Experience

Symitar

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Application. Analyst Advanced

  • 2001 - Present

  Managed software conversion projects and client requested enhancements. Was responsible for all aspects of projects, working with programmers, clients and other team members to bring the project to completion on time. As well as all testing both of applications and online connectivity to various networks. Managed software conversion projects and client requested enhancements. Was responsible for all aspects of projects, working with programmers, clients and other team members to bring the project to completion on time. As well as all testing both of applications and online connectivity to various networks.



Town North Bank

• Business Analyst II

  • Feb 1999 - Aug 2000

  Auditied Project Services department operations. Data analysis of custom and standard reports. Validated data for marketing promotions. Worked with Conversion team bringing new clinets onto our third party processor. Trained onsite staff on data entry, settlement, and account maintenance.

• Client Services Representative

  • May 1996 - Feb 1999

  Provided oversight and support to credit union customer base and staff. Provided technical support for online programs. Resolved Credit Card issues, such as settlement/accounting, or procedural questions