Experience

Mustard

• United Kingdom
• Research Services
• 1 - 100 Employee

• Senior Research Manager

  • Aug 2023 - Present



MetrixLab

• Netherlands
• Market Research
• 700 & Above Employee

• Associate Director

  • Aug 2022 - Aug 2023



InSites Consulting

• Belgium
• Market Research
• 100 - 200 Employee

• Senior Research Manager

  • Oct 2020 - Sep 2022



Join the Dots

• United Kingdom
• Market Research
• 1 - 100 Employee

• Senior Research Manager

  • Jul 2019 - Oct 2020

  Responsible for running complex multi-method projects for clients in numerous sectors and day to day client management as well as account development.

• Research Manager

  • Jul 2016 - Jul 2019



Mediacom

• Manchester, United Kingdom

• Senior Research Executive

  • Dec 2012 - Jul 2016

  I work with a variety of clients in different categories to help measure campaign & brand performance as well as discover fresh insights for future campaigns. I have a passion for brand tracking and using the latest innovative techniques for creative testing. I am responsible for answering briefs, writing proposals plus designing & programming questionnaires in order to collect quantitative market research data for major brands. Once this data has been collected I help to analyse and produce reports in order to help clients understand changes in brand awareness and consideration over time. Show less



Selfridges

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Assistant

  • Sep 2011 - Dec 2012

  Responsible for demonstrating products and helping customers with their needs; I also serve customers and help to maintain high shop floor standards. Responsible for demonstrating products and helping customers with their needs; I also serve customers and help to maintain high shop floor standards.



Salford Royal Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Performance Improvement Officer

  • Jul 2010 - Aug 2011

  • Lead the technical aspects of the patient experience tracker project. Successfully planned and implemented an “in-house” reporting system to replace costly 3rd party reports. • Worked in a small team to develop and build an assurance framework to ensure that departments were monitoring and achieving their annual plan targets. • Trained colleagues in how to use and the benefits of proDacapo balanced scorecard system, CRT viewpoint survey collector and Dr. Foster Intelligence Tools • Planned and organised own work to ensure scorecards were published on time. Requesting information from colleagues and collecting data from numerous sources. Show less



Paperchase

• United Kingdom
• Retail
• 400 - 500 Employee

• Sales Assistant

  • Jul 2007 - Jul 2010

  Provided high standard of customer service to deliver customers needs and meet daily targets; I was able to build my communication and commercial awareness skills during this period. Provided high standard of customer service to deliver customers needs and meet daily targets; I was able to build my communication and commercial awareness skills during this period.