Experience

Bench Accounting

• Canada
• Accounting
• 400 - 500 Employee

• Senior Service Development Specialist

  • Oct 2021 - Present

  Vancouver, British Columbia, Canada • Designed, built, and managed our candidate selection process, which reduced early attrition by an impressive 75% within four months and sustained improvements over two years. • Systems and Process Enhancement: Spearheaded the development of systems and processes, collaborating closely with senior leadership to gain insights, enhance processes, and monitor outcomes while ensuring alignment with long-term strategies and business goals. • Cross-Functional Leadership: Led cross-functional… Show more • Designed, built, and managed our candidate selection process, which reduced early attrition by an impressive 75% within four months and sustained improvements over two years. • Systems and Process Enhancement: Spearheaded the development of systems and processes, collaborating closely with senior leadership to gain insights, enhance processes, and monitor outcomes while ensuring alignment with long-term strategies and business goals. • Cross-Functional Leadership: Led cross-functional and cross-departmental teams across multiple projects, consistently delivering process improvements with quantifiable metrics. • Collaborated with the Business Operations department to refine data analytics, shedding light on business challenges and implementing solutions for employee onboarding, new hire performance, employee retention, and labor reorganization.

• Senior Accounting Team Manager

  • Sep 2019 - Oct 2021

  Vancouver, Canada Area Employee Development: Provided coaching and mentorship to 10+ team members and peer managers, resulting in strong, consistent best-in-department metric performance, and strong team member retention. Performance Metrics: Established key performance indicators (KPIs) and regularly analyzed data to track performance, making data-driven decisions to enhance operations. Strategic Planning: Developed and executed strategic plans for optimizing operations, resulting in increased efficiency and… Show more Employee Development: Provided coaching and mentorship to 10+ team members and peer managers, resulting in strong, consistent best-in-department metric performance, and strong team member retention. Performance Metrics: Established key performance indicators (KPIs) and regularly analyzed data to track performance, making data-driven decisions to enhance operations. Strategic Planning: Developed and executed strategic plans for optimizing operations, resulting in increased efficiency and cost savings. Initiative Design: Designed and executed well-defined initiatives to identify and solve problems in an agile manner. Ensured alignment with long-term strategies and business goals while minding the experience and sustainability of direct reports.

• Lead Accounting Associate

  • Sep 2017 - Sep 2019

  Vancouver, Canada Area • Specialized in financial reporting and customer relationship management for a portfolio of small businesses. Consistently ranked as a top 5% individual performer in our department.

• Senior Associate

  • Sep 2018 - Nov 2018

  Vancouver, Canada Area



Chambers Properties

• Property Manager

  • May 2012 - Apr 2022

  Vancouver, British Columbia, Canada Tenant Relations: Maintained positive tenant relations by promptly addressing inquiries, concerns, and maintenance requests, resulting in a high tenant satisfaction rate. Lease Management: Effectively managed lease agreements, including lease renewals, rent collection, and lease enforcement, ensuring full compliance with all terms and regulations. Property Inspections: Conducted regular property inspections to identify maintenance needs and safety issues, promptly resolving them to… Show more Tenant Relations: Maintained positive tenant relations by promptly addressing inquiries, concerns, and maintenance requests, resulting in a high tenant satisfaction rate. Lease Management: Effectively managed lease agreements, including lease renewals, rent collection, and lease enforcement, ensuring full compliance with all terms and regulations. Property Inspections: Conducted regular property inspections to identify maintenance needs and safety issues, promptly resolving them to maintain a safe and well-maintained property. Maintenance Coordination: Coordinated and supervised property maintenance and repairs, working with contractors and vendors to ensure timely and cost-effective solutions. Budget Management: Developed and managed property budgets, controlling expenses while ensuring that property operations ran smoothly and within financial constraints. Occupancy Optimization: Maintained high occupancy rates by effectively marketing available units, conducting property tours, and implementing retention strategies. Regulatory Compliance: Maintained up-to-date knowledge of local and state landlord-tenant laws and regulations, ensuring the property's compliance with legal requirements. Tenant Communications: Effectively communicated property policies, updates, and community events to tenants, fostering a sense of community and engagement. Cost Reduction: Implemented cost-saving initiatives, such as negotiating vendor contracts and sourcing alternative suppliers. Show less



33 Acres Brewing Company

• Canada
• Food Production
• 1 - 100 Employee

• Tasting Room Supervisor

  • Jul 2016 - Jul 2017

  Vancouver, Canada Area