I had the privilege of working with Richard during the Discovery phase of our Delivery framework at Deakin. His exceptional coaching and experience were critical to our project's success, navigating us smoothly through each phase - Planning, Preparation, Elicitation/Validation, and Governance. Through all phases, Richard's invaluable contributions, clear communication, and coaching make him an outstanding professional to work with. His ability to streamline complex processes while ensuring everyone on the team feels heard and valued is truly commendable. I can confidently recommend Richard for any project discovery and management roles, as his expertise will undoubtedly be a great asset.

Richard is one of the very best business analysts and business consultants that I have ever had the pleasure to work with. He has a wonderful quiet authority, calmness and patience in his work that builds trust and engagement. This is a very rare combination with Richard's focus, communication skills and sharp intelligence to cut through to the key issues that need to be addressed by a project, and to clarify, define and frame those issues in ways that makes them addressable in effective ways by business and technology stakeholders. Richard's enthusiasm for helping other business analysts improve this BA skills, and to build a stronger and more resilient professional sense of themselves as BAs and of their potential, is just awesome, and had a huge positive impact on our BAs during his time at Mercer. He is an outstanding coach and mentor, and a thoroughly decent and fun person to work with.

I had the privilege of working with Richard during the Discovery phase of our Delivery framework at Deakin. His exceptional coaching and experience were critical to our project's success, navigating us smoothly through each phase - Planning, Preparation, Elicitation/Validation, and Governance. Through all phases, Richard's invaluable contributions, clear communication, and coaching make him an outstanding professional to work with. His ability to streamline complex processes while ensuring everyone on the team feels heard and valued is truly commendable. I can confidently recommend Richard for any project discovery and management roles, as his expertise will undoubtedly be a great asset.

Richard is one of the very best business analysts and business consultants that I have ever had the pleasure to work with. He has a wonderful quiet authority, calmness and patience in his work that builds trust and engagement. This is a very rare combination with Richard's focus, communication skills and sharp intelligence to cut through to the key issues that need to be addressed by a project, and to clarify, define and frame those issues in ways that makes them addressable in effective ways by business and technology stakeholders. Richard's enthusiasm for helping other business analysts improve this BA skills, and to build a stronger and more resilient professional sense of themselves as BAs and of their potential, is just awesome, and had a huge positive impact on our BAs during his time at Mercer. He is an outstanding coach and mentor, and a thoroughly decent and fun person to work with.

I had the privilege of working with Richard during the Discovery phase of our Delivery framework at Deakin. His exceptional coaching and experience were critical to our project's success, navigating us smoothly through each phase - Planning, Preparation, Elicitation/Validation, and Governance. Through all phases, Richard's invaluable contributions, clear communication, and coaching make him an outstanding professional to work with. His ability to streamline complex processes while ensuring everyone on the team feels heard and valued is truly commendable. I can confidently recommend Richard for any project discovery and management roles, as his expertise will undoubtedly be a great asset.

Richard is one of the very best business analysts and business consultants that I have ever had the pleasure to work with. He has a wonderful quiet authority, calmness and patience in his work that builds trust and engagement. This is a very rare combination with Richard's focus, communication skills and sharp intelligence to cut through to the key issues that need to be addressed by a project, and to clarify, define and frame those issues in ways that makes them addressable in effective ways by business and technology stakeholders. Richard's enthusiasm for helping other business analysts improve this BA skills, and to build a stronger and more resilient professional sense of themselves as BAs and of their potential, is just awesome, and had a huge positive impact on our BAs during his time at Mercer. He is an outstanding coach and mentor, and a thoroughly decent and fun person to work with.