Experience

The Instillery

• New Zealand
• Information Technology & Services
• 100 - 200 Employee

• Client Director

  • Oct 2021 - Present

  Client Director for the Waikato region at The Instillery.I partner with customers to facilitate the best IT possible to align to business needs and solve problems.My approach is centred around genuine and honest relationships where I am part of your team and our success is my passion.The Instillery are a technology company born and bred with a start-up mindset and a challenger attitude.We’re here to shake up the world of technology and make sure that New Zealand businesses get the best of the best – in capability and in service – and are powered up for today and tomorrow.Our purpose is to instill belief, and pour capability, into the bloodstream of businesses.



Orion Health

• New Zealand
• Software Development
• 500 - 600 Employee

• Client Success Director

  • May 2021 - Oct 2021

  Health IT delivery leadership, customer happiness, performant team development

• Client Success Manager

  • Apr 2019 - May 2021

• IT Consultant, Leadership, Delivery

  • Apr 2006 - Apr 2019

  Health Informatics Expert and Leadership:Support Analyst 2006 - 2007Product Consultant 2007 - 2010APAC Regional Support Manager 2010 - 2013Project Manager, Implementation Services 2013 - 2014Managing & Principal Consultant (Team lead, Program Manager, Delivery Manager, Solution Consultant, Regional Account Manager, Project Steering) 2014 - 2019



Siemens Healthineers

• Hospitals and Health Care
• 700 & Above Employee

• Change and Configuration Manager

  • 2004 - 2006

  Change & Configuration management, solution consultant, application support at North Barnet Hospital in London using Cerner Health applications Change & Configuration management, solution consultant, application support at North Barnet Hospital in London using Cerner Health applications



NHS: St Thomas Hosptial & Guys Hospital

• Health IT Trainer

  • 2003 - 2004

  Training of new Infosys Health IT system to all hospital clinicians Training of new Infosys Health IT system to all hospital clinicians



LONDIS(HOLDINGS)LIMITED

• United Kingdom
• Wholesale
• 1 - 100 Employee

• Application Consultant

  • 2001 - 2003

  Stock management system application consultancy and support Stock management system application consultancy and support



The PC company

• PC Support Technician

  • 2000 - 2001

  Quickly gained knowledge of new software and understood its requirements from the system and user.Ability to calm frustrated and angry customers and redirect their attention to the problem at hand.Communicate within team to maximise knowledge. Quickly gained knowledge of new software and understood its requirements from the system and user.Ability to calm frustrated and angry customers and redirect their attention to the problem at hand.Communicate within team to maximise knowledge.



Te Whatu Ora Waikato

• New Zealand
• Hospitals and Health Care
• 700 & Above Employee

• Health IT Trainer and Tester & Y2k Compliance Project

  • 1999 - 2000

  SMS Health IT system trainer and tester during Health IT implementation projectY2K contractor to research and test all IT systems within the Hospital, provide proof of Y2K compliance, or take action where vendor statement or testing had found non compliance SMS Health IT system trainer and tester during Health IT implementation projectY2K contractor to research and test all IT systems within the Hospital, provide proof of Y2K compliance, or take action where vendor statement or testing had found non compliance