Richard M.
Operations Director at Software Imaging- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Peter Loft
In my 20 years as a developer I've rarely come across someone as talented working with people than Richard. In the last 6 years I've had the pleasure of working alongside Richard as a Scrum Master, during the recruitment process, and in his capacity as my line manager. I'm forever impressed by Richard's ability to understand people and teams, see the big picture and understand root cause; the great people we've hired are a testament to that.
Rob Jeffery
I worked with Richard during my time at PMC and found him to be very professional and determined to get the job done. He soaks up information and is a very fast learner; he has built a fantastic knowledge of testing and has demonstrated this on many occasions in his work. He is adaptable and a very nice person to work with, I would definitely recommend Richard and would jump at the opportunity to work with him again.
Peter Loft
In my 20 years as a developer I've rarely come across someone as talented working with people than Richard. In the last 6 years I've had the pleasure of working alongside Richard as a Scrum Master, during the recruitment process, and in his capacity as my line manager. I'm forever impressed by Richard's ability to understand people and teams, see the big picture and understand root cause; the great people we've hired are a testament to that.
Rob Jeffery
I worked with Richard during my time at PMC and found him to be very professional and determined to get the job done. He soaks up information and is a very fast learner; he has built a fantastic knowledge of testing and has demonstrated this on many occasions in his work. He is adaptable and a very nice person to work with, I would definitely recommend Richard and would jump at the opportunity to work with him again.
Peter Loft
In my 20 years as a developer I've rarely come across someone as talented working with people than Richard. In the last 6 years I've had the pleasure of working alongside Richard as a Scrum Master, during the recruitment process, and in his capacity as my line manager. I'm forever impressed by Richard's ability to understand people and teams, see the big picture and understand root cause; the great people we've hired are a testament to that.
Rob Jeffery
I worked with Richard during my time at PMC and found him to be very professional and determined to get the job done. He soaks up information and is a very fast learner; he has built a fantastic knowledge of testing and has demonstrated this on many occasions in his work. He is adaptable and a very nice person to work with, I would definitely recommend Richard and would jump at the opportunity to work with him again.
Peter Loft
In my 20 years as a developer I've rarely come across someone as talented working with people than Richard. In the last 6 years I've had the pleasure of working alongside Richard as a Scrum Master, during the recruitment process, and in his capacity as my line manager. I'm forever impressed by Richard's ability to understand people and teams, see the big picture and understand root cause; the great people we've hired are a testament to that.
Rob Jeffery
I worked with Richard during my time at PMC and found him to be very professional and determined to get the job done. He soaks up information and is a very fast learner; he has built a fantastic knowledge of testing and has demonstrated this on many occasions in his work. He is adaptable and a very nice person to work with, I would definitely recommend Richard and would jump at the opportunity to work with him again.
Credentials
-
Scrum Master Certification
The Knowledge AcademyOct, 2013- Nov, 2024 -
ISEB Intermediate Certificate in Software Testing
BCS, The Chartered Institute for ITDec, 2010- Nov, 2024 -
ISEB Foundation Certificate in Software Testing
BCS, The Chartered Institute for ITJun, 2010- Nov, 2024
Experience
-
Software Imaging
-
United Kingdom
-
Software Development
-
1 - 100 Employee
-
Operations Director
-
Apr 2018 - Present
Currently Operations Director for Software Imaging.
-
-
Quality Assurance Manager
-
May 2013 - Present
Quality Assurance Manager role responsibilities include:Line Management responsibility including weekly meetings, regular employee reviews, annual reviews, objective setting, and salary reviewsMember of the senior management teamContinuous process and procedure improvementIn addition to my QA Manager role, I am a Scrum Master for one of the companies Scrum Teams. Role responsibilities include:Facilitating retrospectives, planning meetings, sprint reviews and daily stand up’s. A good understanding of the Scrum FrameworkAdditional Agile experience includes working within a Kanban team responding to high priority customer issues Show less
-
-
Senior QA Analyst
-
Jul 2012 - May 2013
Role responsibilities include:Establish and evolve formal QA processesOversee all aspects of quality assuranceAct as key point of contact for all QA aspects of releasesProviding QA services and coordinate QA resource internally Develop test plansDevelop and execute test casesDefect management Working with developers to perform root-cause analysis and preliminary problem diagnosis
-
-
-
PMC Retail
-
United Kingdom
-
IT Services and IT Consulting
-
700 & Above Employee
-
Test Lead
-
Apr 2012 - Jul 2012
Role responsibilities include:Delivering testing projects within a defined timescale Full test cycles from test planning, scripting, reporting, execution and full test closureDefect management Managing resource requirementsProject coordination Prioritisation of workloadDelegating tasks to team membersBuilding strong customer relations
-
-
Test Analyst
-
Jun 2009 - Apr 2012
Responsibilities included:Test case creationTest executionRaising defectsReport writingEPOS and Web testing Woking as part of a testing team to ensure any issues are resolved quickly and efficientlyProjects included working with the following retailers; Arcadia Group, Mothercare/Early Learning Centre, Monsoon, Comet, HMV, Pizza Hut, WH Smith, Carpetright and The Health Lottery
-
-
-
Stan James
-
Gibraltar
-
Gambling Facilities and Casinos
-
1 - 100 Employee
-
Studio Operative
-
Apr 2004 - Feb 2009
Responsibilities included: High standards of customer service Liaising with a wide range of clients on the telephone in a friendly but fast and efficient manner Input of relevant data on computer system using own initiative Providing up to date and accurate betting information including prices for the Text service in the UK Input of data to a 24 screen system used in related UK betting outlets, but also distributed Worldwide to Countries including Belarus, Germany, Russia and Venezuela Provision of a telephone support service for Independent bookmakers Show less
-
-
-
Ladbrokes Coral
-
United Kingdom
-
Gambling Facilities and Casinos
-
700 & Above Employee
-
Shop Manager
-
Mar 2002 - Mar 2004
Responsibilities included: Managing other staff members Dealing with the general public Daily set-up of shop computer system Planning of shop rota Liaising with the Area Manager Responsibilities included: Managing other staff members Dealing with the general public Daily set-up of shop computer system Planning of shop rota Liaising with the Area Manager
-
-
Community
