Experience

LiveScore Group

• United Kingdom
• Spectator Sports
• 200 - 300 Employee

• FRISK Team Leader

  • Feb 2019 - Present



bet365

• United Kingdom
• Gambling Facilities and Casinos
• 700 & Above Employee

• Responsible Gaming Agent- Customer Due Diligence

  • Mar 2018 - Nov 2018

• Customer Services Agent

  • Jul 2016 - Mar 2018



Coral

• United Kingdom
• Gambling Facilities and Casinos
• 700 & Above Employee

• VIP Customer Services Agent

  • May 2015 - Jul 2016



Insurance Claims Services

• Gibraltar

• Trainee Loss Adjustor

  • Jan 2015 - Apr 2015

  Investigation of claims in Gibraltar, Spain and Portugal for various insurance companies. Visiting claimants and writing insurance reports Investigation of claims in Gibraltar, Spain and Portugal for various insurance companies. Visiting claimants and writing insurance reports



Ladbrokes Coral

• United Kingdom
• Gambling Facilities and Casinos
• 700 & Above Employee

• Fraud Prevention Agent

  • Apr 2013 - Dec 2014

  Review of individuals gambling activity to identify possible money laundering or other fraudulent activities such as use of third party payment methods. Use of statistical data to identify group fraud. KYC procedure- checking of client documents such as passports, identification cards etc. Reports produced detailing findings and suggesting relevant actions.

• Customer Services Agent

  • May 2012 - Apr 2013



Ashley Chase Developments SL

• Gardener

  • Feb 2008 - Feb 2012



Special Trade Investigation Unit

• Executive Distraint Officer

  • Dec 2000 - Oct 2007

  Manager of 6 staff members Investigating individuals and companies for fraud and non compliance of UK tax. Using government databases, site visits, telephone and face to face interviews. Following this up with the appropriate action which could include seizure of goods, penalties and prosecution. Manager of 6 staff members Investigating individuals and companies for fraud and non compliance of UK tax. Using government databases, site visits, telephone and face to face interviews. Following this up with the appropriate action which could include seizure of goods, penalties and prosecution.



Hornsey and Wandsworth Tax Office

• Clerical Officer

  • Nov 1990 - Dec 2000

  Part of a team dealing with telephone enquiries from the general public and accountants answering questions relating to self-employment and corporation tax Dealing with face to face queries from the self-employed as a front desk role and assisting with the completion of their tax returns As a senior member of staff I was the first point of contact for difficult customers and advanced queries Reason for leaving - Promotion Part of a team dealing with telephone enquiries from the general public and accountants answering questions relating to self-employment and corporation tax Dealing with face to face queries from the self-employed as a front desk role and assisting with the completion of their tax returns As a senior member of staff I was the first point of contact for difficult customers and advanced queries Reason for leaving - Promotion