Richard Horwood-James

Recruitment Coordinator at Gloucestershire College
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Location
Andoversford, England, United Kingdom, GB

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Experience

    • United Kingdom
    • Education Management
    • 300 - 400 Employee
    • Recruitment Coordinator
      • Sep 2020 - Present

    • United Kingdom
    • Retail
    • 1 - 100 Employee
    • Retail Manager
      • Nov 2018 - Dec 2019

      As the Retail Manager for the Cotswold Grey flagship store in Moreton-in-Marsh, my role covered all elements of running the business on a day to day basis as well as working closely with the business owner to push the company forward.Core tasks and responsibilities:• Staff management and training• Sales negotiations• Cash handling/banking• Invoicing• Stock control • Visual merchandising lead• Using my interior design background to assist customers, sometimes attending customers’ homes to offer design advice• Assisting with the setup/running of trade stands• Arranging deliveries• Strong help in the selection of new stock• Ordering of new stock• Briefing/sign off of marketing campaigns and collateral • Complaint management• Recruitment

    • Interior Designer
      • Apr 2018 - Oct 2018

      Interior Designer, specialising in show homes. This involved a great amount of work on InDesign and Photoshop, as well as the physical creation of full design and mood boards. I consider myself to be an adaptable and creative designer; never afraid of a new challenge or to ‘think outside the box’. Some projects also include the design of bespoke furniture pieces

    • United Kingdom
    • Design
    • 1 - 100 Employee
    • Interior Designer
      • May 2017 - Mar 2018

    • 1 - 100 Employee
    • Sales and Design Consultant
      • Apr 2015 - Mar 2017

      Based in the flagship store for SPACE, I work with many world-leading furniture brands including B&B Italia, Giorgetti, Living Divani, Edra, Moooi, Zanotta and Kartell. My role is fundamentally a sales role, but very much involving a creative input. As a Sales & Design Consultant, I am required to put together proposals for clients ranging from a sofa and cushions to a full room or house. Working with these incredible brands has really given me a chance to flex my creative muscles and put together concepts for some exciting projects including residential homes and commercial spaces.Main tasks and responsibilities:• Attend client properties to put concepts together.• Helping to merchandise the store and put looks together within the showroom.• Servicing trade clients and maintaining their relationship with SPACE.• Preparation for sales and events including furniture removals, stock administration and event hosting.• Dealing with all incoming enquiries (phone, email, walk-ins) including supplying information, pricing, full quotes and design advice.

    • Sales Executive
      • Nov 2013 - Dec 2014

      Working in the main showroom, my role was to generate consumer sales (and re-sales), mainly through face to face interactions. Meridien Majestic is an Alfa Romeo, Chrysler and Jeep dealer, for which I am fully brand accredited as a salesperson. The business sells new and used franchise vehicles, as well as dealing in prestige high value second hand vehicles with brands such as Porsche, Aston Martin and Bentley, with cars ranging from £5000 to £100,000.My main tasks and responsibilities:• Dealing with all incoming enquiries (phone, email, walk-ins) as well as generating re-sales (previous customers and enquiries) through outbound telemarketing.• Sales and customer management – negotiating sales, part exchanges, test drives and finance.• I was also asked to take responsibility for vehicle photography, used in all our marketing materials.• Administration and support for dealership events both onsite and offsite.

    • Lettings Negotiator
      • May 2011 - Nov 2013

      I moved to Martin & Co to gain more experience of the Bournemouth area. As a negotiator, I was predominantly dealing with landlords and tenants, specifically securing new tenancies and managing the communication between all parties. I was also heavily involved in the marketing; designing materials and developing new ideas to attract both landlords and tenants. Martin & Co was the UK’s largest residential letting brand when I joined.My main tasks and responsibilities:• Deal with all enquiries (phone, email and walk-ins).• Negotiate tenancies from viewing through to move in.• Marketing support – marketing literature, leaflets, photography and customer promotional offers.• I also supported the business development manager with property appraisals, service/fee negotiations and ‘take-ons’.• Other responsibilities including property management, as well as supervising and training new negotiators.

    • United Kingdom
    • Real Estate
    • 1 - 100 Employee
    • Lettings Negotiator
      • Jan 2008 - Mar 2011

      I was the main negotiator for the office dealing with all lettings. This involved learning all aspects of the appraisal, marketing, qualifying and legal requirements of running a lettings business. Fortunately I was also offered opportunity to be Acting Lettings Manager for two months, in my manager’s absence. Symonds & Sampson deals with a range of properties from local town homes to large country properties.My main tasks and responsibilities:• Lead tenant negotiations – Qualifying tenants, arranging and accompanying property viewings, communicating offers from tenants to landlords and negotiating tenancies.• Technical administration - Preparing Assured Shorthold Tenancy agreements and preparation of detailed property particulars.• Property appraisals, service/fee negotiations and ‘take-ons’.• Business generation including published marketing, leaflets and customer offers.

Education

  • TAFE
    AutoCAD Level 1
    2015 - 2015
  • FIAT UK
    Accrediteed Alfa Romeo, Chrysler & Jeep sales training, Sales
    2014 - 2014
  • The Arts Institute at Bournemouth
    Diploma, Interior Design
    2013 - 2014
  • Symonds & Sampson
    Technical Award, Residential Lettings and Property Management
    2009 - 2009
  • Weymouth College
    BTEC, Performing Arts
    2004 - 2006
  • Weymouth College
    LAMDA Brone Medal, Acting
    2004 - 2006
  • The Sir John Colfox School
    A Level (x2), English Language & Art
    1999 - 2006

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