Richard Puustusmaa

Mobility Services Manager at Tallinn Airport (TLL)
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Contact Information
us****@****om
(386) 825-5501
Location
Estonia, EE
Languages
  • English Full professional proficiency
  • Estonian Native or bilingual proficiency
  • German Limited working proficiency
  • Danish Elementary proficiency
  • Russian Elementary proficiency

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Bio

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Credentials

  • Front desk Internship (Concierge)
    Swissôtel Tallinn, Estonia
    Aug, 2014
    - Nov, 2024

Experience

    • Estonia
    • Airlines and Aviation
    • 1 - 100 Employee
    • Mobility Services Manager
      • May 2023 - Present

    • Estonia
    • Software Development
    • 700 & Above Employee
    • Operations Specialist
      • Aug 2021 - May 2023

      Some of the daily duties: Planning and managing all warehouse operations including pickers, deliveries, inventory, equipment and systems. Being the first point of contact for any operational issues and key performance indicators of the dark store. Controlling that all KPIs are in line with the operating standards. Making sure the Dark Stores are in optimal condition and the team is comfortable with the working environment. Managing all warehouse deliveries… Show more Some of the daily duties: Planning and managing all warehouse operations including pickers, deliveries, inventory, equipment and systems. Being the first point of contact for any operational issues and key performance indicators of the dark store. Controlling that all KPIs are in line with the operating standards. Making sure the Dark Stores are in optimal condition and the team is comfortable with the working environment. Managing all warehouse deliveries, inventory and, more importantly, stock levels. Optimising the operational efficiency of the dark stores and the operating costs. Establishing, following and enforcing safety standards and procedures in compliance with a healthy work environment and legal requirements at the Dark Store. Constantly communicating with different stakeholders. https://bolt.eu/en-gb/ Show less Some of the daily duties: Planning and managing all warehouse operations including pickers, deliveries, inventory, equipment and systems. Being the first point of contact for any operational issues and key performance indicators of the dark store. Controlling that all KPIs are in line with the operating standards. Making sure the Dark Stores are in optimal condition and the team is comfortable with the working environment. Managing all warehouse deliveries… Show more Some of the daily duties: Planning and managing all warehouse operations including pickers, deliveries, inventory, equipment and systems. Being the first point of contact for any operational issues and key performance indicators of the dark store. Controlling that all KPIs are in line with the operating standards. Making sure the Dark Stores are in optimal condition and the team is comfortable with the working environment. Managing all warehouse deliveries, inventory and, more importantly, stock levels. Optimising the operational efficiency of the dark stores and the operating costs. Establishing, following and enforcing safety standards and procedures in compliance with a healthy work environment and legal requirements at the Dark Store. Constantly communicating with different stakeholders. https://bolt.eu/en-gb/ Show less

  • Varustaja24
    • Tallinn, Estonia
    • Corporate Account Manager
      • Sep 2020 - Aug 2021

      https://varustaja24.ee/ https://varustaja24.ee/

    • United States
    • Travel Arrangements
    • 700 & Above Employee
    • Graduate Management Trainee
      • Sep 2019 - Aug 2020

      Founded in 1957, Enterprise Rent-A-Car is an internationally recognized brand with more than 7,600 neighborhood and airport locations throughout the world. With more than 5,800 offices located within 15 miles of 90 percent of the U.S. population, Enterprise Rent-A-Car offers a wide variety of car leasing, vanpooling, car sharing and hourly rental programs – and local car rental customers are picked up at no extra cost. We are committed to doing things the right way: taking care of our… Show more Founded in 1957, Enterprise Rent-A-Car is an internationally recognized brand with more than 7,600 neighborhood and airport locations throughout the world. With more than 5,800 offices located within 15 miles of 90 percent of the U.S. population, Enterprise Rent-A-Car offers a wide variety of car leasing, vanpooling, car sharing and hourly rental programs – and local car rental customers are picked up at no extra cost. We are committed to doing things the right way: taking care of our customers, our employees and the communities we serve. It’s what we call “The Enterprise Way,” and it has been the foundation for our growth and success for more than five decades. Enterprise pioneered the replacement rental business in the 1960s. Since then we have invested hundreds of millions of dollars in technology to better serve our partners in the insurance, body shop and dealership segments. For example, our patented Automated Rental Management System (ARMS®) streamlines the rental reservation process for insurance companies, body shops, and dealerships, allowing them to serve their customers better. Show less Founded in 1957, Enterprise Rent-A-Car is an internationally recognized brand with more than 7,600 neighborhood and airport locations throughout the world. With more than 5,800 offices located within 15 miles of 90 percent of the U.S. population, Enterprise Rent-A-Car offers a wide variety of car leasing, vanpooling, car sharing and hourly rental programs – and local car rental customers are picked up at no extra cost. We are committed to doing things the right way: taking care of our… Show more Founded in 1957, Enterprise Rent-A-Car is an internationally recognized brand with more than 7,600 neighborhood and airport locations throughout the world. With more than 5,800 offices located within 15 miles of 90 percent of the U.S. population, Enterprise Rent-A-Car offers a wide variety of car leasing, vanpooling, car sharing and hourly rental programs – and local car rental customers are picked up at no extra cost. We are committed to doing things the right way: taking care of our customers, our employees and the communities we serve. It’s what we call “The Enterprise Way,” and it has been the foundation for our growth and success for more than five decades. Enterprise pioneered the replacement rental business in the 1960s. Since then we have invested hundreds of millions of dollars in technology to better serve our partners in the insurance, body shop and dealership segments. For example, our patented Automated Rental Management System (ARMS®) streamlines the rental reservation process for insurance companies, body shops, and dealerships, allowing them to serve their customers better. Show less

    • Estonia
    • Human Resources
    • UK Sales Representative
      • Jan 2019 - Jul 2019

      Upsteem.com is a talent management software package that's been specially designed for managers and HR professionals in SMEs. The main features include 360-degree feedback, performance reviews and satisfaction surveys, powered with comprehensive statistics. https://upsteem.com/ Upsteem.com is a talent management software package that's been specially designed for managers and HR professionals in SMEs. The main features include 360-degree feedback, performance reviews and satisfaction surveys, powered with comprehensive statistics. https://upsteem.com/

    • United States
    • Hospitality
    • 700 & Above Employee
    • Concierge
      • Oct 2017 - May 2019

      Hilton is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,000 properties with more than 825,000 rooms in 103 countries and territories. https://www.linkedin.com/company/2449/ Hilton is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,000 properties with more than 825,000 rooms in 103 countries and territories. https://www.linkedin.com/company/2449/

    • Australia
    • Beverage Manufacturing
    • 100 - 200 Employee
    • Cellar Hand
      • Jan 2017 - Mar 2017

      https://www.linkedin.com/company/113152/ Since its inception in 2001, the Casella Family brand has grown to be the Most Powerful Australian Wine Brand in the World and fifth Most Powerful Wine Brand globally*. Casella Family Brands exports over 12 and a half million cases of [yellow tail] to more than 50 countries around the world every year and more than two and a half million glasses of [yellow tail] are enjoyed around the world each day. https://www.linkedin.com/company/113152/ Since its inception in 2001, the Casella Family brand has grown to be the Most Powerful Australian Wine Brand in the World and fifth Most Powerful Wine Brand globally*. Casella Family Brands exports over 12 and a half million cases of [yellow tail] to more than 50 countries around the world every year and more than two and a half million glasses of [yellow tail] are enjoyed around the world each day.

    • Canada
    • Recreational Facilities
    • 400 - 500 Employee
    • Ski lift operator
      • Oct 2015 - Jun 2016

      https://www.linkedin.com/company/1648184/ Whistler Blackcomb is the largest Ski Resort in North-America https://www.linkedin.com/company/1648184/ Whistler Blackcomb is the largest Ski Resort in North-America

    • France
    • Hospitality
    • 500 - 600 Employee
    • Concierge
      • Aug 2014 - Nov 2014

      https://www.linkedin.com/company/19085/ Swissôtel Hotels & Resorts’ portfolio is represented in 17 countries with over 40 properties under development and in operation. https://www.linkedin.com/company/19085/ Swissôtel Hotels & Resorts’ portfolio is represented in 17 countries with over 40 properties under development and in operation.

    • New Zealand
    • Beverage Manufacturing
    • 1 - 100 Employee
    • Packing line operator, supervisor
      • Nov 2012 - Mar 2013

Education

  • Cardiff Metropolitan University
    Bachelor's degree, Business & Management Studies with Human Resource Management
    2017 - 2019
  • UCN, Professionshøjskolen University College Nordjylland
    Academy Profession Degree, Service, Hospitality & Tourism Management
    2013 - 2015
  • Võru Kesklinna Gümnaasium
    High School Diploma, Economy specialisation
    2009 - 2012
  • Võru Kesklinna Gümnaasium
    Primary School
    2000 - 2009

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