Experience

Interact Contact Centres

• United Kingdom
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Head of Learning and Development

  • Oct 2017 - Present

• Head of Learning and Development

  • Oct 2017 - Present



Self Employed

• Real Estate
• 1 - 100 Employee

• Learning And Development Specialist

  • Apr 2017 - Present

  Currently creating my own collateral and material. Focusing on high performance behaviours, powerful communication techniques and mental core training. Currently creating my own collateral and material. Focusing on high performance behaviours, powerful communication techniques and mental core training.



TalkTalk

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Training Manager Talk Talk Business and Talk Talk Technology

  • Apr 2016 - Apr 2017

  Responsible for the blended learning experiences for all employees of Talk Talk Business, Talk Talk Technologies.and our network of national resellers and partners. Responsible for the blended learning experiences for all employees of Talk Talk Business, Talk Talk Technologies.and our network of national resellers and partners.



TalkTalk Business

• United Kingdom
• Telecommunications
• 400 - 500 Employee

• Sales Academy Trainer

  • Jul 2015 - Mar 2016

  Responsible for the strategic development of the Talk Talk Business Sales community (CIRCA 100 People). Responsible for the strategic development of the Talk Talk Business Sales community (CIRCA 100 People).



Post Office

• Italy
• Advertising Services
• 1 - 100 Employee

• Crown Sales and Service Trainer/Transformational Trainer

  • Jul 2013 - Jul 2015

  Delivered a business wide behavioural change program as part of a 5 person team. Delivered to CRICA 3000 people. Delivered a business wide behavioural change program as part of a 5 person team. Delivered to CRICA 3000 people.