Experience

Forsyth County Sheriff's Office
• United States
• Law Enforcement
• 1 - 100 Employee
• Director Of Business Operations

  • Aug 2021 - Present


Enterprise Holdings

• United States
• Travel Arrangements
• 700 & Above Employee

• Regional Risk Manager

  • Jan 2018 - Apr 2020

  Created and implemented results oriented risk strategies for the South Atlanta region. Focused on reducing key risk exposures while maximizing fleet growth and customer service. Developed repeatable and measurable performance strategies to minimize financial risks related to auto accidents, claims process, frauds, and crimes against property. Created messaging, reporting, and training to successfully protect over 9,000 rental vehicles across 35 locations. Intensive fieldwork including training, audits, emergency response, and investigations. Show less

• Area Rental Manager

  • Jan 1996 - Jan 2018

  Managed daily operations for 7+ locations, $17m in revenue, $34m in assets, with 45+ employees. Directed day-to-day operations including hiring, training, team building, counter sales, market growth, client relations, rate management, P&L analysis and fleet management. Consistently exceeding expectations within the four cores areas of our business: employee development, customer service, fleet growth and profitability. Skilled at identifying talent, keeping it simple, coaching excellence, and helping team members value results over efforts. Show less

• Branch Rental Manager

  • Jan 1993 - Jan 1996

  Led daily operations for 750 rental units, including $8m in annual revenue, $16m in assets, with 35+ employees. Managed day-to-day operations for hybrid home city/ airport location, including team building, training, staffing, market growth, client relations, rate management, P&L, bus maintenance, outside security vendor, and fleet management.