Richard Jackson
Pre-Sales & Support Manager at RadView Software- Claim this Profile
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Bio
Experience
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Radview Software
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United States
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Software Development
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1 - 100 Employee
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Pre-Sales & Support Manager
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Jan 2014 - Present
• Establish and maintain strong relationships with strategic clients and industry partners• Provide product updates and technical advice to clients – explain technical capabilities and business benefits of the solution to the customer from engineering level to senior executives• Present the company product to clients – showcase drivers and value that supported the business case for the total cost of ownership to the customer• Work with the sales team to develop selling strategy within the target accounts and verticals• Create and deliver comprehensive presentations for customers and prospects• Attend and present at industry trade shows, exhibitions, seminars and training sessions• Manage and coordinate worldwide support activities
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Principal Solution Architect
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Mar 2010 - Dec 2013
Principal Solution Architect Principal Solution Architect
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IBM
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Senior Managing Consultant
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Dec 2000 - Jun 2009
JDE technical lead at client implementations; performance test design and manage; Products: JDE XE through 9.0. World A5 through A7.3. Platforms: IBM Iseries, HPUX, Solaris, Windows, Oracle, DB2. Websphere, OAS, LoadRunner. Customers: Local & state government, agriculture, textiles, communication, consulting, food supplements, manufacturing, distribution, payroll JDE technical lead at client implementations; performance test design and manage; Products: JDE XE through 9.0. World A5 through A7.3. Platforms: IBM Iseries, HPUX, Solaris, Windows, Oracle, DB2. Websphere, OAS, LoadRunner. Customers: Local & state government, agriculture, textiles, communication, consulting, food supplements, manufacturing, distribution, payroll
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Labyrinth Business Solutions
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Information Technology & Services
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1 - 100 Employee
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Owner
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Apr 1999 - Dec 2000
Performance design and management. Performance issue management and execution. Customers: pharmaceutical distributor, manufacturing, mining. Performance design and management. Performance issue management and execution. Customers: pharmaceutical distributor, manufacturing, mining.
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J.D. Edwards
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United Kingdom
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Software Development
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700 & Above Employee
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Senior Consultant
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Oct 1990 - Apr 1999
US Patent: 5781908 "File data synchronizer in a distributed data computer network"; Founder: Product Development Performance Group; Founder: Systems Engineering Group; Founding member: Advanced Technologies Group; Founding member: Complementary Products Group; Application Manager: Install/Upgrade; Manager/Process Owner: System Sizing US Patent: 5781908 "File data synchronizer in a distributed data computer network"; Founder: Product Development Performance Group; Founder: Systems Engineering Group; Founding member: Advanced Technologies Group; Founding member: Complementary Products Group; Application Manager: Install/Upgrade; Manager/Process Owner: System Sizing
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Owner
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Aug 1980 - Oct 1990
Architecture, design, development. Platform: IBM mid-range. Customers: local government, police department, electric telephone and water utility, computer maintenance company, copier manufacturer, major US port authority. Architecture, design, development. Platform: IBM mid-range. Customers: local government, police department, electric telephone and water utility, computer maintenance company, copier manufacturer, major US port authority.
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Regional Data Processing Manager
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Jun 1979 - Aug 1980
Manage IT staff and daily operations for a $120 million Forest Products division including a pulp mill, saw mill, marine operations, and about twelve logging companies. Prepared for hardware upgrade and replacement of legacy applications with new corporate apps. Manage IT staff and daily operations for a $120 million Forest Products division including a pulp mill, saw mill, marine operations, and about twelve logging companies. Prepared for hardware upgrade and replacement of legacy applications with new corporate apps.
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Education
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Oracle
E9.0 Install/Upgrade -
IBM
Senior Consultant Course -
University of California, Los Angeles
Advanced IT -
University of Alaska Anchorage
Information Technology