Bolton High School
Community
