Richard Tyrrell
Global Pricing Manager at Hitachi Vantara- Claim this Profile
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German -
Topline Score
Bio
Patrick Dolan
Richard has a solid understanding of service products and how they interact with base products. He is expert at driving recurring revenue on service products. He was also a critical resource in creating the subscription based services for our products.
Mark Adams
I worked as a contractor under Richard and greatly appreciated his style of people management. He set clear priorities for action, enabled me to be effective, gave the team direction, and did so in a way that was positive and motivating. While it wasn’t a long assignment, I still consider Richard’s skills to be a benchmark for how I measure other manager’s actions and reactions.
Patrick Dolan
Richard has a solid understanding of service products and how they interact with base products. He is expert at driving recurring revenue on service products. He was also a critical resource in creating the subscription based services for our products.
Mark Adams
I worked as a contractor under Richard and greatly appreciated his style of people management. He set clear priorities for action, enabled me to be effective, gave the team direction, and did so in a way that was positive and motivating. While it wasn’t a long assignment, I still consider Richard’s skills to be a benchmark for how I measure other manager’s actions and reactions.
Patrick Dolan
Richard has a solid understanding of service products and how they interact with base products. He is expert at driving recurring revenue on service products. He was also a critical resource in creating the subscription based services for our products.
Mark Adams
I worked as a contractor under Richard and greatly appreciated his style of people management. He set clear priorities for action, enabled me to be effective, gave the team direction, and did so in a way that was positive and motivating. While it wasn’t a long assignment, I still consider Richard’s skills to be a benchmark for how I measure other manager’s actions and reactions.
Patrick Dolan
Richard has a solid understanding of service products and how they interact with base products. He is expert at driving recurring revenue on service products. He was also a critical resource in creating the subscription based services for our products.
Mark Adams
I worked as a contractor under Richard and greatly appreciated his style of people management. He set clear priorities for action, enabled me to be effective, gave the team direction, and did so in a way that was positive and motivating. While it wasn’t a long assignment, I still consider Richard’s skills to be a benchmark for how I measure other manager’s actions and reactions.
Credentials
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CPP-Certified Pricing Professional
Professional Pricing Society
Experience
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Hitachi Vantara
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Global Pricing Manager
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Aug 2018 - Present
• Strategic Pricing Manager for emerging business models Design strategic pricing /monetization metrics for new Hitachi SaaS offerings. • Create and monitor analytical framework for price performance of our Data Analytics portfolio. • Work with SalesOps to plan release discount management/ pricing guidance framework. • Manage ongoing transition of existing on-premise licensing to SaaS. • Work with product managers to drive Quote to Cash processes for multiple new products including software and appliances. • Manage all margin impacts including COGS, Regional Adjustment Factors and recommended discount matrices in Salesforce/ CPQ framework. • Act as subject matter expert on all Services within Hitachi Vantara portfolio. • Lead cross-functional team to improve service pricing, renewal performance and global policy alignment. * Recent projects: Lumada Industrial Data Ops, Hitachi Image Based Inspection, Hitachi Automated Shop, Hitachi Kubernetes Services Show less
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Quantum
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Pricing and Service Product Manager
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Sep 2013 - Jan 2018
Working to transform Service Revenue Generation, Customer Experience and Service Delivery at Quantum. Designed and implemented Support Service portfolio for hardware and software. Oversaw service product management activities, including service definition, pricing, renewal training and channel program definition. • Managed renewal success of Install Base worth $110M ARR by partnering with VP of Sales and Sales Operations team to reduce churn and manage on-time renewals, customer win backs and improved attach rates. • Managed transition of flagship StorNext software only business model to appliance model. Co-designed sales plays and quarterly KPI performance management. • Led effort to redesign partner compensation strategy for Silver, Gold and Platinum Partners, allowing payment for performance by benchmarking top-performing partners. • Global Service Portfolio architect for new service offerings including self-support tools and new customer onboarding processes. Show less
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Symantec
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United States
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Software Development
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700 & Above Employee
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Senior Manager, Service Product Management
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2010 - Sep 2013
Key enabler for rapid expansion of Symantec Backup Appliances. Responsibilities include global expansion strategy, offering definition, pricing, channel program definition, channel compensation models and service delivery partner implementation across multiple product categories including data-deduplication and backup appliances. • Drove million dollar global expansion of appliance business to 60+ countries in 2012 • Defined and implemented strategic delivery partner strategy • Negotiated multi-million dollar Master Agreement and related Statement of Work • Improved Field Delivery Capability enabling growth in BRIC markets • Led RFP and vendor selection activities for sales demo units • Worked with contract manufacturers to define product release and • Authored Symantec Appliance End of Service Life proposal Show less
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Oracle
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Senior Manager, Service Strategy
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2010 - 2010
Lead for integration of legacy Sun Microsystems support offerings into Oracle flagship services Oracle Premier and Oracle Advanced Services. • Released new pricing of Oracle Premier for Systems within a month of acquisition closing. Interfaced with Corporate pricing function, Service leadership and product team leaders to develop new pricing and warranty features for entire Sun portfolio. Maintained forecast for year one results and Total Cost of Ownership tool for product marketing and sales teams. • Accelerated acceptance of new portfolio and immediate monetization of installed base business by developing a comprehensive promotion for all products in Sun install base (both shipping and no longer shipping Show less
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Sun Microsystems
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Senior Manager
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2007 - 2010
Developed a team of 10 Pricing Analysts with collective responsibility for $3 billion install base. Managed flagship service offering. Supported go to market plans, ROI analyses and revenue forecasts for all new products released. Managed product lifecycle and pricing for new hardware and software products. Served as global escalation point for pricing deal desk issues.• Defended $3 billion Sun Install base by pricing new products to be market competitive while extracting premiums for older hardware and software. • Managed diverse team of Baby Boomers, Gen Xers and Gen Yers through turbulent times while receiving top marks as effective manager. Show less
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Global Product Manager, Enterprise Installation Services and Professional Services
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Mar 2006 - Jul 2007
Led service workflow for largest business process transformation in Sun’s history. Consolidated five legacy transaction systems to one global instance of Oracle 11i. Travelled globally to manage change acceptance within the company and its channel partners.• Utilized capabilities of Oracle dynamic pricing modules to transform management of list and net pricing in multi-tiered channel network transacting $10 billion of new product and service annually.• Supported transformation of partner commerce by a developing a new partner compensation model for Sun Partner Advantage (SPA) program. Created a consistent pricing architecture for service codified complex pricing rules, improved partner margin participation and accelerated sales approval processes.• Managed multi phased approach to transforming existing Enterprise Resource Planning (ERP) backbone. Created globally consistent processes for quoting, booking and billing product and services. • Simplified maintenance of over 10,000 software licenses by creating 50 product family groupings for pricing administration. Show less
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Global Lead, Service Product Management
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2007 - 2007
Led service workflow for largest business process transformation in Sun’s history. Consolidated five legacy transaction systems to one global instance of Oracle 11i. Traveled globally to manage change acceptance within the company and its channel partners.• Utilized capabilities of Oracle dynamic pricing modules to transform management of list and net pricing in multi-tiered channel network transacting $10 billion of new product and service annually.• Supported transformation of partner commerce by a developing a new partner compensation model for Sun Partner Advantage (SPA) program. Created a consistent pricing architecture for service codified complex pricing rules, improved partner margin participation and accelerated sales approval processes.• Managed multi phased approach to transforming existing Enterprise Resource Planning (ERP) backbone. Created globally consistent processes for quoting, booking and billing product and services. • Simplified maintenance of over 10,000 software licenses by creating 50 product family groupings for pricing administration. Show less
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Sun Microsystems
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Program Manager
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2003 - 2005
Principal lead for several cross-functional product teams. Improved service product portfolio governance by implementing eight-phase life cycle approach.• Created End of Service Life Program Office (EOSL PMO) which led cross-functional analysis of product support capabilities. EOSL PMO standardized review of legacy products. Allowed Sun to end unprofitable service commitments ($10 million in cost savings.) Also allowed company to earn additional revenue on legacy equipment by extending support contracts for multiple years by enabling $100 million of revenue per annum.• Program managed addition of new feature sets to flagship service offerings. Led transfer of information sessions and updated call flows for service delivery. Managed on time delivery of go to market related activities.• Created new service offering to support Sun’s entry into strategic X86 marketplace. New offering delivered $15 million in incremental service revenue over two-year period while enabling $1 billion in product revenue during this time frame.• Implemented product life cycle review process for services currently in market. Reduced costs and complexity by culling the portfolio of poor performing services. Removed three different offerings from marketplace.• Served as service lead to company-wide initiative to monetize Sun's middleware products (Java Enterprise System) through software subscriptions Show less
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Program Manager, Sun Service Global Materials Management
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1999 - 2003
Transformed service logistics by integrating regionally focused organizations into one global team. Led cost saving initiatives as Global Material team sought to reduce inventory levels after internet bubble implosion. Earned Green Belt for leading multiple Six Sigma projects.• Hired as Best of Best (B.O.B.) management trainee for 10 month rotational program through all aspects of service delivery• After B.O.B. program transformed planning organization by creating processes for a global organization designed around a new implementation of Servigistics planning tool.• Reduced spare part inventory by $100 million over two years by reducing safety stock levels and reducing total stocking locations. Show less
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BMW Group
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Germany
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Motor Vehicle Manufacturing
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700 & Above Employee
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Intern
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Jul 1998 - 1998
During business school completed a 6 months internship with BMW in headquarter. Functioned as liaison with Spartanburg, SC plant. Worked with teams planning new models for Z3 and X5 vehicles During business school completed a 6 months internship with BMW in headquarter. Functioned as liaison with Spartanburg, SC plant. Worked with teams planning new models for Z3 and X5 vehicles
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Baylor School
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Education Administration Programs
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100 - 200 Employee
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Teacher and Coach
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1992 - 1997
Teacher German and English Head Coach- 1997 State Champions, 20-1-1. Spring 1997 -Ranked by NSCAA #10 in country! USSF- C license NSCAA- National Diploma Teacher German and English Head Coach- 1997 State Champions, 20-1-1. Spring 1997 -Ranked by NSCAA #10 in country! USSF- C license NSCAA- National Diploma
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Education
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2004 - 2006
University of Colorado Denver
MS Management, Management -
1997 - 1999
University of South Carolina
MIBS, International Business -
1997 - 1999
University of South Carolina - The Moore School of Business
MIBS, International Business -
1987 - 1992
Sewanee-The University of the South
BA -
University of South Carolina
Master of Business Administration - MBA, International Business
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