Experience

Houston Landscapes

• Canada
• Construction
• 1 - 100 Employee

• Foreman

  • Mar 2017 - Present



Deloitte

• Business Consulting and Services
• 700 & Above Employee

• Case Handler, Deputy Team Manager

  • Mar 2013 - Sep 2013

  Role: To assess and process individual PPI insurance rebate claims for a national bank. In absence of team leader, fulfil all duties of team leader, including regular interaction with the client, providing ongoing support and education for a team of 18 case handlers and QA's Results: Personal – highest case accuracy across team on a weekly basis. Team – project finished ahead of schedule, this lead to client extending contract by another 6 months Role: To assess and process individual PPI insurance rebate claims for a national bank. In absence of team leader, fulfil all duties of team leader, including regular interaction with the client, providing ongoing support and education for a team of 18 case handlers and QA's Results: Personal – highest case accuracy across team on a weekly basis. Team – project finished ahead of schedule, this lead to client extending contract by another 6 months



LCRN

• London, United Kingdom

• Project Development Intern

  • Sep 2012 - Feb 2013

  LCRN works to help London manage resources sustainably to maximise environmental and community benefit. I have worked at LCRN as an intern to develop a project in conjunction with NLWA with the aim of increasing reuse of furniture and appliances across a network of housing providers. I have developed databases, used GIS Mapping software and initiated contact with a variety of housing providers to establish the potential for a new network of reuse across North London. LCRN works to help London manage resources sustainably to maximise environmental and community benefit. I have worked at LCRN as an intern to develop a project in conjunction with NLWA with the aim of increasing reuse of furniture and appliances across a network of housing providers. I have developed databases, used GIS Mapping software and initiated contact with a variety of housing providers to establish the potential for a new network of reuse across North London.



MONARCH

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Client Services Manager

  • Jan 2012 - Jun 2012

  As Client Services Manager for Monarch Recruitment, I was responsible for ensuring the service we provided to clients was of the highest quality. I was also responsible for developing new business in the Financial and Banking market places. I made it my responsibility to understand exactly what clients were looking for. I then ensured that the tailored service we provided was as effective and efficient as possible.Specialities: Client Service Delivery ᐧ Specialist Business Development ᐧ IT into Banking & Finanace ᐧ IT Platforms for Trading, FX and Spread Betting ᐧ City of London ᐧ Contract Negotiation

• Recruitment Consultant

  • Jul 2011 - Jan 2012

  Established in 1992 and employing 140+ consultants around the UK, Monarch Recruitment provide a fast recruitment service supplying permanent I.T. professionals across the SME & corporate market places. Monarch Recruitment is an ISO9001:2000 certified company. My area of expertise is focused around the recruitment of permanent IT professionals across the North West, particularly in the placement of candidates experienced in Microsoft technologies such as ASP and C#, through from graduates through to senior positions.



RUDEC - Cameroon

• Belo, Cameroon

• Program Coordinator

  • Jul 2009 - Aug 2009

  RUDEC is a grass roots charity in Cameroon, working to improve the lives of the people in the local area RUDEC is a grass roots charity in Cameroon, working to improve the lives of the people in the local area