Richard Munoz
Director, Global Delivery at OMNETRIC- Claim this Profile
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English Native or bilingual proficiency
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Spanish Full professional proficiency
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Bio
Experience
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OMNETRIC
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Germany
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Utilities
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1 - 100 Employee
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Director, Global Delivery
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Oct 2017 - Present
- Heads Global Delivery which includes overall Project Delivery Processes, PMO, & Operations for Omnetric, including strategy, direction, management, and operation. - Works closely with Siemens and Omnetric Management to align Global Delivery with the overall Business Strategy and Objectives of Siemens/Omnetric.- Facilitates collaboration with and between NA and EMEA and working on continuous improvement of global standards for Project Management, Project Delivery, and Delivery Operations. Drives operational, delivery, and leadership excellence.- Leads a team of dedicated Project Managers, Project Coordinators, and PMO Leaders.- Manages, coaches, supports and develops Project Managers/Leaders in developing solutions, defining and managing projects, and enforcing the globally defined Project Management (PM) policies, guidelines, programs and standards.- Sets standards, monitors, and manages to ensure an efficient working environment including delivery excellence, state-of-the-art processes and tools, and best practices.- Monitors and provides direction to suppliers such as the OMNETRIC Team in India and other Strategic Partners.- As part of the Executive Leadership of Omnetric, actively participates and contributes to the overall organizational transformation, business strategy, direction, objectives, and actions of Omnetric.- Works with SI Partners to create strategic relationships, align delivery objectives and methods.
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IBM
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IT Services and IT Consulting
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1 - 100 Employee
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Territory Services Leader, IBM Sales and Distribution - Enterprise
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Apr 2015 - Sep 2017
Identify, manage and lead diverse teams of Services Professionals to solution, sell and deliver value add IBM Services for clients relevance with their customers. By building strategic relationships with executive level client leaders, assist these clients to increase revenue, lower costs, and improve the client experience. Primarily focused on clients in the Lower Midwest in the Healthcare, Retail, Distribution, and Industrial industries. Designated to the IBM 100% Club for achievement of Sales and Revenue Targets. Successfully signed sales of $1M to $60M.
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Practice Executive, IBM Global Business Services - 2nd Line Manager - Associate Partner
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Jan 2010 - Mar 2015
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First Line Manager, IBM Global Business Services - Associate Partner
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Jan 2001 - Dec 2009
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Managing Partner, IBM Global Business Services - IBM de Venezuela
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Jan 1997 - Dec 2000
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Education
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IBM Cornerstone Executive Management Program
Graduate, Executive Marketing and Leadership -
IBM Deep Blue Managers School
Graduate, Management -
US Army Institute of Computer Science - Ft. Benjamin Harrison
Graduate - Computer Science, Computer and Information Sciences, General