Experience

H&S Manufacturing Co.

• United States
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Customer Service Manager

  • Apr 2020 - Present



QMF Steel, Inc.

• United States
• Mining
• 1 - 100 Employee

• Estimator

  • Jul 2017 - Apr 2020

  Estimating Architectural, Miscellaneous, and Structural Steel. Including pricing materials, estimating labor, installation, and Engineering Costs associated with projects. Estimating Architectural, Miscellaneous, and Structural Steel. Including pricing materials, estimating labor, installation, and Engineering Costs associated with projects.



H&S Manufacturing Co.

• United States
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Customer Service Manager

  • Nov 1991 - Jul 2017

  I have a total of 28 years of experience in the industry, Examples of My abilities include but are not limited to the skills listed below. -Programming, Shear, Punch, Brake, Plating, Paint, texture, silkscreened, hardware, assembly, shipping.-Have created or manipulated files in Adobe Illustrator, Coral Draw and Autocad.-8+ years of Drafting and modeling experience - 2D & 3D - AutoCAD, SolidWorks, Pro-Engineer.-Have completed fundamentals of Pro-E & Pro-E sheet metal classes, as well as Amada AP100US programming, and a beginners class of Virtual Gibbs.-Ability to draw and check flat patterns of parts from third angle projection drawings, or unfold 3D parts, create 3D sheet metal and machine parts and make shop ready drawings, reverse engineer samples and create models and drawings.-Exhibit excellent print/specification reading skills.-12 + years of Cost Estimating, includes all processes to complete a project.-Familiar with most raw materials and their specifications.-Familiar with secondary outside processes.-Familiar with customers quality requirements, Commercial and Government/Military, such as DFARS, FMF, RoHS, REACH, FOD, AVL, QPL, NADCAP, etc.,-Ability to use manufacturing software (ERP VISUAL Enterprise) to plan projects; Create pricing, delivery, and purchasing requirements, Locate and track purchased items, Locate and track orders of manufactured items, Calculate cost information, check profits and loses, Pin point areas where burdens may occur, etc., including tooling, and costs required to manufacture a job, figure usage amounts of all types of products.-Ability to manage and organize all file types, handle secure or encryption files, access secure sites for download of files, Including; FTP sites, PGP, Synmantec, SupplyWin, etc. - Estimating Misc., Architectural, and Structural Steel. Creating Take offs to produce a scope of work that fits the capabilities of the company. Create proposal that includes engineering and installation. Show less

• Customer Service Manager

  • Nov 1991 - Jul 2017

  Cost Estimating of all projects, sheet metal and machine part assemblies including all processes from raw materials, to Vertical Integration, to a shipped product. Planning the work flow structure. Understanding and relaying any special requirements such as general or customer specific specifications. Design and development problem solving by working closely with manufacturing and our customers to research and resolve any issues to keep orders flowing smoothly through our shop. Ability to problem solve manufacturing issues in the shop by directly communicating with customers. Ability to anticipate problems and resolve issues prior to manufacturing at the quoting stage. Exhibit excellent patience, attitude and clarity when training other personnel, exhibit excellent Customer service and communication skills, always easily approachable with any problems or requests. Show less