Richard Hutchins
Implementation Specialist at Dockwa- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Salesforce Trailhead Badges
Salesforce
Experience
-
Dockwa
-
United States
-
Software Development
-
1 - 100 Employee
-
Implementation Specialist
-
Oct 2023 - Present
Assisting MSMs and Marina's in the implementation and usage of various tools such as marina mapping, slip assignment software and email marketing tools as well as assisting in the onboarding of new clients. Assisting MSMs and Marina's in the implementation and usage of various tools such as marina mapping, slip assignment software and email marketing tools as well as assisting in the onboarding of new clients.
-
-
-
Hyannis Marina Inc.
-
United States
-
Maritime Transportation
-
1 - 100 Employee
-
Assistant Dockmaster
-
May 2021 - Oct 2023
As the assistant dock master for two summers, I assisted in the management of approximately 8 dock staff per day as well as oversaw most waterfront transactions. While in the role I assisted the acting dock master with the logistics of over 300 reservations per summer, juggling both seasonal slip usage as well as transient dockage in over 180 slips. I also assisted in the operation and management of the fuel dock at the marina with a capacity of over 36k gallons and consistently orchestrated large volume sales, often amounting to over 10k gallons in a singular sale.While in the position I also frequently practiced interpersonal skills as I was in constant contact with all our boaters via phone calls or email. From small boaters to yacht captains and even sometimes their owners, I strived to provide a world class experience promoting our on-site amenities and restaurants as well as giving local recommendations and acting as a concierge coordinating details as simple as car services to more complicated requests. Show less
-
-
Dock Staff
-
May 2019 - May 2021
As the dock staff at one of Cape Cod's premier marinas, I was the face of the marina being the first one to greet guests and often the last to see them off. I was responsible for ensuring the safe and smooth dockage of vessels arriving to the marina as well as assisting in their disembarking from the docks. I was also charged with the duties of general maintenance around the docks and marina facilities as well as providing hospitality services and being available for all customer service needs.
-
-
-
-
Trips Coordinator
-
May 2022 - May 2023
As the trips coordinator I oversee all off campus activities for the club and plan out everything including travel arrangements, lodging, ticket sales and other activities for these club-wide events. In the time leading up to a trip I am in constant contact with representatives from mountains and travel companies alike to ensure smooth communication of pertinent information to our members. As the trips approach, I create and manage spreadsheets for email lists, emergency contact info, rooming groups, travel accommodations, and any other activities that may occur on the trip. I distribute itineraries and suggested information to travelers as well as oversee the media launch of trips and continued buildup of hype to ensure the maximum capacity possible on our trips. While on trips I make it a point to be available to everyone of my travelers for any questions or emergencies, as well as constantly being involved with and interacting with many different groups of people on our trip to make sure everyone’s having a good time and keep the energy high. This year I coordinated our largest annual trip which brings 250 students up to Canada's Mont Tremblant for skiing and après ski fun. Through strategic promotion and preparedness, not only did the entire trip capacity of 250 sell out in under 3 hours, but I was able to lead a large group through international travel and entertainment. Show less
-
-
Senior Board Member
-
Sep 2021 - May 2022
As a senior board member I put in the extra effort and energy to promote a club I truly enjoyed being a part of. I was more involved in the processes behind running club events as well as being available to work those events. I was a representative of the club on campus and was accessible to the officers of the club to assist in any way necessary.
-
-
Board Member
-
Sep 2018 - Sep 2021
As a board member in the club I was expected to have a major role in promoting club trips/events as well as offering my assistance to officers and senior board members in any capacity whether it be helping hand out flyers on campus to being available for setup and take down of large events. I was also available for consistent hours weekly to be present at the club table in the student union to aid in club promotion and recruitment.
-
-
-
Stackers Pub
-
Amherst, Massachusetts, United States
-
Doorman
-
Sep 2021 - May 2022
As a doorman I had many responsibilities including: • Managed liability by checking ID’s as well as being responsible for everything occurring on restaurant property • Regularly circulated around patrons and staff to protect property • Assessed and discretely dealt with risk • Escorted unruly patrons out of the establishment and communicated with managers to ensure that all requirements were met As a doorman I had many responsibilities including: • Managed liability by checking ID’s as well as being responsible for everything occurring on restaurant property • Regularly circulated around patrons and staff to protect property • Assessed and discretely dealt with risk • Escorted unruly patrons out of the establishment and communicated with managers to ensure that all requirements were met
-
-
-
Trader Ed's Restaurant
-
United States
-
1 - 100 Employee
-
Doorman
-
Jul 2021 - Sep 2021
As security at Trader Eds my responsibilities were: • Collecting and controlling IDs while maintaining a safe and secured environment • Collecting payments and greeting patrons • Cleaning the work area at the end of each night • Resolving any problematic issues and monitored other employees to ensure that all safety rules were followed As security at Trader Eds my responsibilities were: • Collecting and controlling IDs while maintaining a safe and secured environment • Collecting payments and greeting patrons • Cleaning the work area at the end of each night • Resolving any problematic issues and monitored other employees to ensure that all safety rules were followed
-
-
-
University of Massachusetts Amherst
-
United States
-
Higher Education
-
700 & Above Employee
-
Residence Hall Security - Security Supervisor
-
Mar 2021 - May 2021
• Rotated throughout a residential area throughout the night checking on monitors during their shifts• Distributed security keys to monitors at the beginning of each night as well as secured them from the monitors at the end of the night• Entrusted with security card and given access to all of campus while on shift• Regularly participated in radio checks throughout the night as well as check ins with the UMass Police Officers
-
-
Residence Hall Security - Security Monitor
-
Feb 2021 - Mar 2021
• Operated equipment in order to use university identification to verify that only residents were entering their respective halls at the university• Maintained safety on campus as a division of the UMass Police Department and assisting in emergency situations as needed
-
-
-
Attitash Mountain Resort
-
United States
-
Ski Coach
-
Dec 2014 - Mar 2020
I was responsible for groups of up to 15 junior skiers per day and not only taught them to ski, but also ensured they were well educated in safety and mountain etiquette. I worked with these groups for one season at a time seeing them every weekend December through March and developed relationships with skiers and parents alike for the many years I worked there. I was responsible for groups of up to 15 junior skiers per day and not only taught them to ski, but also ensured they were well educated in safety and mountain etiquette. I worked with these groups for one season at a time seeing them every weekend December through March and developed relationships with skiers and parents alike for the many years I worked there.
-
-
Education
-
2018 - 2023
University of Massachusetts Amherst
Bachelor's degree, Business/Managerial Economics
Community
