Richard Williams
Software QA Engineer at LingoCard- Claim this Profile
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Bio
Experience
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Lingocard
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United States
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Social Networking Platforms
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100 - 200 Employee
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Software QA Engineer
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Sep 2022 - Present
• Perform testing with understanding of SDLC and agile methodology • Testing Web and Mobile (iOS, Android) applications • Tracking and reporting issues with Jira • Developing, maintaining and executing test cases using TestRail • Create and execute positive and negative test cases • Performing black-box, functional, UI, smoke and regression testing • Responsible for compatibility testing on a variety of platforms and devices • Communicate effectively with development and… Show more • Perform testing with understanding of SDLC and agile methodology • Testing Web and Mobile (iOS, Android) applications • Tracking and reporting issues with Jira • Developing, maintaining and executing test cases using TestRail • Create and execute positive and negative test cases • Performing black-box, functional, UI, smoke and regression testing • Responsible for compatibility testing on a variety of platforms and devices • Communicate effectively with development and production management teams • Participating in daily stand-ups and sprint planning Show less • Perform testing with understanding of SDLC and agile methodology • Testing Web and Mobile (iOS, Android) applications • Tracking and reporting issues with Jira • Developing, maintaining and executing test cases using TestRail • Create and execute positive and negative test cases • Performing black-box, functional, UI, smoke and regression testing • Responsible for compatibility testing on a variety of platforms and devices • Communicate effectively with development and… Show more • Perform testing with understanding of SDLC and agile methodology • Testing Web and Mobile (iOS, Android) applications • Tracking and reporting issues with Jira • Developing, maintaining and executing test cases using TestRail • Create and execute positive and negative test cases • Performing black-box, functional, UI, smoke and regression testing • Responsible for compatibility testing on a variety of platforms and devices • Communicate effectively with development and production management teams • Participating in daily stand-ups and sprint planning Show less
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Twenty8 of November
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United States
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Co-Owner
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Jun 2021 - Present
Family Owned Custom Furniture, Home Decor, signage and laser engraving business, serving families and business. Family Owned Custom Furniture, Home Decor, signage and laser engraving business, serving families and business.
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Comcast
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United States
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Telecommunications
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700 & Above Employee
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Network Maintenance
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Oct 2009 - May 2023
Responsible for, under limited supervision, performing network troubleshooting to alleviate system outages, Fiber system preventative maintenance and restoration, analyzing system sweep to neutralize system anomalies, and performing basic OTN and Headend maintenance. Responsibilities (include, but not limited to) • Troubleshooting and resolving service failures from fiber node to CPE. • Troubleshoot the plant through distribution cable to restore customers video CTV… Show more Responsible for, under limited supervision, performing network troubleshooting to alleviate system outages, Fiber system preventative maintenance and restoration, analyzing system sweep to neutralize system anomalies, and performing basic OTN and Headend maintenance. Responsibilities (include, but not limited to) • Troubleshooting and resolving service failures from fiber node to CPE. • Troubleshoot the plant through distribution cable to restore customers video CTV, Internet, Voice of IP and VOD as required. • Provides coaching and support to other Technicians for issues related to installation, service and customer satisfaction of all residential and commercial applications. • Performs construction maintenance duties, which include splicing aerial/ underground fiber, coaxial cable and equipment. • Performs CLI ride-outs and tracks and repairs leakage. Works and travels in inclement weather with company provided bucket truck • Provides underground location of existing plant using system prints and cable locating equipment in order to prevent cable damage and interruption. Show less Responsible for, under limited supervision, performing network troubleshooting to alleviate system outages, Fiber system preventative maintenance and restoration, analyzing system sweep to neutralize system anomalies, and performing basic OTN and Headend maintenance. Responsibilities (include, but not limited to) • Troubleshooting and resolving service failures from fiber node to CPE. • Troubleshoot the plant through distribution cable to restore customers video CTV… Show more Responsible for, under limited supervision, performing network troubleshooting to alleviate system outages, Fiber system preventative maintenance and restoration, analyzing system sweep to neutralize system anomalies, and performing basic OTN and Headend maintenance. Responsibilities (include, but not limited to) • Troubleshooting and resolving service failures from fiber node to CPE. • Troubleshoot the plant through distribution cable to restore customers video CTV, Internet, Voice of IP and VOD as required. • Provides coaching and support to other Technicians for issues related to installation, service and customer satisfaction of all residential and commercial applications. • Performs construction maintenance duties, which include splicing aerial/ underground fiber, coaxial cable and equipment. • Performs CLI ride-outs and tracks and repairs leakage. Works and travels in inclement weather with company provided bucket truck • Provides underground location of existing plant using system prints and cable locating equipment in order to prevent cable damage and interruption. Show less
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Owner
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Jun 2018 - Oct 2021
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Education
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University of West Florida
Bachelor of Science - BS, Computer/Information Technology Administration and Management -
Miami Dade College
Associate's degree, Business Administration and Management, General