Experience

Cooper General Global Services

• United States
• Telecommunications
• 1 - 100 Employee

• Quality Control Manager

  • Jun 2015 - Present

  -Direct and supervise all aspects of operations in the area of production. Handset flashing, functional testing, RF testing, repair, calibrating, refurbishing, post functional testing, IMEI and customization writing, labeling, QC, QA, and packaging.

• Quality Control Manager

  • Jun 2015 - Present

  -Direct and supervise all aspects of operations in the area of QA-OBA. Working according to customers quality procedures, standards, and specifications; using these requirements to ensure customer satisfaction while maintaining an efficient working environment.TAM



CAI International

• Telecommunications
• 1 - 100 Employee

• Technical Service Supervisor

  • Jan 2011 - Present

  -Supervise the repair center to efficiently provide in warranty and out of warranty after sale support for Samsung SELA Latin American market based on the organization’s quality and warranty policies. -Supervise the repair center to efficiently provide in warranty and out of warranty after sale support for Samsung SELA Latin American market based on the organization’s quality and warranty policies.



TOPP Solutions

• United States
• 1 - 100 Employee

• Service Manager / Supervisor

  • Jan 2003 - Jan 2007

  Responsible for the supervision of the cellular repair center. Responsible for the supervision of the cellular repair center.