Experience

TechLink Services

• United States
• Telecommunications
• 1 - 100 Employee

• Project Manager

  • Mar 2013 - Present

  Currently managing inventory and logistics for the Dunkin Donuts digital menu board installation project. Currently managing inventory and logistics for the Dunkin Donuts digital menu board installation project.



Cascade Telecommunications

• Customer Service Representative

  • Dec 2007 - Dec 2009

  Responsibilities included: Provided support services for Cascade Telecommunications Customers. Logged customer trouble calls, and created work orders for technical support personnel. Scheduled and dispatched technical support personnel. Coordinated equipment and low voltage premise wiring installations. Product procurement, shipping and receiving. Provided additional administrative support to company President, and sales team. Responsibilities included: Provided support services for Cascade Telecommunications Customers. Logged customer trouble calls, and created work orders for technical support personnel. Scheduled and dispatched technical support personnel. Coordinated equipment and low voltage premise wiring installations. Product procurement, shipping and receiving. Provided additional administrative support to company President, and sales team.



Market Source/Hewlett Packard

• Account Sales Representative

  • Nov 2006 - Dec 2007

  Responsibilities Included: Merchandising and sales support for Hewlett Packard printers, digital cameras, computers, and televisions, within Best Buy, Office Max. Maintained demo readiness of Hewlett Packard products. Demonstrated Hewlett Packard products to potential customers. Provided new product training for store sales associates. Provided sales floor support to achieve Hewlett Packard sales objectives. Assisted in initial setup of Hewlett Packard products within new Office Depot store; Tracked and reported sales trends, and competitor marketing strategies to District Manager. Served as Primary point of contact with Hewlett Packard for stores within my territory.; Show less



BendBroadband

• United States
• Telecommunications
• 1 - 100 Employee

• Sales Consultant

  • Jan 1999 - May 2006

  Responsibilities included: Sales of high speed Internet service over cable modems, network transport services over fiber optic cable, and related services within the BendBroadband service area. Prepared price quotes, sales presentations, and processed sales orders. Developed and maintained leave behind collateral. Performed basic troubleshooting of network and Internet connectivity issues, as well as troubleshooting basic email connectivity issues. Worked with marketing team to develop product marketing and advertising campaigns. Registered and renewed customer domain names. Supervised 3 to 5 person workgroups within Business Services Department, and was a member of the BendBroadband leadership team. Assisted HR with group interviews of potential new hires. Procured product for Data Services Department. Performed additional administrative support functions as requested. Show less



ComputerLand of Central Oregon

• Sales Consultant

  • Nov 1992 - Dec 1998

  Responsibilities Included: Sales of computer hardware and software applications to commercial accounts in Central Oregon. Researched hardware and software solutions, and prepared price quotes and sales presentations. Prepared and maintained customer price sheets. Performed basic computer and software troubleshooting. Procured products in support of company sales efforts. Performed monthly inventory counts, and inventory reconciliation. Responsible for all shipping receiving and inventory management. Performed light bookkeeping duties in QuickBooks, including A/P and A/R. Show less