Experience

Residential Warranty Company, LLC

• United States
• Insurance
• 1 - 100 Employee

• National Sales Manager

  • May 2023 - Present

  Responsible for overseeing and leading a company's sales operations on a national scale. Develop and implement effective sales strategies to achieve revenue targets, increase market share, and drive business growth across various territories within a country. Sales Strategy Development: Creating and executing a comprehensive sales plan that aligns with the company's overall business objectives. This involves setting sales targets, defining sales quotas for different regions, and… Show more Responsible for overseeing and leading a company's sales operations on a national scale. Develop and implement effective sales strategies to achieve revenue targets, increase market share, and drive business growth across various territories within a country. Sales Strategy Development: Creating and executing a comprehensive sales plan that aligns with the company's overall business objectives. This involves setting sales targets, defining sales quotas for different regions, and establishing strategies to reach these goals. Team Management: Recruiting, training, and managing a team of account executives and sales personnel across the country. Motivating and guiding the team to achieve individual and collective goals. Performance Monitoring: Tracking sales performance metrics and analyzing data to evaluate the team's progress and identify areas for improvement. Regularly reporting on results to senior management. Market Analysis: Conducting market research to understand client and customer needs, market trends, competitor activities, and opportunities for growth. Using this information to develop targeted sales strategies. Client Relationship Management: Building and maintaining strong relationships with key clients and business partners. Ensuring excellent customer service and satisfaction to enhance retention and loyalty. Sales Training and Development: Providing ongoing training and professional development programs for the sales team to enhance their skills, product knowledge, and sales techniques. Budgeting and Forecasting: Develop marketing and sales budgets and forecasts, ensuring alignment with overall financial targets. Collaboration with other Departments: Working closely with marketing, member services, warranty resolution, and other departments to ensure a cohesive approach to sales and overall business strategy.

• Account Executive

  • Dec 2013 - Present

  Washington D.C. Metro Area Responsible for managing a large book of clients preparing and distributing work detailed monthly, quarterly, and annually. Three-time Account Executive of the Year. • Recommend implementation of enhanced processes through feedback to management on areas of improvements o Recent Project: Identified requirements for new consumer relations’ management system o Assessed potential vendors for the final decision. Implemented new CRM software. ● Provide ongoing relationship support as… Show more Responsible for managing a large book of clients preparing and distributing work detailed monthly, quarterly, and annually. Three-time Account Executive of the Year. • Recommend implementation of enhanced processes through feedback to management on areas of improvements o Recent Project: Identified requirements for new consumer relations’ management system o Assessed potential vendors for the final decision. Implemented new CRM software. ● Provide ongoing relationship support as a liaison for client in or to be enrolled into the program to ensure member satisfaction. ● Monitor client satisfaction through follow up on solving client issues and problems ● Conduct educational seminars, presentations, and attend multiple large-scale conferences and trade shows to increase program awareness and recruit new members ● Identify prospects to execute the sales process; sales process includes direct mailings and distributing handouts, cold calling, and executing in-person meetings ● Apprise builders of RWC’s procedures for enrolling homes, providing technical guidance and process timeline


Baker Communications
• Advertising Services
• 1 - 100 Employee
• Account Manager

  • May 2012 - Nov 2013

Keepers, Inc.
• United States
• Regional Sales Partner

  • Sep 2011 - Mar 2012

Cogent Communications
• United States
• Telecommunications
• 700 & Above Employee
• Regional Account Manager

  • Nov 2010 - Aug 2011