Richard Mott
Manager for Conference Services at Jacksonville Public Library- Claim this Profile
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Bio
Paul Stella
Richard's professionalism is second to none. I have been privileged to work with him in his capacity as Training Coordinator on committees with Jacksonville Pubic Library and through NEFLIN. His passion is to empower library employees with the tools necessary for excellent customer service for the 21st century.
Paul Stella
Richard's professionalism is second to none. I have been privileged to work with him in his capacity as Training Coordinator on committees with Jacksonville Pubic Library and through NEFLIN. His passion is to empower library employees with the tools necessary for excellent customer service for the 21st century.
Paul Stella
Richard's professionalism is second to none. I have been privileged to work with him in his capacity as Training Coordinator on committees with Jacksonville Pubic Library and through NEFLIN. His passion is to empower library employees with the tools necessary for excellent customer service for the 21st century.
Paul Stella
Richard's professionalism is second to none. I have been privileged to work with him in his capacity as Training Coordinator on committees with Jacksonville Pubic Library and through NEFLIN. His passion is to empower library employees with the tools necessary for excellent customer service for the 21st century.
Experience
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Jacksonville Public Library
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United States
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Libraries
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100 - 200 Employee
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Manager for Conference Services
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May 2022 - Present
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Manager for Strategic Initiatives
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Apr 2011 - Present
Responsibilities: >> Identify, champion and pilot strategic initiatives using trends and ideas from business, technology, information science, and other disciplines.>> Evaluate new service delivery methods and initiatives that will improve efficiency and customer satisfaction. Collaborate with key staff to plan and implement pilot projects.>> Manage planning initiatives including the strategic plan, the capacity plan, and the Destination Leader’s Team, for the development of annual service priorities and measurements.>> Analyze data to understand business trends and projections for the future.>> Participate in annual budget planning process and development of organizational scenarios to meet the budget.>> Develop selected strategic communications to staff, customers, elected officials and the media for the Director and the Board of Library Trustees. Show less
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Training Coordinator
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Sep 2005 - Apr 2011
Plan and coordinate training for the 450-plus library employees. Includes developing new employee orientation, conducting needs analysis, competency identification, supporting and sustaining a system-wide leadership development program, overseeing the development of new training classes and tutorials using a variety of methods, including face-to-face training, and both synchronous and asynchronous online training; and coordinating an annual system-wide Staff Development Day.
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Reference Librarian
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Jul 2003 - Aug 2005
Help patrons find answers to reference questions in a neighborhood branch library; plan and execute programs for the public, including training programs on the use of library resources; develop training plan for new hires at my branch.
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Perry Church of Christ
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United States
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Software Development
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Preacher
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Jan 1996 - Jan 2001
Preached two sermons weekly; taught interactive Bible classes; was volunteer chaplain of Taylor County Jail--had group Bible studies and one-on-one counseling sessions with inmates; published a weekly bulletin; attended to spiritual well-being of members; evangelized; served as "outreach coordinator" to the community. Preached two sermons weekly; taught interactive Bible classes; was volunteer chaplain of Taylor County Jail--had group Bible studies and one-on-one counseling sessions with inmates; published a weekly bulletin; attended to spiritual well-being of members; evangelized; served as "outreach coordinator" to the community.
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Plant City High School
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United States
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1 - 100 Employee
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English Teacher
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Jan 1989 - Jan 1990
Taught 11th grade American Literature and Intensive English (ESL) Taught 11th grade American Literature and Intensive English (ESL)
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Education
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Florida State University
M.S, Library Studies -
University of Florida
M.Ed, English Education -
University of South Florida, Tampa
B.A, Mass Communications-English Education