Experience

LOROS Hospice

• United Kingdom
• Hospitals and Health Care
• 100 - 200 Employee

• Facilities Operations Manager

  • Apr 2021 - Present



Edwin James Group

• United Kingdom
• Engineering Services
• 1 - 100 Employee

• FM Consultant

  • Sep 2020 - Dec 2020

  Engaged as FM Consultant to lead an FM bid for a major pharmaceutical manufacturer. Achievements in this position include:  FM bid from RFI to award  Solution designed for pharmaceutical manufacturer in GxP environments  Forecasted cost savings of 30% in three years Engaged as FM Consultant to lead an FM bid for a major pharmaceutical manufacturer. Achievements in this position include:  FM bid from RFI to award  Solution designed for pharmaceutical manufacturer in GxP environments  Forecasted cost savings of 30% in three years



Defluo Plumbing & Drainage

• Account Manager

  • Jan 2018 - Oct 2020

  Account management for key FM clients including ISS, CBRE, & JLL as well as other direct retail clients. Achievements in this position include:  Key client growth > 100%  Successful implementation of new accounts  Introduced and trained Service Excellence programs Account management for key FM clients including ISS, CBRE, & JLL as well as other direct retail clients. Achievements in this position include:  Key client growth > 100%  Successful implementation of new accounts  Introduced and trained Service Excellence programs



ISS Facility Services UK

• United Kingdom
• Facilities Services
• 700 & Above Employee

• Key Account Director

  • Feb 2008 - Dec 2017

  Responsible for major retail contracts including Barclays, YBS, Co-Op (inc. Distribution Centres), SCS, Arriva, Holland & Barratt, PDSA, Santander, and Thomas Cook. Responsible for transferring £2.3M of specialist services into GSH, and the amalgamation of AZ contracts into one GMP model. Responsible for major retail contracts including Barclays, YBS, Co-Op (inc. Distribution Centres), SCS, Arriva, Holland & Barratt, PDSA, Santander, and Thomas Cook. Responsible for transferring £2.3M of specialist services into GSH, and the amalgamation of AZ contracts into one GMP model.