Richard Lutz

Corporate Trainer at Data Age Business Systems Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • German Elementary proficiency
  • English Native or bilingual proficiency
  • Vietnamese Elementary proficiency

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Bio

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Credentials

  • Comp TIA A+
    CompTIA
    Feb, 2013
    - Oct, 2024

Experience

  • Data Age Business Systems Inc.
    • United States
    • Software Development
    • 1 - 100 Employee
    • Corporate Trainer
      • Jan 2013 - Present

      As Corporate Trainer, I perform on-site and remote end-user training to customers, partners and staff. I Perform administrative and advanced training that include hardware, applications, industry best practices and trouble shooting. I train on advanced features and methods to increase speed and accuracy of data entry. I am also the author of "Getting Started with PawnMaster" and "The Manager's Guide to PawnMaster". As Corporate Trainer, I perform on-site and remote end-user training to customers, partners and staff. I Perform administrative and advanced training that include hardware, applications, industry best practices and trouble shooting. I train on advanced features and methods to increase speed and accuracy of data entry. I am also the author of "Getting Started with PawnMaster" and "The Manager's Guide to PawnMaster".

  • Elavon, Inc.
    • United States
    • Financial Services
    • 700 & Above Employee
    • Customer Support Rep
      • Jan 2012 - Jan 2013

      My responsibilities included, provideing day-to-day support and service to assigned Elavon clients via telephone, email and occasional face-to-face communication. Partners with Client Executives on projects and to identify opportunities to enhance the profitability of the client relationship. Answers client inquires and provides client education on Elavon products and services. Conducts follow up on all paperwork submitted to ensure it is completed accurately and in a timely manner by internal supporting departments.

  • FIS
    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Asset Control Manager
      • Apr 1989 - Apr 2010

      Managed Asset Depot in St. Pertesburg FL. also worked as a desktop support technician for ten years. Managed Asset Depot in St. Pertesburg FL. also worked as a desktop support technician for ten years.

Education

  • University of the People
    Business Administration
    2015 - 2021
  • University of the People
    Bachelor of Business Administration (B.B.A.)
    2015 -

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