Experience

Sheraton Suites Akron/Cuyahoga Falls
• Hospitality
• 1 - 100 Employee
• Utilities Specialist

  • Apr 2022 - Present


Boston Market

• United States
• Restaurants
• 700 & Above Employee

• Driver/Caterer

  • Aug 2014 - Present

  Assemble and package buffet style food orders for delivery. Drive to clients, set-up buffet according to protocol. Assemble and package buffet style food orders for delivery. Drive to clients, set-up buffet according to protocol.



Marriott Worldwide Vacations

• United States
• Hospitality
• 700 & Above Employee

• Vacation Planner

  • 2014 - Present

  Outbound calls to pre-qualified guests presenting and selling vacation packages with a timeshare presentation requirement. Required multi-tasking. Also, required total professionalism representing Marriott, even in difficult situations. Outbound calls to pre-qualified guests presenting and selling vacation packages with a timeshare presentation requirement. Required multi-tasking. Also, required total professionalism representing Marriott, even in difficult situations.



Hilton Grand Vacations

• United States
• Hospitality
• 700 & Above Employee

• Vacation sales agent

  • 2013 - Present

  Outbound sales of vacation packages, as described above. Outbound sales of vacation packages, as described above.



Catatsrophe Management Solutions

• Consumer Services
• 1 - 100 Employee

• Call center representative

  • Feb 2012 - Present

  Receive incoming calls from Allstate customers when had personal property loss or damage. Ask, with great compassion and equanimity, their loss, and ask related questions. Complete report for insurance adjuster. Receive incoming calls from Allstate customers when had personal property loss or damage. Ask, with great compassion and equanimity, their loss, and ask related questions. Complete report for insurance adjuster.



Carrols Corp.

• United States

• Customer service

  • 1995 - 2011

  Primarily, handled all the drive-thru responsibilities from taking orders, assembling, and completing in 2.5 minutes or less. Also, at times, was involved in almosy every area of restaurant operations. Received numerous recognition and achievement awards for quick, deft, and outstanding service. Had overall respect and mastery of any discipline and attained set company goals and customer retention. Had the innate and learned ability(s) to "follow my gut" and do what was right. Required tremendous equanimity in difficult situations. Show less