Experience

Groupe Touchette inc.

• Canada
• Motor Vehicle Manufacturing
• 300 - 400 Employee

• • Apr 2021 - Present

• • Jun 2014 - Apr 2021



The Home Depot

• United States
• Retail
• 700 & Above Employee

• Warehouse Supervisor

  • Apr 2009 - Sep 2013

  • Provide hands-on support for all areas of distribution operations • Monitor daily operations to ensure appropriate staffing level and volume of work • Train and coach new associates on dock processes and procedures (SOP’s) • Ability to multi-task and meet deadlines in a quick pace environment • Open and close the facility, and direct the workforce in the absence of the Assistant Manager • Resolve customer issues in a timely and professional manner • Respond to customer inquiries, and handle concerns in a prompt, courteous and effective manner • Good organizational and analytical skills with strong attention to detail • Investigate opportunities to increase efficiencies and make recommendations to the DC Manager • Scheduling employees hours to concur with demand • Address performance issues as required • Maintain a safe working environment addressing health & safety and also housekeeping issues • Submit continuous improvement ideas to the DC Manager • Provide constant feedback to DC associates through the formal review process as well as direct daily communication • Strive to hit shift metrics on a daily basis • Conduct safety investigations and provide feedback to DC Manager • Supervised between 15-30 associates • Conduct performance reviews semi-annually Show less



NAPA Auto Parts

• United States
• Retail
• 700 & Above Employee

• Warehouse Supervisor

  • Mar 2006 - May 2006

  • Conducted preshift meetings • Assigned workload to employees based on priorities • Check variances of stock put away vs. quantity received (cycle counts) • Conducted security check on all doors and trailers on a daily basis • Make recommendations for improvements to procedures • Monitor employee’s workload throughout their shift. • Orientate new temporary workers with Put-away process and warehouse processes • Ensure all employees are following health and safety rules in the warehouse • Assisted during inventory counting • Ensures operational procedures are followed for activities such as verification of incoming freight Show less



Ryder Supply Chain Solutions

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Warehouse Supervisor

  • Sep 1994 - Feb 2004

  • Involved with the new start up of this account • Make recommendations for improvements to procedures or warehouse alignment • Scheduled inbound loads from Mexico • Successfully trained 30-50 employees on new processes in picking/packing, shipping/receiving and DHL system • Identified and corrected shorts and overages on orders • Monitored and purchased all maintenance and warehousing supplies on a monthly basis for entire facility • Reorganized pick line from horseshoe to straight line format; increased productivity while decreasing physical effort • Revised DHL process to cut back product movement and changeover • While at the Imperial Tobacco account implemented and co-chaired (management) the JHSC • Successfully lead the closure of Mississauga location and transition back to Property Manager • Ensures needed repairs are made, known and submits requisitions for replacement of equipment if needed Key liaison for CBSA process, building very strong relationships with the CBSA Officer • On-going Continuous Improvement efforts; specifically recommended and implemented a new Clamp truck that eliminated a step in the receiving process. This enhanced safety and saved significant time • Set up service agreements for MH equipment to ensure that all equipment had a regular service schedule to minimize breakdowns • Built relationship with Property Manager and Contractors for all facility repairs • Submit continuous improvement ideas Show less