Experience

AskYourTeam

• New Zealand
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Account Manager

  • Oct 2022 - Present

• Account Manager

  • Apr 2022 - Oct 2022

  As an account manager for numerous clients across the state sector, local government and private sector, I really enjoy being able to work with HR and leadership teams supporting and guiding our clients in integrating the AskYourTeam system into the organisation. This includes helping to analyse data and feedback you receive from your organisation, communicating results and system training, through to facilitating workshops and annual review sessions to ensure as leaders you have a detailed understanding of all requirements needed to get the most out this continuous involvement system.Our system considers every stage of the process. Beginning with a foundation of valuable insights from employee surveys, we work alongside you to identify the biggest opportunities for improvement and support your organisation throughout the action and continuous measurement process, leveraging your own insights and our broad experience to ensure change is meaningful and ongoing.

• Customer Service Specialist

  • Jun 2019 - Mar 2022



Volunteer work/full time dad

• Career Break

  • Oct 2016 - Feb 2019



ANZ

• Australia
• Banking
• 700 & Above Employee

• Business Development and Initiatives Manager, Retail and Business Banking (Northern Region)

  • Aug 2015 - Sep 2016

  I really enjoyed and had great success leading business development activities and campaigns, setting strategic direction and ultimately ensuring key external relationships were formed and maintained.Communication and collaboration is my key strength when supporting multiple sites, managers and business units.

• Business Development and Initiatives Manager, Retail and Business Banking(Auckland)

  • Oct 2014 - Jul 2015

• Business Development Manager, Retail, Auckland and Northland

  • Jul 2011 - Sep 2014

  This role was primarily focused on identifying and implementing strategies to grow the banks mortgage market position.It also involved supporting the 100 plus branches across the Auckland regions in identifying new business opportunities. I had the privilege of playing a part in developing, increasing awareness of, and organising the ANZ Property Unlocked Speaker Series across Auckland which was rolled out nationally, providing invaluable knowledge and expert insights on all aspects of the property market.



ANZ Bank

• India
• Consumer Services

• Business Development Manager, Northern Auckland

  • Mar 2008 - Jul 2011

• Broker Relationship Manager, Broker Distribution

  • Oct 2004 - Mar 2008

  Leading a small team of experienced underwriters and proactively managing relationships with key mortgage broker organisations and principals to ensure exceptional service delivered and advocacy of ANZ from our broker relationships.

• Senior Mortgage Underwriter

  • Oct 2001 - Oct 2004

  Responsible for assessing broker loan applications accurately and within agreed time frames. Also building and maintaining key broker relationships through a proactive call program.



Department for Work and Pensions (DWP)

• United Kingdom
• Government Administration
• 700 & Above Employee

• Administration officer

  • Jan 1995 - Aug 2001

  Varius roles within government departments, customer facing and office based to determine customer needs, assessing claims, liaising with major banks, lenders and other government agencies Varius roles within government departments, customer facing and office based to determine customer needs, assessing claims, liaising with major banks, lenders and other government agencies