Richard Falker

Flight School Aircraft Dispatcher at Chester County Aviation Inc
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Contact Information
us****@****om
(386) 825-5501
Location
Phoenixville, Pennsylvania, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Elementary proficiency
Skills

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Bio

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Credentials

  • Microsoft Windows OS Professional
    CompTIA
    Oct, 1996
    - Nov, 2024
  • Microsoft Servers Professional
    Microsoft
    Jan, 2000
    - Nov, 2024
  • Certified Novell Administrators® (CNAs
    Novell
    Nov, 1993
    - Nov, 2024

Experience

  • Chester County Aviation
    • United States
    • Airlines and Aviation
    • 1 - 100 Employee
    • Flight School Aircraft Dispatcher
      • 2014 - Present

      Responsible for aviation customer services, dispatching and marshaling aircraft, for lessons and aircraft rentals. Responsible for aviation customer services, dispatching and marshaling aircraft, for lessons and aircraft rentals.

  • Ultima Rehab Management Services
    • Deployment Engineer
      • Oct 2014 - Present

      Responsible for reviewing the business implications of new project phases and managing deployment project life cycles. Evaluated the business implications of deploying IBM MaaS360, a cloud-based Mobile Device Management (MDM) system. Developed the project plan & deployment schedule for mobile telemedicine software solutions, used on iPads for healthcare documentation. Responsible for reviewing the business implications of new project phases and managing deployment project life cycles. Evaluated the business implications of deploying IBM MaaS360, a cloud-based Mobile Device Management (MDM) system. Developed the project plan & deployment schedule for mobile telemedicine software solutions, used on iPads for healthcare documentation.

  • Genesis Rehab Services
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Project Manager & Remote Support Analyst
      • Oct 2005 - Aug 2014

      Responsible for managing, short and long term remote site support projects, with a particular emphasis on urgent, quick response projects, requiring technical problem-solving and analytical skills. Responsible for managing, short and long term remote site support projects, with a particular emphasis on urgent, quick response projects, requiring technical problem-solving and analytical skills.

  • CoreBTS @ Wyeth Pharmaceuticals
    • IT Support Services & Helpdesk Services
      • Jun 2000 - Oct 2006

      Wyeth Pharmaceutical Company – IT Center Site, Malvern/Collegeville PaOn-site - Desktop Support at the Corporation’s IT Center and Corp. Headquarters’ environment.Supporting 500+ seats & On/Off hour operational support on campus. Wyeth Pharmaceutical Company – Manufacturing Site, West Chester, PaA Remote On-site, operational support management that provides I, II & III levels of support at a manufacturing site Performed Network Administrator duties in compliance FDA validated Wyeth Pharmaceutical Company – IT Center Site, Malvern/Collegeville PaOn-site - Desktop Support at the Corporation’s IT Center and Corp. Headquarters’ environment.Supporting 500+ seats & On/Off hour operational support on campus. Wyeth Pharmaceutical Company – Manufacturing Site, West Chester, PaA Remote On-site, operational support management that provides I, II & III levels of support at a manufacturing site Performed Network Administrator duties in compliance FDA validated

  • CoreBTS @ PECO Energy
    • Senior Desktop Support Technician
      • Apr 1997 - Aug 2000

      Responsible for handling computer support issues involving Level, I, II, III escalation levels, network administrating remote network servers and maintaining various operating systems in a domain environment remotely connected as well as managing special projects as needed. Servicing​ +200 users at PECO’s service area and 12 Chester County, PA locations. Responsible for handling computer support issues involving Level, I, II, III escalation levels, network administrating remote network servers and maintaining various operating systems in a domain environment remotely connected as well as managing special projects as needed. Servicing​ +200 users at PECO’s service area and 12 Chester County, PA locations.

  • Inacom Information Systems - Salisbury MD
    • United States
    • Computer Networking Products
    • 1 - 100 Employee
    • Help Desk & Small Project Support
      • Jun 1994 - Apr 1997

      Started out as desktop technical moving Vanguard Financial from Chesterbrook center to the main campus 5 buildings. To then be the escalation tech at any building. Was assigned to special projects throughout Vanguard. Designed and implemented customized processes to meet needs of Help Desk personnel. This to defined, a new proposal to Vanguard's Request For Proposal. Started out as desktop technical moving Vanguard Financial from Chesterbrook center to the main campus 5 buildings. To then be the escalation tech at any building. Was assigned to special projects throughout Vanguard. Designed and implemented customized processes to meet needs of Help Desk personnel. This to defined, a new proposal to Vanguard's Request For Proposal.

Education

  • DeVry
    Bachelor's degree, Computer Information System
    1990 - 1992
  • Brookdale Community College
    Electrical Engeering, Electrical and Electronics Engineering
    1989 - 1990

Community

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