Richard Hensley
Regional Partnership Manager at North Greenville University- Claim this Profile
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Bio
Maria Kithcart
I have enjoyed the distinct privilege of serving with Richard in the Admissions Office at NGU Greer. A self-starter and go-getter by nature, he was able to quickly step into a vacant position, start at the ground level cultivating leads, and develop strong partnerships with various community organizations. I highly recommend Richard as a person of character, integrity, professionalism, and team player. He possesses experience in for-profit and non-profit organizations and will be successful in any position with any company lucky enough to hire him. :)
Steven Meehan
Richard was my regional sales director at Autumn leaves from the time I began working on 5/21/2018 until August of 2019. Fortunately at that time having been in healthcare for 23 years I had had several regionals who were nothing like Richard. There was never a sense of dread when I knew he would be spending the day with me be it in the office or doing community outreach where other sales positions I’ve held, dread was ever present. Richard made it very clear that he was not someone who hovers and micromanages. He was there for me to be my mentor and trusted in me. I say my success of moving residents into our community was because Richard was always there for me to reach out to when I needed him to give me sound advice and guidance.
Maria Kithcart
I have enjoyed the distinct privilege of serving with Richard in the Admissions Office at NGU Greer. A self-starter and go-getter by nature, he was able to quickly step into a vacant position, start at the ground level cultivating leads, and develop strong partnerships with various community organizations. I highly recommend Richard as a person of character, integrity, professionalism, and team player. He possesses experience in for-profit and non-profit organizations and will be successful in any position with any company lucky enough to hire him. :)
Steven Meehan
Richard was my regional sales director at Autumn leaves from the time I began working on 5/21/2018 until August of 2019. Fortunately at that time having been in healthcare for 23 years I had had several regionals who were nothing like Richard. There was never a sense of dread when I knew he would be spending the day with me be it in the office or doing community outreach where other sales positions I’ve held, dread was ever present. Richard made it very clear that he was not someone who hovers and micromanages. He was there for me to be my mentor and trusted in me. I say my success of moving residents into our community was because Richard was always there for me to reach out to when I needed him to give me sound advice and guidance.
Maria Kithcart
I have enjoyed the distinct privilege of serving with Richard in the Admissions Office at NGU Greer. A self-starter and go-getter by nature, he was able to quickly step into a vacant position, start at the ground level cultivating leads, and develop strong partnerships with various community organizations. I highly recommend Richard as a person of character, integrity, professionalism, and team player. He possesses experience in for-profit and non-profit organizations and will be successful in any position with any company lucky enough to hire him. :)
Steven Meehan
Richard was my regional sales director at Autumn leaves from the time I began working on 5/21/2018 until August of 2019. Fortunately at that time having been in healthcare for 23 years I had had several regionals who were nothing like Richard. There was never a sense of dread when I knew he would be spending the day with me be it in the office or doing community outreach where other sales positions I’ve held, dread was ever present. Richard made it very clear that he was not someone who hovers and micromanages. He was there for me to be my mentor and trusted in me. I say my success of moving residents into our community was because Richard was always there for me to reach out to when I needed him to give me sound advice and guidance.
Maria Kithcart
I have enjoyed the distinct privilege of serving with Richard in the Admissions Office at NGU Greer. A self-starter and go-getter by nature, he was able to quickly step into a vacant position, start at the ground level cultivating leads, and develop strong partnerships with various community organizations. I highly recommend Richard as a person of character, integrity, professionalism, and team player. He possesses experience in for-profit and non-profit organizations and will be successful in any position with any company lucky enough to hire him. :)
Steven Meehan
Richard was my regional sales director at Autumn leaves from the time I began working on 5/21/2018 until August of 2019. Fortunately at that time having been in healthcare for 23 years I had had several regionals who were nothing like Richard. There was never a sense of dread when I knew he would be spending the day with me be it in the office or doing community outreach where other sales positions I’ve held, dread was ever present. Richard made it very clear that he was not someone who hovers and micromanages. He was there for me to be my mentor and trusted in me. I say my success of moving residents into our community was because Richard was always there for me to reach out to when I needed him to give me sound advice and guidance.
Experience
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North Greenville University
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United States
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Higher Education
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300 - 400 Employee
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Regional Partnership Manager
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Sep 2021 - Present
• Introduced a business acumen to impact online program enrollment volume. • Generated near-term results increasing over $1 million in new-growth revenue first six (6) months of 2022 and exceeded budget 47%. • Proficient in engaging the customer quickly expanding business relations with key internal and external stakeholders. • Direct responsibility for cultivating and introducing sales model yielding material results. • Skilled in building external business, internal administrative and faculty-centric relationships. • Demonstrated ability to cross-pollenate into the field of higher education. Show less
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Henderson County Public Schools
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United States
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Education Administration Programs
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700 & Above Employee
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Certified Substitute Teacher (Part-Time)
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Jan 2020 - Sep 2021
• Serve as substitute teacher as a temporary COVID-19 assignment following reduction in force and secondary to LaSalle Group (Autumn Leaves) bankruptcy. • Serve as substitute teacher as a temporary COVID-19 assignment following reduction in force and secondary to LaSalle Group (Autumn Leaves) bankruptcy.
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Autumn Leaves Memory Care
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United States
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Hospitals and Health Care
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100 - 200 Employee
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Regional Director Sales and Marketing
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Aug 2017 - Nov 2019
• Led and drove sales and business development activities for 17 assisted living memory care communities with up to 46 beds across seven states, including Florida, South Carolina, Georgia, Illinois, Kansas, Missouri, and Wisconsin. • Trained, coached, and developed a 17-member sales staff in all aspects of volume-producing responsibilities, achieving a 23%+ increase in business closing ratios within six months. • Provided indirect oversight to 34 sales team members, including executive directors and sales directors across region. • Oversaw multiple grand opening coordination, directing a six-member team and managing a $10K budget per opening to ensure attendance, sign-ups, and tours were in line with expectations. • Managed social media campaigns with direct market segment targets and timelines for grand openings, community events, prospects, inquiries, and move-ins. • Coordinated marketing events, including open houses, on-site community events, and partnership with ancillary services. • Developed strategic business plans, resulting in an 18% net region-wide occupancy increase and a 16% tour traffic increase. • Identified key market influencers within skilled nursing rehabilitation centers, hospitals, home health agencies, in-patient rehabilitations hospitals, and established strategic partnerships, capturing an additional $900K in 2018. • Managed database using Microsoft CRM, Yardi, PointClickcare and developed dashboards to maximize highly valued, and matrixed, business structures for effective ROI. Show less
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Avante Group Inc.
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Hospitals and Health Care
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300 - 400 Employee
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Corporate Director of Sales and Marketing
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Apr 2015 - May 2016
• Promoted to Corporate Director of Sales/Marketing in April 2015 after first year of employment based on implementation of sales process and volume growth.• Led 21 directors of sales marketing and Florida regional director of sales and marketing to drive strategic expansion of 21 post-acute skilled nursing and rehabilitation facilities.• Managed care contract negotiation and executed BPCI-bundled payment partnerships with specific hospitals and down-flow providers (home health, assisted living, and hospice), increasing new admission and readmission volume by 13%. • Championed strategic partnership with Convener for multi-party solution with presentation to hospital executives.• Led physician transition program launch and worked with medical directors at each community to generate greater awareness and facilitate referral growth.• Oversaw branding of service lines, including skilled nursing facilities, assisted living facilities, home health, and physician group.• Designed and implemented targeted selling program for company’s specialty services - ventilator and in-house dialysis programs.• Established KPI measurements to trend outcomes validating quality management on complex Ventilator patients and weaning percentages, increasing ventilator business and ancillary revenues by 31% over previous year.• Increased region new admission volume 7% year-over-year. Show less
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Regional Director of Sales and Marketing
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Feb 2014 - Apr 2015
• Achieved a 11% volume growth.• Led a ten-member team through strategic business development for ten facilities in North Carolina and Virginia. • Designed individualized strategic plans for each facility with a focus on market identification and key account development.• Evaluated KPIs and metrics, including sales calls, referrals, admissions, and denials.• Identified and established relationships with key decision-makers within high volume referral sources, including hospitals, home health, assisted living, hospice, physician practices, and commercial insurance providers. Show less
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HealthSouth
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Hospitals and Health Care
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700 & Above Employee
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Director Of Marketing Operations
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Oct 2010 - Feb 2014
• Successfully managed marketing operations for a 50-bed hospital, including financial growth expectations and volume development, and exceeded budgeted EBITA by over $1M in 2013. • Led, coached, mentored a seven-member team through sales process/model, decreasing turnover from 76% to 12%. • Achieved year-over-year growth of 33%, highest growth in history. • Recipient of Sales Team of the Year for 2012 – a first for this hospital since it opened in 2000. • Performed CRM data analysis to develop secondary and tertiary markets, resulting in growth by 14% to nearly equal volume contribution in primary market. Show less
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SavaSeniorCare Administrative Services LLC
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United States
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Hospitals and Health Care
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700 & Above Employee
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Regional Director Of Sales And Marketing
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Oct 2002 - Jul 2009
• Analyzed volume business trends and implemented strategic sales and operational plans in NC, SC, and VA territories. • Hired, trained, and coached 14 direct report sales staff in 14 skilled nursing buildings that ranged from 72 beds to 185 beds. • Doubled high profit yield business and achieved a 22% margin growth during tenure. • Analyzed volume business trends and implemented strategic sales and operational plans in NC, SC, and VA territories. • Hired, trained, and coached 14 direct report sales staff in 14 skilled nursing buildings that ranged from 72 beds to 185 beds. • Doubled high profit yield business and achieved a 22% margin growth during tenure.
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Education
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Appalachian State University
Bachelor of Science - BS, Marketing and Public Relations
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