Richard Ojok

2nd Line Support Infrastructure Analyst at Priority One IT
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Contact Information
us****@****om
(386) 825-5501
Location
Grays Inn, England, United Kingdom, UK

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Credentials

  • TEAM LEADER OR SUPERVISOR LEVEL 3
    IfATE (Institute for Apprenticeships and Technical Education)
    Feb, 2023
    - Oct, 2024
  • ITIL® 4 FOUNDATION
    ITIL Certified
    Mar, 2022
    - Oct, 2024

Experience

  • Priority One IT
    • United Kingdom
    • Information Technology & Services
    • 1 - 100 Employee
    • 2nd Line Support Infrastructure Analyst
      • Sep 2023 - Present
  • RichieDesigns
    • Design Services
    • WEB DEVELOPER / PROGRAMMER
      • Jan 2019 - Present

      5+ Years as a Web Development. Key Langauges HTML CSS Java PHP JQuery Wordpress Python 5+ Years as a Web Development. Key Langauges HTML CSS Java PHP JQuery Wordpress Python

  • Ambico Services Limited
    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • INFRASTRUCTURE ANALYST / SERVICE DESK MANAGER
      • Oct 2019 - Sep 2023

      Service Desk Manager 1st / 2nd / 3rd Line Support MSP or Managed Service Provider Microsoft Azure technologies Google Cloud Technologies MaaS Management On premises / Cloud Administration Client Site Visits VMwares Antivirus Deployment and Manangement Asset Register Chairing meetings Performance Reviews Training Resourcing Service Desk Manager 1st / 2nd / 3rd Line Support MSP or Managed Service Provider Microsoft Azure technologies Google Cloud Technologies MaaS Management On premises / Cloud Administration Client Site Visits VMwares Antivirus Deployment and Manangement Asset Register Chairing meetings Performance Reviews Training Resourcing

  • London Man and Van
    • Transportation/Trucking/Railroad
    • IT SYSTEM ADMINISTRATOR
      • Jul 2018 - Oct 2019

      Managing Microsoft SharePoint for end users Providing 1st Line Support to end users Monitoring Daily Backups Antivirus Security Management Managing Microsoft SharePoint for end users Providing 1st Line Support to end users Monitoring Daily Backups Antivirus Security Management

Education

  • London South Bank University
    Bachelor's degree, Information Technology

Community

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