Delivery Manager

• Oct 2022 - Present

Technical Operations Manager

• Feb 2021 - Oct 2022

Field Services Manager - Woolworths Group

• Oct 2019 - Feb 2021

Field Services Manager - Woolworths Group

• May 2017 - Sep 2019

Dimension Data is an internationally recognized IT Consulting organization operating in 58 countries providing specialist IT services and solutions. Sitting in a pivotal role between our project managers, engineers, clients, account and senior management, I have extensive exposure to essentials of delivering timely outcomes and effectively managing all resources to ensure the balance between profitable growth and employee satisfaction. I have become passionate about leveraging technology to drive successful business outcomes for our clients and their consumers.

Acting Field Services Manager - NSW Networks

• Aug 2016 - Apr 2017

In a transitional line management period, I acted in the Field Services Management role for a period of 8 Months. Managing Budget, Forecasting, Recruitment drives, Pre and Post Sales delivery. Driving successful profitable projects and the day to day management of a team of 25 Consultants and Engineers. A steep learning curve and pivotal point in a career in leadership. Being acknowledged by senior management on multiple occasions as an emerging "leader", for stepping up to an unforeseen challenge was certainly the highlight of this period.

NSW Networks Resource Manager/ Project Coordinator

• Jun 2014 - Aug 2016

Transitioned from an engineer in the NSW Networks team into the resource management/ project management role. With a focus towards positive client experience, teamwork and dedication to quality I.T solutions to our clients. Dimension Data Australia has provided a wealth of experience and opportunity to grow within this role as I progress towards a career in IT Management.

Network Engineer

• Oct 2010 - Jun 2014

Dimension Data originally employed me as a graduate engineer. This role provided opportunity to explore various Business Units in the business and added valuable experience working with Senior Engineer and Consultants. Observing their client management skills, presentation skills and professional attitude. I obtained a high-level view of technology solutions and their application to real world scenarios. I developed a sound understanding of how businesses utilize technology to achieve profitable growth or improve user/client experiences.