Richard Drake, PMP, PMI-ACP, CSP-SM, ITIL MP/SL

Senior Project Manager/Scrum Master at Akima Global Technology
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • Japanese Elementary proficiency

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Credentials

  • ITIL 4 ® LEADER Digital and IT Strategy
    AXELOS Global Best Practice
    Jul, 2022
    - Nov, 2024
  • ITIL 4 ® Strategic Leader
    AXELOS Global Best Practice
    Jul, 2022
    - Nov, 2024
  • ITIL 4 ® Managing Professional
    AXELOS Global Best Practice
    Jun, 2022
    - Nov, 2024
  • ITIL 4 ® SPECIALIST High Velocity IT
    AXELOS Global Best Practice
    Jun, 2022
    - Nov, 2024
  • ITIL 4 Specialist: High Velocity IT
    AXELOS Global Best Practice
    Jan, 2022
    - Nov, 2024
  • ITIL 4 ® STRATEGIST Direct, Plan and Improve CPD
    AXELOS Global Best Practice
    Jan, 2021
    - Nov, 2024
  • ITIL 4 ® SPECIALIST Drive Stakeholder Value CPD
    AXELOS Global Best Practice
    Nov, 2020
    - Nov, 2024
  • ITIL 4 ® SPECIALIST Create, Deliver and Support CPD
    AXELOS Global Best Practice
    Oct, 2020
    - Nov, 2024
  • ITIL® 4 Foundation CPD
    AXELOS Global Best Practice
    Jul, 2020
    - Nov, 2024
  • PMI Agile Certified Practitioner (PMI-ACP)®
    Project Management Institute
    Mar, 2018
    - Nov, 2024
  • Project Management Professional (PMP)®
    Project Management Institute
    Jun, 2009
    - Nov, 2024
  • Advanced Certified Scrum Master
    Scrum Alliance
    Apr, 2019
    - Nov, 2024
  • Certification name: Certified Scrum Professional®-ScrumMaster
    Scrum Alliance
    Apr, 2021
    - Nov, 2024
  • Certified Scrum Product Owner (CSPO)
    Scrum Alliance
    Apr, 2019
    - Nov, 2024
  • Scrum Foundations Educator
    Scrum Alliance
    Apr, 2021
    - Nov, 2024
  • Certified Scrum Master
    Scrum Alliance
    Dec, 2017
    - Nov, 2024

Experience

    • United States
    • Defense and Space Manufacturing
    • 1 - 100 Employee
    • Senior Project Manager/Scrum Master
      • Jul 2016 - Present

      In this current role, I develop an enterprise-wide application for Air Force, shorten the software delivery period from seventy to thirty days while serving as scrum master on a seven-person Scrum team. I co-create value between teams and customers by adopting and adapting relevant ITIL 4, Agile, and Lean concepts, guiding principles, and techniques to influence change, comprehension, implementation, and execution. It is worth mentioning that I utilize JIRA and MS Teams as the team's artifact repository and information radiators for the project. Furthermore, I direct internal and external cross-functional teams to identify and mitigate risk for planning and execution phases to upgrade two network operations centers for hardware and software installation, configuration, and implementation of SCCM CB, SCOM, and SCORCH for configuration management and application monitoring of all USAF servers and computers.My accomplishments within this role are the following:• Recognized as the company's and customer's Agile Project Management and ITIL expert.• Selected for Project Management Leadership Development program from a pool of 250 project managers.• Acted as scrum master for USAF-wide application, saved an average of $6M annually, reduced 1.60 m staff hours to 200k per year average.• Led team to earn IEC/ISO 20000k-1: ITSM assessment and CMMI 1.2 and 2.0 Maturity Level Three for Development.• Converted nine projects to Scrum or Kanban, consequently enhancing effectiveness/efficiency and delivering clear project and process visibility for projects impacting over 650k users.• Maintained MS Project Integrated Master Schedule and organized scheduled and ad-hoc meetings to update project teams, stakeholders, and customers on project status.• Upgraded whole 650,000 USAF client infrastructure to Microsoft (MS) System Center Configuration Manager Current Branch (SCCM CB), MS System Center Operations Manager (SCOM), and MS System Center Orchestrator (SCORCH). Show less

    • Project Manager/Scrum Master
      • Jul 2016 - Present

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Project Manager
      • Oct 2015 - Jul 2016

      As a part of this job role, I achieved customer and stakeholder satisfaction from engagement to closing through timely communications. It was me who identified project success by monitoring risk and initiating problem resolution while maintaining project management office project documentation and financial management requirements. I also negotiated project execution dates with customers and resource delivery managers. Moreover, I led/facilitated project meetings to include: pre-engagement, internal/external meetings, Kick Off, and impromptu issue resolution meetings. One of my key achievements/contributions are as follow: • Led 12 concurrent projects from inception to completion within provided timeline and budgetary constraints. Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Project Manager
      • Jun 2015 - Oct 2015

      Oversaw administrative and technical environment preparation for migration of seven Air National Guard bases from independent IT enclaves into single domain. • Reported project status to stakeholders through weekly activity reports, SharePoint dashboard, and senior level briefings Oversaw administrative and technical environment preparation for migration of seven Air National Guard bases from independent IT enclaves into single domain. • Reported project status to stakeholders through weekly activity reports, SharePoint dashboard, and senior level briefings

    • Switzerland
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Project Manager
      • Mar 2015 - Jun 2015

      • Managed four concurrent projects through initiating, planning, monitoring, execution, and controlling phases while leading project team activities; briefed stakeholders and Project Management Office of project status • Developed project management plans through dialog with stakeholders • Wrote and presented six project charters to the Maritz project initiation board • Used MS Project Server and Project Web App to develop the Integrated Master Schedule, documented project activities, managed resource utilization and integrated project documentation with Office 365 Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Project Manager
      • Nov 2010 - Mar 2015

      Served as project manager for administrative and technical environment preparation for migration of 21 USAF bases on 750k user network active directory domain. • Tracked/Reported project progress using MS Project, MS SharePoint, and locally developed project management office dashboard. Served as project manager for administrative and technical environment preparation for migration of 21 USAF bases on 750k user network active directory domain. • Tracked/Reported project progress using MS Project, MS SharePoint, and locally developed project management office dashboard.

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Information Assurance Analyst
      • Nov 2009 - Nov 2010

      Provide Information Assurance (IA) support to the program manager for 23 legacy information systems and systems under development. Monitored evolving IA policy as well as program management requirements; initiated IA actions to harden networks; maintain a proactive program management posture; maintained or initiated appropriate certification and accreditation documentation. Used Microsoft Project to develop schedules; track resource availability; work breakdown structure/package development for thirteen systems; linked all projects to a single resource pool to reported task execution status to senior level management. Reviewed IA impact to Engineering Change Proposals and provide approve/disapprove recommendations to the Configuration Control Board. Created process maps and standard operational procedures for undocumented processes Show less

    • United States
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Line Manager/Information Assurance Analyst
      • Apr 2006 - Nov 2009

      Line Manager of six direct reports, monitored employee activities, provided counseling and administrative sistance, and wrote yearly evaluations. Developed project scope and technical approach for new tasks based upon customer requirements. Assigned personnel and monitored task execution from conception through completion to ensure requirements were met on time and within budget Reacted to customers’ changing needs by submitting scope changes or responding to change of scope requests to better reflect the customer needs and requirements. Reviewed resumes and provided hiring recommendations. Tracked and reported task execution using Microsoft Project Task leader for seven tasks with a combined budget of $650k. Used government provided project management and accounting software and Northrop Grumman business management systems Developed and executed plans for testing the interoperability of Department of Defense information systems. Wrote reports based on tests, observations, and results of executed test plans. Captured tactics, techniques, procedures, and scheduling into a comprehensive methodology using MS Project, Word, and Excel for preparation of and executing the test plan, and writing of test reports. This effort established the baseline for future planning events. Show less

    • United States
    • Armed Forces
    • 700 & Above Employee
    • Senior Enlisted Leader
      • Dec 1985 - Jul 2006

      Lead divisional daily operations to ensure maximum uptime of equipment and efficient usage of resources, provided mentorship and training to junior personal while supporting senior officers appointed above me to ensure mission success of the U.S. Navy. Lead divisional daily operations to ensure maximum uptime of equipment and efficient usage of resources, provided mentorship and training to junior personal while supporting senior officers appointed above me to ensure mission success of the U.S. Navy.

Education

  • Capella University
    MBA, Project Management
    2010 - 2013
  • Villanova University
    Green Belt Certificate, Green Belt
    2011 - 2011
  • Villanova University
    Master Certificate, Lean/Six Sigma Black Belt
    2011 - 2011
  • Villinova University
    Lean Six Sigma Certificate, Lean/Six Sigma
    2011 - 2011

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