Experience

Kaluza

• United Kingdom
• Utilities
• 300 - 400 Employee

• Senior Product Manager

  • Jan 2021 - Present

  Kaluza is the leading real-time SaaS platform accelerating the shift to a zero carbon world.Our real-time cloud platform is transforming retail operations, reducing cost to serve, boosting customer engagement and enabling decarbonisation through smart, low carbon energy technologies.

• Product Manager

  • Jan 2020 - Jan 2021



OVO

• United Kingdom
• Utilities
• 700 & Above Employee

• Product Manager

  • Dec 2017 - Jan 2020

  Agile product management of new and existing productsBuilding of cross functional sprint teamsOwnership of product delivery

• Proposition Manager

  • Apr 2016 - Dec 2017

  Proposition management and development focussed in 6 core areas:Market analysis Target audiencesCustomer needs Proposition review Proposition concept creation and testing Go to market strategy Propositions I have contributed to delivery:Simply Smart - OVO Energy smart meter proposition 2 Year Fixed Energy - long term energy contractsEV Everywhere - The energy plan for electric vehicle owners Corgi Homeplan for OVO Energy - Home emergency insurance for OVO customers OVO SolarStore - Home battery innovation for solar pv users.Green Energy add on: 100% renewable energy add on.OVO Vehicle to grid (V2G) Charger. Pumping EV battery power back into the grid to help reduce over reliance on fossil fuels. Show less



easyJet

• United Kingdom
• Airlines and Aviation
• 700 & Above Employee

• Senior Partnership Manager

  • Aug 2015 - Mar 2016

  • Responsible for delivering yearly budgeted profit through easyJet commercial 3rd party product partnerships. • Driven through multichannel marketing (plans, briefs, copywriting, promotions), website, mobile & database analytics and customer insight, website testing and development, product management and development, business development / sales, profit and loss management, commercial finance forecasting and relationship management up to board levels.

• Partnerships Manager

  • Aug 2013 - Aug 2015

  Partner management of key easyJet UK and European ancillary revenue streams including:Brand PartnershipsCar Rental Travel InsuranceeasyJet PlusThe Euro Currency Card by easyJetMedia SalesWorking with business partners to provide easyJet customers with good value, quality products that compliment their travel experience.Tasked with managing commercial performance through product development, marketing strategy, analysis, website development & optimisation.Also tasked with incremental Ancillary Revenue streams. If you feel you have a product that could partner with easyJet, please contact me with an overview.Awards:Prepaid365 AwardsBest Newcomer Prepaid Card – Winner – The Euro Currency Card by easyJet Show less



Domino’s Pizza UK & Ireland Ltd

• United Kingdom
• Food & Beverages
• 700 & Above Employee

• Acquisition and Retention Manager

  • Feb 2013 - Aug 2013

  - Tasked with improving Acquisition and Retention strategies across all channels deepening consumer engagement, driving transaction volume / frequency / value and maximise return- Management and development of our CRM & eCRM strategy- Reporting to Head of Digital leading Acquisition and Retention strategies- Management of an ECRM Executive and agency relationships (Data Agency, Digital Agency, Creative Agency) - Management of CRM based email, SMS, DM systems for a 700+ site franchisee estate ensuring it’s delivering against business objectives cost effectively- Working closely with local store and national marketing teams to ensure effective support of Acquisition & Retention initiatives- Plan, manage and optimise Affiliate, Brand Partnerships and partner driven customer acquisition programmes- Marketing lead on Data Protection Show less

• CRM Manager

  • Nov 2010 - Feb 2013

  - Tasked with management of our CRM & eCRM strategy- Developing a personalised CRM strategy inclusive of email, SMS, DM and Push Notification- Responsible for developing customer life cycle strategy and initiating campaigns to drive retention- Reviewing multiple data and insight sources to develop and optimise channel plans to meet commercial goals - Channel forecasting, reporting, budgetary management- Development of our key commercial partners and affiliate programme



Associated Newspapers

• United Kingdom
• Media Production
• 100 - 200 Employee

• CRM Executive

  • Jun 2009 - Oct 2010

  - Responsible for The Daily Mail brand titles of Associated Newspapers. - Projects conceptualised and managed to gain business advantage and ROI. - CRM Project Management - Email Marketing Consulting - Ecommerce CRM and revenue generation - Publisher CRM - Database interrogation and segmentation - Responsible for The Daily Mail brand titles of Associated Newspapers. - Projects conceptualised and managed to gain business advantage and ROI. - CRM Project Management - Email Marketing Consulting - Ecommerce CRM and revenue generation - Publisher CRM - Database interrogation and segmentation



EDR Agency

• Advertising Services

• Campaign Manager

  • Jun 2008 - May 2009

  - Email Campaign Management - Execution of email campaigns from design to broadcast and analysis using various email campaign management systems - HTML creative coding, validation, spam avoidance, deliverability - Data handling and database management - Email Campaign Management - Execution of email campaigns from design to broadcast and analysis using various email campaign management systems - HTML creative coding, validation, spam avoidance, deliverability - Data handling and database management