Experience

Premium Concrete, Inc.

• United States
• Construction
• 1 - 100 Employee

• Warehouse Operations Manager

  • Feb 2019 - Present



Burroughs, Inc.

• United States
• IT Services and IT Consulting
• 400 - 500 Employee

• Inventory Manager

  • Apr 2017 - Jul 2018

  Managed three Logistics Analyst who were responsible for parts inventory of 750 Customer Service Engineers and 48 3PL’s and depot locations in the US consisting of $15 million of parts inventory. • Successfully hired and trained 2 additional Analyst’s in a 2-month period. • Implemented stocking program to increase inventory in Technician’s truck stock and 3PL’s to increase overall fill rate from 79% to 87%. • Conducted successful Cycle counts for Field Technicians which yielded an accuracy rate of 98%. • Decreased total inventory value from $22 million to $15 million by implementing a program to clean up any old and obsolete parts in the field. • Assisted with migration and acquisition of a parts repair company into our Supply Chain organization. • Assisted Account managers by generating Supply Chain reports to analyze parts metrics for our top 10 customers.



Pendum/Burroughs

• Elmhurst, IL

• Logistics Analyst

  • Oct 2014 - Apr 2017

  Responsible for parts logistics for 350 technicians and other sites within Northeast and Southeast regions of the US. Work with Regional and District Managers to maximize Regional service performance. Assist in maintaining local stocking levels of parts needed to support our client base. Assist technicians with maintaining an accurate parts inventory so Cycle count variances are minimal and service performance is maximized. • Successfully supported two of the busiest regions of the US and assisted the NE division in becoming the leader in Supply Chain Metrics. • Implemented on line, interactive training sessions for techs that needed additional guidance on the processes and procedures of part handling. • Has taken on additional responsibilities while maintaining his current job activities. • Assisted in the training of new Supply Chain Analyst and other Supply Chain employees. • Has earned the trust of his internal customers by responding quickly to fix any inventory issues so technicians can focus on the needs of our external customers.



Kozol Bros., Inc.

• United States
• Wholesale
• 1 - 100 Employee

• Warehouse Manager

  • May 2013 - Oct 2014

  Managed night shift operations for major beverage distributer in Chicago area. Directly supervised 10 union employees who were responsible for loading 16 trucks each night. Managed rotation and restocking of main pick areas of warehouse to insure adequate stock was available for the day shift. Managed fleet of 16 lift trucks . Made sure daily inspections were performed and any maintenance issues were immediately addressed. * Implemented procedural changes on how load sheets were produced resulting in reduction of time needed to produce these load sheets. *Assisted in conversion to automated WMS system which included planning and design of new rack system in pick areas of warehouse. * Implemented a pre-load cross check to eliminate pick errors and insure that correct products were being loaded on trucks. *Created daily incentive program for employees who loaded the most product during there shift. *Reduced overtime by 35% by implementing procedural changes to improve efficiency.



Diebold Inc.

• Logistics Manager

  • Feb 2009 - Feb 2011

  Held responsibility for ordering parts, setting stocking levels and managing inventory of $3,000,000 for 150 customer service engineers in Chicago and Wisconsin. Managed inventory for 15 remote parts bins located in Chicago and Wisconsin. Conducted annual cycle counts on all technicians and remote part bins. Maintained monthly cycle count completion goals. Achieved variance of less then 1% for all bins counted in past two years. • Monitored and analyzed inventory performance, including inventory % of revenue, fill rate, 12 month no use, lost and missing, turns. Developed action plans to improve performance to acceptable levels. • Achieved 100% of all goals and metrics for 2009 and 2010 in Chicago and Wisconsin regions. • Monitored daily parts returns to ensure return of all parts within five days and credits issued within 15 days. • Provided input and direction to customer service managers regarding performance enhancement reviews for all technicians. Supplied quarterly stack ranking input to managers for 150 technicians. • Analyzed weekly parts usage and cost and provided reports to performance managers. Provided input to contribute to controlling parts expense. • Conducted and led quarterly meetings with 20 logistics champs to communicate performance metrics results and implement changes to improve results. • Aided and provided input to customer service managers regarding forecasting of budgets for annual parts expense.



Diebold Nixdorf

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Associate Service Engineer

  • May 2008 - Feb 2009

  Served as team leader, providing guidance and training to fellow technicians within regional team. Provided First line maintenance for ATMs, maintenance on retail point of sale equipment, plus related PC and PC peripherals. Maintained organized inventory of parts/tools in order to perform all necessary repairs on ATM and/or other related devices. Provided scheduled cleanings and other basic maintenance on conventional products such as locks, vaults, etc. and completed special project work, as needed. • Maintained effective communication with Business Management Team and Service Technician Team members. • Continually delivered excellent customer service by prioritizing and planning service calls, personally contacting customers with estimated time of arrival, reassigning calls when appropriate and ensuring timely response to all service calls. • Developed exceptional trouble shooting skills for installation and repairs on all Diebold products and services and developed working knowledge of all operating standards, practices and procedures.



Danka Office Imaging

• IT Services and IT Consulting
• 100 - 200 Employee

• Divisional Supply Chain Director

  • Jan 1997 - Nov 2007

  Led four regional distribution warehouses containing over $10,000,000 in inventory. Implemented policy and procedural changes in four regional warehouses, achieving rank within top five in country from operational and efficiency standpoint. Monitored and controlled daily purchasing activity using Oracle SCM system. Conducted and reconciled monthly physical inventories resulting in less than 1% variance annually. • Provided financial and quantitative reports to regional vice president relative to warehouse operations. • Directed management of up to 20 supply chain employees. Maintained staffing, training, team building and performance management for all direct reports. • Interacted with sales and administration to facilitate achievement of overall regional sales and profit goals, resulting in consistent achievement of quota for division which generated $35,000,000 in annual sales. • Negotiated local trucking contracts to ensure integrity from price and performance standpoint. • Developed and managed annual budget of $750,000. Reduced operating expenses allowing operation to come in under budget by 12-15% over last five years. • Served instrumental in development of divisional safety program for supply chain to ensure compliance with company and OSHA regulations. • Contributed to development of distribution process that Danka uses on national basis designed to enhance overall internal and external customer satisfaction.