Experience

Border Foods LLC

• United States
• Food & Beverages
• 100 - 200 Employee

• Restaurant General Manager

  • Jun 2018 - Present



Sams Club

• Fresh Manager and other various roles

  • Jun 2012 - Jun 2018

  My responsibilities include overseeing daily operations of all fresh departments. I also assist with writing schedules,employee reviews and creating coaching and training opportunities as well. Reviewing weekly and monthly sales,waste and creating cost saving opportunities to maximize sales and profit. I oversee a total of 20 + employees spanning all departments. Team building and enhacing relationships with our vendors who supply products is an important part of my job as well. Past responsibilities included overseeing the wireless kiosk, technology department and photo department. I was responsible for overseeing about 7 associates and helping to train them through servant leadership so that they can grow and move up in the company. I was also in charge of taking care of members in other parts of our club so that we as a whole achieve financial and profitable success with daily operations. I also work with our division and club management on executing 30/60/90 days plans on merchandising to execute our sales goals and achieve the best profit margin in each department possible.



Wisco Hotel Group

• United States
• Hospitality
• 1 - 100 Employee

• Front Desk Agent/ Overnight Auditor

  • Sep 2011 - Dec 2017

  I have worked all the shifts at the front desk and also helped supply and take care of our breakfast bar during breakfast hours for hotel guests.While working at the desk I have been in charge of processing the daily financial reports and occupancy reports and sending them to the management and owners of the hotel. I am also charged with enhancing the guets experience by checking them into there rooms and ensuring their stay is comfortable and happy.I have also helped with training with some of the new staff that are currently employed here.



Arbys

• Assistant Manager

  • Jun 2010 - Jun 2012

  I was responsible for serving and taking care of the customers we had stop by our restaurant and and giving them great service each time they came. I was also responsible for helping to execute training programs that the owner had in place to better run the restaurant. I also was responsible for some of the fnancial aspects of the daily operation in terms of daily bank runs and dropping off deposits and cash management with the cash drawers. I was responsible for serving and taking care of the customers we had stop by our restaurant and and giving them great service each time they came. I was also responsible for helping to execute training programs that the owner had in place to better run the restaurant. I also was responsible for some of the fnancial aspects of the daily operation in terms of daily bank runs and dropping off deposits and cash management with the cash drawers.



Kohl's

• United States
• Retail
• 700 & Above Employee

• Overnight Freight Associate

  • Oct 2009 - Jun 2010

  My main responsibilities were to work with the overnight management team and other staff members to unload the trucks that would get delivered, unload them and work the product out onto the sales floor. We were also in charge of executing price changes when they occurred on products so that our customers had a good shopping experience.On nights we didn't have trucks delivered we worked on price changes and working out back stock onto the sales floor to maximize sales of products. My main responsibilities were to work with the overnight management team and other staff members to unload the trucks that would get delivered, unload them and work the product out onto the sales floor. We were also in charge of executing price changes when they occurred on products so that our customers had a good shopping experience.On nights we didn't have trucks delivered we worked on price changes and working out back stock onto the sales floor to maximize sales of products.



Prince Telecom

• Telecommunications
• 200 - 300 Employee

• Cable Installer

  • Nov 2008 - Sep 2009

  I was responsible for doing new installs and upgrades for current customers, disconnects for existing customers and troubleshooting cable products in customers homes. I was also responsible for upselling cable products to new and existing customers to maximize sales. On a daily basis I did new installs, upgrades and installed new wiring in our customers homes. I was responsible for doing new installs and upgrades for current customers, disconnects for existing customers and troubleshooting cable products in customers homes. I was also responsible for upselling cable products to new and existing customers to maximize sales. On a daily basis I did new installs, upgrades and installed new wiring in our customers homes.



PDQ Food Stores

• Assistant Manager

  • Aug 2008 - Nov 2008

  I was responsible for working with and assisting the store manager in total store operations. I was responsible for helping to oversee daily cash handling, employee training and retention. Helping to maximize sales in each department and utilize the P and L to increase our store profits. I also worked with the division and store management on the total store appearance and try to prevent loss by utilizing proper inventory management through all aspects of business. I was responsible for working with and assisting the store manager in total store operations. I was responsible for helping to oversee daily cash handling, employee training and retention. Helping to maximize sales in each department and utilize the P and L to increase our store profits. I also worked with the division and store management on the total store appearance and try to prevent loss by utilizing proper inventory management through all aspects of business.



Prince Telecom

• Telecommunications
• 200 - 300 Employee

• Cable Installer

  • May 2008 - Aug 2008

  I was responsible for doing new installs and upgrades for current customers, disconnects for existing customers and troubleshooting cable products in customers homes. I was also responsible for upselling cable products to new and existing customers to maximize sales. On a daily basis I did new installs, upgrades and installed new wiring in our customers homes. I was responsible for doing new installs and upgrades for current customers, disconnects for existing customers and troubleshooting cable products in customers homes. I was also responsible for upselling cable products to new and existing customers to maximize sales. On a daily basis I did new installs, upgrades and installed new wiring in our customers homes.



PDQ Food Stores

• Assistant Manager

  • Nov 2005 - May 2008

  I was responsible for working with and assisting the store manager in total store operations. I was responsible for helping to oversee daily cash handling, employee training and retention. Helping to maximize sales in each department and utilize the P and L to increase our store profits. I also worked with the division and store management on the total store appearance and try to prevent loss by utilizing proper inventory management through all aspects of business. I was responsible for working with and assisting the store manager in total store operations. I was responsible for helping to oversee daily cash handling, employee training and retention. Helping to maximize sales in each department and utilize the P and L to increase our store profits. I also worked with the division and store management on the total store appearance and try to prevent loss by utilizing proper inventory management through all aspects of business.



Stop N Go

• Sales Associate

  • Jun 2005 - Nov 2005

  I was responsible for helping the assistant manager and store manager oversee daily operations and completing any tasks that they assigned me to complete. I was responsible for doing tobacco counts, running the cash registers on site and daily cleaning around the counter and through the store including stocking the coolers to maximize sales. I was responsible for helping the assistant manager and store manager oversee daily operations and completing any tasks that they assigned me to complete. I was responsible for doing tobacco counts, running the cash registers on site and daily cleaning around the counter and through the store including stocking the coolers to maximize sales.



Ancora Cafe (No Longer in Buisness)

• Assistant Manager

  • Oct 2004 - Jun 2005

  I was responsible for helping the owners and the general manager execute daily goals with sales and create great customer service experiences. I was responsible for helping execute daily and weekly cleaning goals, weekly ordering of product to keep food fresh and in stock. I also worked with the general manager with budgeting and forecasting the P&L. I also helped with the monthly inventory to gauge how well we were with sticking to product making guidelines and proper inventory handling as far as sales goes.