Experience

Vanguard | UK & Europe

• United Kingdom
• Financial Services
• 100 - 200 Employee

• Front office batch analyst

  • Nov 2022 - Present

  London, England, United Kingdom


Brewin Dolphin
• United Kingdom
• Financial Services
• 700 & Above Employee
• Operations Analyst

  • Jun 2017 - Nov 2022


ICBC Standard Bank Plc

• United Kingdom
• Banking
• 700 & Above Employee

• IT operations - Shift Leader

  • Aug 2014 - Feb 2017

  London, United Kingdom Team management - Control-M V8, desktop/Unix - UNIX /Wintel Platforms - Backup Exec/Veritas/ Netbackup - 1st and 2nd Line support Ensure all SLAs are met Produce documentation for operations team. Provide 1st line support and incident resolution, else escalate accordingly. Produce daily reports for senior management. Training staff.



Lloyds Banking Group

• United Kingdom
• Financial Services
• 700 & Above Employee

• Overnight support Analyst

  • Jan 2008 - Aug 2014

  Monitoring and supporting a number of applications in a multi platform environment. Ensure all over night SLAs are met. Exposure to the following : Summit, SQL, Data warehouse, DataSynapse ACBS Intellimatch, ITSM, Arc serve, Netback up, Citrix, iLo,Dameware, Unicentre remote 5/6, TWS and various in house applications. Shift leader responsibilities & Reporting to senior management and acting shift leader.



Portman Building Society

• Computer Operator

  • 2006 - 2006

  Bournemouth, United Kingdom I-series - Monitoring, Batch work & Backups using Robot / ICBS. UNIX - Summit/ GUI application. Running processes BACS payments using Paybase application.



Bank of Tokyo-Mitsubishi UFJ

• Netherlands
• Financial Services

• Computer Operator

  • Jan 1999 - Jan 2005

  24/7 operations – monitoring and maintaining IBM AS400 & Tandem S series. Exposure to Tivoli – media management, Tivoli – Event monitoring, Net batch, JP1 (job management partner 1) & UNIX / AIX Promoted to shift leader of small team in May 2002,



Triland Metals

• Financial Services
• 1 - 100 Employee

• Computer Operator

  • Aug 1987 - Jan 1999

  Day to day running of IBM AS400 including – Batchwork, Input of data, Back-ups, data transfers & Applying PTFs Extensive use of LCH matching/ Clearing system Knowledge of RPG400, QRY and CL obtained from self-study courses Knowledge of many aspects of the company’s business.