Richard Hayden

Regional Sales Manager at Face 2 Face Sales Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Sarasota, Florida, United States, US

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John (Jay) Lawrence

AN EXCEPTIONAL TALENT would be the best way to describe Kevin’s contribution to the Sales organization. With strong business acumen and extensive industry experience, Kevin is a new employee’s first experience within the organization. At this critical juncture, I have long appreciated his ability to translate industry specific nuances across to those new hires that have had no previous experience in the business. It is his ability to educate these workers that has resulted in improved first month performance when his students are released to the field. Having known Kevin for many years, I can personally attest to his capabilities as a seasoned Sales Professional and Sales Leader who has produced and performed well above the bar at every level of the customer experience. He has an outstanding record of performance, business integrity and demonstrated ability to harness the most out of his people. Spend time with Kevin and you will want him on your team!

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Experience

    • Information Technology & Services
    • 1 - 100 Employee
    • Regional Sales Manager
      • Jun 2011 - Present

      Running the NEW B2B Verizon Sales team here in Florida Running the NEW B2B Verizon Sales team here in Florida

    • Hospitality
    • 1 - 100 Employee
    • General Manager
      • Dec 2009 - Jul 2011
    • Director of Training
      • Mar 2010 - Jan 2011

      Doing all the training for TRG Field Solutions Group which runs a Door to Door Businesss to Business sales team marketing bundled Verizon solutions to the small business market Doing all the training for TRG Field Solutions Group which runs a Door to Door Businesss to Business sales team marketing bundled Verizon solutions to the small business market

    • Executive Business Analyst
      • Aug 2009 - Jun 2010

      Responsible for analyzing the small to medium business market to develop innovate consulting projects to correct deficiencies in the business. This includes all financial, operational, and HR departments. The position encompasses the USA and Canada. Responsible for analyzing the small to medium business market to develop innovate consulting projects to correct deficiencies in the business. This includes all financial, operational, and HR departments. The position encompasses the USA and Canada.

    • Licensed Benefit Consultant
      • Oct 2008 - Jul 2009

      As a licensed benefit consultant, this position requires an aggressive sales approach to displace existing Healthcare programs with a new and revolutionary healthcare program. This requires a mastery of oral and written negotiations skills and the ability to professionally develop and deliver sales presentations to business owners and C level officers FL 215 Licensed As a licensed benefit consultant, this position requires an aggressive sales approach to displace existing Healthcare programs with a new and revolutionary healthcare program. This requires a mastery of oral and written negotiations skills and the ability to professionally develop and deliver sales presentations to business owners and C level officers FL 215 Licensed

    • United States
    • National Sales Manager
      • Mar 2007 - Sep 2008

      Responsible for generation of recurring revenue stream through sales of In Room Entertainment systems. Included in responsibilities is the procurement of advertising revenue from local and national clients pertaining to local market conditions and requirements Responsible for generation of recurring revenue stream through sales of In Room Entertainment systems. Included in responsibilities is the procurement of advertising revenue from local and national clients pertaining to local market conditions and requirements

    • United States
    • Regional Sales Manager
      • Mar 2006 - Aug 2007

      Responsible for the generation of recurring revenue stream through sales of In Room entertainment systems. Including responsibilites of procurring advertising revenues from local and national clients available on captive in house distribution systems Responsible for the generation of recurring revenue stream through sales of In Room entertainment systems. Including responsibilites of procurring advertising revenues from local and national clients available on captive in house distribution systems

    • United States
    • Telecommunications
    • Regional Sales Manager
      • Jun 2005 - Mar 2007

      Recruit Train and Retain high level professional sales force to market integrated communications systems. Responsible for revenue attainment of $10M in Voice CPE and Network. Coordination of all sales and marketing strategies to exceed goals. Develop B2B strategies to achieve stated objectives. Insure cash flow through collections activities. Monitor and establish expense budgets. Coordinate pre and post sales teams to exceed customer expectations Market Area MA RI and Southern NH Network… Show more Recruit Train and Retain high level professional sales force to market integrated communications systems. Responsible for revenue attainment of $10M in Voice CPE and Network. Coordination of all sales and marketing strategies to exceed goals. Develop B2B strategies to achieve stated objectives. Insure cash flow through collections activities. Monitor and establish expense budgets. Coordinate pre and post sales teams to exceed customer expectations Market Area MA RI and Southern NH Network and Hardware Sales- MPLS networks, Frame Relay, Point to Point high speed services, Internet and VoIP protocols Cisco, Mitel, Intertel, Nortel and ShoreTel hardware product sales Integrated Communications Provider positioning IP networks with VoIP hardware based solutions to meet financial and operational goals. Customer solution based approach Barry Communications Show less Recruit Train and Retain high level professional sales force to market integrated communications systems. Responsible for revenue attainment of $10M in Voice CPE and Network. Coordination of all sales and marketing strategies to exceed goals. Develop B2B strategies to achieve stated objectives. Insure cash flow through collections activities. Monitor and establish expense budgets. Coordinate pre and post sales teams to exceed customer expectations Market Area MA RI and Southern NH Network… Show more Recruit Train and Retain high level professional sales force to market integrated communications systems. Responsible for revenue attainment of $10M in Voice CPE and Network. Coordination of all sales and marketing strategies to exceed goals. Develop B2B strategies to achieve stated objectives. Insure cash flow through collections activities. Monitor and establish expense budgets. Coordinate pre and post sales teams to exceed customer expectations Market Area MA RI and Southern NH Network and Hardware Sales- MPLS networks, Frame Relay, Point to Point high speed services, Internet and VoIP protocols Cisco, Mitel, Intertel, Nortel and ShoreTel hardware product sales Integrated Communications Provider positioning IP networks with VoIP hardware based solutions to meet financial and operational goals. Customer solution based approach Barry Communications Show less

    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Vice President of Sales
      • Apr 2004 - Jun 2005

      Recruit Train and Retain high level professional sales force to market integrated communications systems. Responsible for revenue attainment of $5M in Voice CPE and Network. Coordination of all sales and marketing strategies to exceed goals. Develop B2B strategies to achieve stated objectives. Insure cash flow through collections activities. Monitor and establish expense budgets. Coordinate pre and post sales teams to exceed customer expectations Recruit Train and Retain high level professional sales force to market integrated communications systems. Responsible for revenue attainment of $5M in Voice CPE and Network. Coordination of all sales and marketing strategies to exceed goals. Develop B2B strategies to achieve stated objectives. Insure cash flow through collections activities. Monitor and establish expense budgets. Coordinate pre and post sales teams to exceed customer expectations

    • China
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Regional Sales Manager
      • Jan 1997 - Jan 2003

      Coordinated and approved Sales forecasts to achieve sales goals exceeding $40M. Forecasted and approved budget for geographically disbursed sales team. Developed annual commitment view, reviewed expenses for account management planning and development. Reviewed and approved vertical marketing plans. Analyzed expense to revenue goals to insure profitability. Interfaced with fortune 500 C level officers to position Verizon as vendor of choice. Achievements include: . Developed and tracked… Show more Coordinated and approved Sales forecasts to achieve sales goals exceeding $40M. Forecasted and approved budget for geographically disbursed sales team. Developed annual commitment view, reviewed expenses for account management planning and development. Reviewed and approved vertical marketing plans. Analyzed expense to revenue goals to insure profitability. Interfaced with fortune 500 C level officers to position Verizon as vendor of choice. Achievements include: . Developed and tracked sales forecasts of $25K to $10M for 300 accounts across the entire United States using Excel and Lotus Notes programs, resulting in a national sales program presence for multi state accounts. . Directed, approved, obtained margin approvals, and closed sales ranging from $2M to $20M. Created and published results that summarized intrastate and interstate sales by type to foster teamwork and leverage successes . Managed a product portfolio that included: SONET (local and national), Data Network Integration Equipment, xDSL, Frame Relay, ATM, Dedicated LD, and Local Services. Dedicated Internet Access, PBX systems both TDM and VoIP technologies. Show less Coordinated and approved Sales forecasts to achieve sales goals exceeding $40M. Forecasted and approved budget for geographically disbursed sales team. Developed annual commitment view, reviewed expenses for account management planning and development. Reviewed and approved vertical marketing plans. Analyzed expense to revenue goals to insure profitability. Interfaced with fortune 500 C level officers to position Verizon as vendor of choice. Achievements include: . Developed and tracked… Show more Coordinated and approved Sales forecasts to achieve sales goals exceeding $40M. Forecasted and approved budget for geographically disbursed sales team. Developed annual commitment view, reviewed expenses for account management planning and development. Reviewed and approved vertical marketing plans. Analyzed expense to revenue goals to insure profitability. Interfaced with fortune 500 C level officers to position Verizon as vendor of choice. Achievements include: . Developed and tracked sales forecasts of $25K to $10M for 300 accounts across the entire United States using Excel and Lotus Notes programs, resulting in a national sales program presence for multi state accounts. . Directed, approved, obtained margin approvals, and closed sales ranging from $2M to $20M. Created and published results that summarized intrastate and interstate sales by type to foster teamwork and leverage successes . Managed a product portfolio that included: SONET (local and national), Data Network Integration Equipment, xDSL, Frame Relay, ATM, Dedicated LD, and Local Services. Dedicated Internet Access, PBX systems both TDM and VoIP technologies. Show less

    • United States
    • Senior Sales Manager
      • Jan 1996 - Jan 1997

      Negotiated, developed and analyzed department program expense budgets exceeding $23M in the Bell Atlantic Sales Agency program (VAR environment). Directly managed 4 mid level managers to oversea 10 agencies with over 80 field sales representatives. Prepared and oversaw budget and sales commission plan. Provided merger (NYNEX with Bell-Atlantic) and transition support by training, assisting and educating agency C level officers and peers about yearly program changes and impact of merger on… Show more Negotiated, developed and analyzed department program expense budgets exceeding $23M in the Bell Atlantic Sales Agency program (VAR environment). Directly managed 4 mid level managers to oversea 10 agencies with over 80 field sales representatives. Prepared and oversaw budget and sales commission plan. Provided merger (NYNEX with Bell-Atlantic) and transition support by training, assisting and educating agency C level officers and peers about yearly program changes and impact of merger on agency program. Achievements include: . Formulated account planning templates and coached agency C level officers to prepare and execute business cases resulting in channel achieving sales goals in excess of $55M. . Estimated and assured that agency channel was under budget by $1.8M by reviewing and analyzing monthly spending and correcting inaccurate sales charges. Developed expedited sales training program to shorten training cycle speeding productivity to field sales force . Obtained, combined, analyzed and published results from New England region for Executive VP's review. Separately maintained individual agency budgets to control spending. Show less Negotiated, developed and analyzed department program expense budgets exceeding $23M in the Bell Atlantic Sales Agency program (VAR environment). Directly managed 4 mid level managers to oversea 10 agencies with over 80 field sales representatives. Prepared and oversaw budget and sales commission plan. Provided merger (NYNEX with Bell-Atlantic) and transition support by training, assisting and educating agency C level officers and peers about yearly program changes and impact of merger on… Show more Negotiated, developed and analyzed department program expense budgets exceeding $23M in the Bell Atlantic Sales Agency program (VAR environment). Directly managed 4 mid level managers to oversea 10 agencies with over 80 field sales representatives. Prepared and oversaw budget and sales commission plan. Provided merger (NYNEX with Bell-Atlantic) and transition support by training, assisting and educating agency C level officers and peers about yearly program changes and impact of merger on agency program. Achievements include: . Formulated account planning templates and coached agency C level officers to prepare and execute business cases resulting in channel achieving sales goals in excess of $55M. . Estimated and assured that agency channel was under budget by $1.8M by reviewing and analyzing monthly spending and correcting inaccurate sales charges. Developed expedited sales training program to shorten training cycle speeding productivity to field sales force . Obtained, combined, analyzed and published results from New England region for Executive VP's review. Separately maintained individual agency budgets to control spending. Show less

    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Associate Director
      • Jan 1994 - Jan 1996

      Sales & Service Responsible for sales goals and service results for Strategic Business Units serving Central and Western MA.market area. Served individually as the Central and Western Mass Strategic Business Unit representative. Developed and input sales forecast and expense budget to complex budget systems. Achievements include: . Trained and supervised 35 management and craft employees to achieve sales goals of $15M and service level of 97% customer satisfaction level. . Served… Show more Sales & Service Responsible for sales goals and service results for Strategic Business Units serving Central and Western MA.market area. Served individually as the Central and Western Mass Strategic Business Unit representative. Developed and input sales forecast and expense budget to complex budget systems. Achievements include: . Trained and supervised 35 management and craft employees to achieve sales goals of $15M and service level of 97% customer satisfaction level. . Served on Vice Pres planning council responsible for provisioning and facility assignment in the C/W business unit. Developed and chaired Customer Advisory Boards in C/W MA to develop a business relationship with customer base within business unit. Scheduled sessions, location, content, and business development planning needs

    • Senior Account Executive
      • Jan 1984 - Jan 1994

      Managed and assigned customer base of 45 Fortune 1000 customers generating in excess of $22M in yearly billed revenue. Responsible for revenue growth of 9% per year.

Education

  • Babson College
  • Bryant University
    BSBA, Business Management
    1971 - 1975
  • Bryant College North
    Bachelor of Science, Business Management

Community

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